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SpringHill Suites Ashburn Dulles North

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SpringHill Suites Ashburn Dulles North
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239 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Ashburn Dulles North
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Showing 234: English reviews
Grand Rapids, Michigan
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 November 2015 via mobile

I was in DC for three days and stayed at this property. It was convenient as far as location for where I needed to go, good breakfast, free shuttle, and extremely helpful customer service agents. The front desk manager, Alan, was beyond helpful! Unfortunately, there was a horrible bug problem in my room. We concluded that the window was left... More 

Helpful?
1 Thank Tara H
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for choosing the time to submit a review regarding your recent stay with us. While we are glad to hear that you enjoyed our hotel from a customer service aspect, we are disappointed to learn that we weren't able to keep the hotel to the clean standards that you come to expect with a Marriott hotel. Rest assured,... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 November 2015 via mobile

The rooms are very spacious with all the upscale amenities at a very affordable rate. The front desk help was very friendly and helpful. Easily accessible off of the highway. Close to great restaurants and movie theater.

Helpful?
2 Thank Evan K
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for choosing to submit a review regarding your recent stay at the Springhill Suites in Ashburn. We are glad to hear that you thoroughly enjoyed our hotel. We strive to provide the best hotel experience, which includes room upkeep, amenities, and top notch customer service. We hope to serve you again if your travels bring you back to... More 

Nashville, Tennessee
1 review
Reviewed 27 October 2015

I received everything I requested when booking -- lower level room, crib in room, king bed. The group rate we received for our family event was very reasonable. The breakfast was more than adequate, and the gathering space in the lobby was huge. We spent a lot of time there and always felt comfortable and welcomed. Alan, the front desk... More 

Helpful?
Thank MM37013
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit a review regarding your stay here at the Springhill Suites in Ashburn. We are delighted to hear that we were able to accommodate all that you asked for when booking, and that you enjoyed our breakfast and lobby area. Unfortunately, we did fall short in terms of housekeeping and upkeep. We strive... More 

Washington DC, District of Columbia
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 October 2015

I used this hotel for a large group and it always felt like a bit of a hassle. Room blocks were never quite right. I had to check into 3 different rooms before I finally got a room with a tub. We were here for a wedding and booked out half of the hotel. You would think they would include... More 

Helpful?
1 Thank EATravels2015
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to submit your feedback regarding your recent stay at our hotel. We are disappointed to hear that we were not able to make this stay a memorable one for you. We do our best to provide you with the accommodations that you prefer, but unfortunately we came up short in this endeavor. We would... More 

Hershey, Pennsylvania, United States
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 October 2015 via mobile

Checked in around 8pm on Sunday. No Platinum Upgrade, didn't even honor request to be on high floor. There were about 22 cars in the parking lot, so it wasn't busy. Out of 245 Marriott beds last year, this property wins the worst bed ever. Maybe it was just my room (236) but the bed was TERRIBLE. Rock hard. I... More 

Helpful?
Thank MNagy
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to fill out a survey about your recent stay with us. We are saddened to hear that we were not able to make your stay a memorable one. We do our best to honor our guest's requests, but unfortunately we have fallen short of our goal. Also, we do not offer a Platinum Room... More 

Satellite Beach, Florida
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 October 2015

The hotel was nice. We stayed 2 nights. The fitness center has a small weight selection, one elliptical trainer and two treadmills. Breakfast was identical both days. Sausage, scrambled eggs, waffles and such. overall a 4 or 5. After taxes we paid $257 for a two night stay. we would have stayed elsewhere but the wedding party was here. only... More 

Helpful?
Thank Stephen K
DOutlaw, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to submit a review about your recent stay with us here at the SpringHill Suites – Ashburn Dulles North. We are very happy to hear you enjoyed your stay with us! We pride ourselves on our staff and their ability to provide superior guest services to all of our guests. We do host... More 

Bel Air, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2015

This is a solid, clean, and efficient hotel with good staff. Actually, make that great staff, most notably it is Alan the front desk supervisor. He was one of the best hotel staff members I have had the pleasure to work with, no matter the level or type of property. As a business traveler, it is important to be serviced... More 

Helpful?
Thank Patrick R
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to fill out a review regarding your recent stay at the SpringHill Suites in Ashburn. We appreciate any and all feedback that you are able to give us. We are ecstatic to hear that we were able to serve you in a timely and efficient manner. We pride ourselves on being able to provide... More 

New York City, New York
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 September 2015 via mobile

Although the rooms are spacious, everything about this property is low end. The lobby is a little dirty. The breakfast provided runs out of items early and by 9:15 AM was even out of coffee. There are few amenities and they do not provide a mini bar or hair dryers. Towels and linens are low end and thread bare. The... More 

Helpful?
1 Thank Cornellmom2
DOutlaw, General Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time out to submit review regarding your recent stay with us. We are very sorry to hear that you felt we are a low end property. We are a Marriott branded property and follow all Marriott brand standards. We do apologize if you found the lobby dirty. Our staff takes great pride in keeping our... More 

Toronto
Level Contributor
246 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 5 September 2015

Location: Near a small cluster of offices, but not much else. Rooms: Fairly roomy rooms with a small fridge, desk, couch, decent bed and linens. Our room had a separate toilet and sink apart from the shower and another sink. Noise: These hotels have really thin walls. It is only due to consideration of other guests that we had a... More 

Helpful?
Thank synToronto
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us. We are glad that you had a good overnight stay, however we are saddened to learn that we weren't completely up to your standards. We consider anything ranked below a five to be unacceptable, so I apologize for the stay not living up to... More 

A TripAdvisor Member
Reviewed 20 August 2015 via mobile

Our family stayed in the hotel for a soccer tournament and when we left I forgot my diamond earrings in our room. I called immediately that afternoon as soon as I realized. The front desk told me they would call me back and never did. I called multiple other times and left messages for the assistant manager and manager and... More 

Helpful?
Thank A TripAdvisor Member
Alan C, Front Office Manager at SpringHill Suites Ashburn Dulles North, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We are saddened to hear that you experienced problems during your stay. Our staff takes great pride in delivering the best possible service to our guests so that you're happy during your stay. Unfortunately, we do not have record of the voicemails left, but... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
SpringHill Suites Ashburn Dulles North is situated along Route 7 between Leesburg and Tyson's Corner. Free breakfast buffet, wired/wireless Internet, and transportation to Dulles International Airport. Come and enjoy our SpringHill Suites hotel, where each guest suite is innovatively laid out, stylishly furnished and smartly designed to give you the flexibility you need to work efficiently and relax comfortably. ... more   less 

Additional Information about SpringHill Suites Ashburn Dulles North

Address: 20065 Lakeview Center Plz, Ashburn, VA 20147-5900
Region: United States > Virginia > Loudoun County > Ashburn
Price Range: $113 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Ashburn Dulles North 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Ashburn Dulles North Hotel Ashburn
Hotel Style:
#1 Business Hotel in Ashburn
#4 Family Hotel in Ashburn
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Questions & Answers

Questions? Get answers from SpringHill Suites Ashburn Dulles North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request 2 beds in advance if needed”
 of 5 bubbles Finoke, 24 Oct 2016 | Read review
“We had room 209 and it was a handicap room with two bathrooms, one with a bath and sink and the other with a toilet and sink.”
 of 5 bubbles stefaniawanzie, 8 Sep 2016 | Read review
“Top floor was super quiet”
 of 5 bubbles jackieheagyb, 28 Aug 2016 | Read review
“Given the location convenient to but away from the major highways in the area, all rooms should be reasonably quiet.”
 of 5 bubbles FJAMD, 3 Aug 2016 | Read review
“Avoid rooms that are close to the elevators.”
 of 5 bubbles bouns601, 15 Jul 2016 | Read review
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