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Holiday Inn Express Hotel & Suites Richmond North Ashland

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Holiday Inn Express Hotel & Suites Richmond North Ashland
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238 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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walton, new york
Reviewed 1 week ago

This is our second visit to this hotel and must say absolutely loved this place and would stay here again and recommend it highly. the rooms were clean/comfortable and plenty of room and one thing we loved was excellent water pressure in the shower! the staff was very accommodating! plenty around to eat and shop

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Helpful?
Thank kelso2011
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear kelso2011, We are so happy to hear that you have returned to our Holiday Inn & Suites in Ashland, VA location where there's plenty of restaurants and shopping. We are extremely pleased to hear that you absolutely love our hotel and would highly recommend it! We are glad to know that our rooms are clean, comfortable, spacious and the...

Wallkill, New York
Reviewed 2 weeks ago

I have stayed often at HIE and am usually pleased at what you get from a budget hotel. But, this location did not live up to the usual good standard. The hotel was a bit rundown and cleanliness was an issue. There were stains in the hallways and common areas. Our toilet seat was broken.

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Helpful?
Thank JoeD-HudsonValley
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear JoeD, Thank you for staying and sharing your experience. It is unfortunate that there were stains in the hallways and common areas. We are very sorry for the broken toilet seat I believe we fixed it upon notification. Please accept our sincerest apologies for any inconvenience these may have caused you. I have taken your comments and shared with...

Wendell, North Carolina
Reviewed 3 weeks ago via mobile

Had a great stay! Hotel was a pleasant surprise for the price. Stayed in a queen suite with wife and two boys (2 yr old and 9 months). Clean room, bathroom, and nice bed and bedding. Staff was very friendly including housekeeping. Breakfast the next morning was great including the outstanding cinnamon rolls. One suggestion for breakfast bar would that...

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Helpful?
Thank jwstarli
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear jwstarli, We are so pleased that you and your family had a great stay at our Ashland, VA location. We are happy to hear the room and bathroom was clean and the bedding was to your liking. Our new beds are a little bigger than we previously had and therefore we apologize for the door not shutting completely in...

Reviewed 14 March 2017 via mobile

My son, mother and I were on our way through and decided to spend the night. As two women, we wanted to be sure it was a safe area and decent hotel before staying there on a whim. We were so pleased. Very clean, friendly, safe area. Would definitely return if we needed to stop through the area again.

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Helpful?
Thank AshG128
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear AshG128, We are so pleased to hear that you, your son, and mother came to visit our Holiday Inn & Suites in Ashland location to be safe. We are very happy to hear that you were so pleased to find our rooms to be clean. We are glad that our staff was friendly and you will definitely return! We...

North East, Maryland, United States
Reviewed 7 March 2017

I stay at a lot of Holiday Inns and usually have a decent reception when I check in. I just wanted to say that Taylor at the front desk gave me a really heart felt welcome and made me feel like I was coming home. She was great and made the check in process fantastic. Wish I had that kind...

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Helpful?
Thank JLMJLM_13
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear JLMJLM_13, We are absolutely delighted that Taylor gave you a heartfelt welcome and made you feel like you were home! We take great pride in our customer service and very glad she made check-in fantastic! Taylor is definitely an asset! We look forward to seeing you soon we'll save you a few cookies!

Orlando, Florida
Reviewed 28 February 2017 via mobile

What a nice and relaxing stay, the girls at the front desk were courteous and friendly, noticed my status of rewards member which is always a bonus in my book, the room was wonderful, updated features and even a bigger bonus breakfast is included in your stay, you cant go wrong by staying here.

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Helpful?
Thank kathryn m
Shahhe88, General Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Thank you, Kathryn M. for your positive review. It is always a good thing to hear when a guest had a nice and relaxing stay with us. We are proud that our staff at the front desk were courteous and friendly and able to recognize the loyal IHG Rewards member that you are! We have updated a few items in...

Reviewed 4 February 2017 via mobile

My husband recently stayed there overnight while in town for work in the area;; he said the room was very clean, he got a good night's sleep;; it served him very well for the amount of time he was there.

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Helpful?
Thank Amy M
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Good morning Amy M, We are so glad to hear that while your husband was in town for work that he chose to stay with us overnight. We are delighted to hear that he enjoyed a good night's sleep! We are also very pleased to hear his room was very clean and served him well for the time he was...

Ellicott City, Maryland
Reviewed 15 November 2016 via mobile

The staff was very service oriented and friendly and the location is great. But the hallways were dirty and needed to be vacuumed. Room was clean though and other facilities were nice. Would try it again.

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Helpful?
Thank bankman2015
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear bankman2015, Thank you for staying and sharing your experience! It is unfortunate that the hallway cleanliness fell below your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you. We are delighted to hear our staff was very friendly and service oriented. We are also very glad to hear that our location was convenient for...

Clayton, North Carolina
Reviewed 11 November 2016 via mobile

Very nice price compared to other hotels in the area and other Holiday Inns 5-10 minutes away in Richmond. The parking area was very well lit, the breakfast was very good and they actually changed the menu each day, as far as the meat. Nice breakfast lady interacting with the customers and very attentive to anything that needed to be...

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Helpful?
Thank Chris A
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

We're glad that our price and location benefitted you and your family during the softball tournament. We are very pleased to hear that Tina and Tracy were very helpful at breakfast! We are delighted to hear you enjoyed our breakfast and you liked the variety. We are happy to hear the parking lot was well lit when you arrived. We...

Albany, New York
Reviewed 3 November 2016

I must say, I was intrigued by the pancake maker, and Tracy came up and explained how it worked. I tried to get it to work and was not successful. She noticed a short while later I was without pancake, and she asked what happened. Already great customer service, and she then takes on the task of getting me my...

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Helpful?
Thank 485lorraine
Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review

Dear 485lorraine, We are very glad Tracy was able to assist and explain our pancake maker to you. I am very pleased to hear that she went above and beyond to make the pancakes for you since it didn't cooperate for you. We are happy that you were able to take advantage of the late check out and Michelle was...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to theHoliday Inn Express Hotel & Suites Richmond North Ashland, conveniently located off Hwy I-95 at exit 92 and only 5 miles away from Kings Dominion, The Meadow Park Event and 1 mile away from Randolph Macon Collage. We have all you need to make your stay enjoyable and fun.While staying with us enjoy our indoor heated pool and spa. Each guest room includes a microwave, refrigerator. Our special Express Start free hot breakfast is served daily. We are the perfect choice to accommodate the needs of the business or leisure traveler by offering complimentary wired and wireless high-speed Internet access throughout and free local calls in all rooms..Holiday Inn Express Hotel & Suites Richmond North Ashland is also close to the following businesses: Spec Ops Inc, Lutron, Verizon, Anton-Paar, Siemens, Gander Mountain, Sun Belt Rentals, Tyson Foods, Hanover Air Park, Dominion Power, John Deere, Owens & Minor, Ford Training Center, FedEx, McKesson HBOC, Fort AP Hill, and the Virginia Sports Complex, Bass Pro Shops. Conveniently located just 22 miles away from Richmond International Airport and a brief 15 minutes away from Richmond International Raceway (host to NASCAR) ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Richmond North Ashland

Address: 107 South Carter Road, Ashland, VA 23005
Region: United States > Virginia > Ashland
Price Range: $145 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Richmond North Ashland 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Richmond North Ashland
Holiday Inn Express Ashland
Holiday Inn Ashland
Ashland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Richmond North Ashland staff and other travellers.
1 question
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Kernersville, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Richmond North Ashland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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