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Okura Act City Hotel Hamamatsu

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492 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Kettering, United Kingdom
Reviewed 10 July 2016 via mobile

This hotel is literally 10 minutes walk from the upper train station which is very convenient if you're visiting Hamamatsu on business. The rooms are a really good size with nice furnishings. If you're on one of the upper floors you'll also have a great view across the city. Inside the hotel there are several restaurants and bars.

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Helpful?
Thank Henchelson
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. We are also very glad get a happy with the stay.Also We will do my best to allow the provision of services to meet our customers.Please visit us when You came to Hamamatsu. In addition, we look forward to seeing you. Thank you for your comment.

Reviewed 24 June 2016

Traveled to Hamamatsu on business. The hotel is easy to find because its the tallest building by far. Close to train station and amenities. The rooms are clean, comfortable and excellent for the western traveler. The staff spoke perfect English and were exceedingly courteous and helpful. The breakfast had a great variety for both the eastern and western traveler.

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Helpful?
Thank Mortfam
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Did you enjoy the views from the rooms on the upper floors?Thank you for praise the staff and breakfast. The hotel is close to Hamamatsu Station.Also please come stayed If you come in Hamamatsu.we look forward to seeing you.                         

Kamakura, Japan
Reviewed 1 May 2016

The hotel is situated in Hamamatsu down town, near all restaurants. Lobby is big, piano theme style. Rooms are spacious with a very nice night view of Hamamatsu city. Our room was on the 43rd floor. They have a lot of bilingual staffs, fluent in English, who help us with any questions we had. They also gave us suggestions for...

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Helpful?
Thank danieljp01
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. Did you enjoy the views from the rooms on the upper floors?We will continue to aim to hotels that delight our customers. Please visit us when You came to Japan. In addition, we look forward to seeing you.        

Australia
Reviewed 30 April 2016

This imposing hotel is the tallest building in the area and just a few minutes walk from the Hamamatsu train station. My spacious and comfortable room was on the 37th Floor. The hotel has a music theme, possibly because the city is the home of Yamaha. The floor signs are grand pianos, the golden lift doors are decorated with music...

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Helpful?
Thank Betula103
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. It is very pleasure that you enjoyed our hotel and stay in Hamamatsu. We glad to have you like a view and the breakfast from the guest room. We are looking forward to serving you again. Thank you.  

Hong Kong, China
Reviewed 21 April 2016 via mobile

The location of the hotel is great, with direct connection to the JR station. There are a number of shopping malls nearby with a good variety of restaurants. Room size is ok, but I just don't like the red color of the sofa and lamps, which makes the ambience of the room odd. Staff are friendly and able to speak...

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Helpful?
Thank Cyrus L
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Did you enjoy the views from the rooms on the upper floors? Colored rooms can be requested.When the next reservation, please tell the rooms and staff other than red. Also close from the station there are many shopping area.Please visit us when You came to Hamamatsu. In...

Kuala Lumpur, Malaysia
Reviewed 10 April 2016

The room was spacious. because we travel with a big group and brought lots of stuff so, the spacious really helps for us to repack and organize our stuff. Tall building, you can see the whole view of Hamamatsu. Walking distance to the train station, so easy access to go anywhere. The architecture is focusing on music as Hamamatsu is...

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Helpful?
Thank ZulaikhaJu
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. We are also very glad get a happy with the stay.Also We will do my best to allow the provision of services to meet our customers.Please visit us when You came to Hamamatsu. In addition, we look forward to seeing you. Thank you for your post.

Konigswinter, Germany
Reviewed 14 March 2016 via mobile

I stayed in the Hotel during a business trip in Japan. Close to the train station. Rooms big enough for European visitors. Unfortunately only Japanese TV. Spa is not free of charge for hotel guests, not so nice. Restaurants close by. For 1 or 2 nights ok.

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1Thank ulrich146
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Did you enjoy the views from the rooms on the upper floors?  Since the health club is a membership system, we have received a fee from the guests.Please acknowledge your understanding.thank you for contributing a valuable opinion.We are looking forward to serving you again. Thank you.

Kuessnacht am Rigi, Switzerland
Reviewed 16 February 2016 via mobile

It is of course February and winter. The room was cold and it went warm by air heating, but the humidity was very high, so in the morning when you look out of the window I thought, another foggy day. But the sky was blue and sunshine. It was the window that was totally wet, hmm! The Internet could not...

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Helpful?
Thank Svanner
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. You decided to stay at Hamamatsu, and chose us, but it's regrettable that we disturb you by various ways. When ironing is required, please call reception. Deliver to your room. Prepared in the room say iron request at time of booking.Next time, please inform us.About coffee...

Mumbai (Bombay), India
Reviewed 25 January 2016

The tallest building in Hamamatsu area with 45 floors and the best business hotel in this town, located right next to the central train station and bus station. In fact, this hotel is directly connected to the train station. But the room rate is more than double compared to other business hotels in the vicinity. Many shipping outlets are located...

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Helpful?
Thank YesYenMum
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu. Did you enjoy the views from the rooms on the upper floors? Thank you for compliments about the rooms and breakfast.The hotel is close to Hamamatsu Station.Also please come stayed If you come in Hamamatsu.we look forward to seeing you.                        

Chennai (Madras), India
Reviewed 12 January 2016 via mobile

For stay in Hamamatsu look no further than this hotel which is good in all aspects - be it the proximity to bus and train stations, quality of stay (typical Japanese professionalism) including a good continental breakfast topped up by ever obliging staff. Need a massage for aching muscles after a long travel? You can call for one to your...

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Thank Balaji_Srinevasan
オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel Hamamatsu, responded to this review

Thank you very much for your recent visit to Okura ACT City Hotel Hamamatsu.Did you enjoy the views from the rooms on the upper floors?Thank you for praise the staff and breakfast. The hotel is close to Hamamatsu Station.Also please come stayed If you come in Hamamatsu.we look forward to seeing you.                        

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Yamazato
Yamazato
Cuisines: Japanese
Paganini
Paganini
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Parking: 500 ... more   less 

Additional Information about Okura Act City Hotel Hamamatsu

Address: 111-2 Itayamachi, Naka-ku, Hamamatsu 430-7733, Shizuoka Prefecture
Region: Japan > Chubu > Shizuoka Prefecture > Hamamatsu
Price Range: $122 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Okura Act City Hotel Hamamatsu 4.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Okura Act City Hamamatsu
Hotel Style:
#1 Family Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
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Questions & Answers

Here's what travellers have asked, with answers from Okura Act City Hotel Hamamatsu staff and other travellers.
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Questions? Get answers from Okura Act City Hotel Hamamatsu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid corner rooms. Ask for an iron on check in as they are rare.”
 of 5 bubbles NMFC18, 22 Oct 2016 | Read review
“ask for rooms on top floor and request one looking noth east, on a good day you can see mount Fuji. all rooms have great views of the city”
 of 5 bubbles jacka250, 12 Jul 2016 | Read review
“Try to get room on inland side to see Mt Fuji on a clear day”
 of 5 bubbles Mortfam, 24 Jun 2016 | Read review
“All the rooms have good view, but sea facing rooms better”
 of 5 bubbles YesYenMum, 24 Jan 2016 | Read review
“choose the highest floor! you will see the great city view day and night!”
 of 5 bubbles welly_tj, 28 Dec 2015 | Read review
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