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Holiday Inn Manaus

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#1 of 44 Hotels in Manaus
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Holiday Inn Manaus
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632 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2016 via mobile

I travel a lot with work and stay at many IHG Hotels so I always expect a good level of service wherever I go. The Holiday Inn Manaus however totally blew other Holiday Inns out of the water, mainly because the staff are so welcoming and happy to help wherever possible. Staying at the Holiday Inn Manaus is a very... More 

Helpful?
1 Thank mancwheeler
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear mancwheeler, We are deeply flattered with your review. It is great to hear that we are above most Holiday Inn hotels, we have a solid team that is very passionate to serve and to help, thank you very much for your recognition and kind words. Hope to see you back soon. Greetings from Manaus, Pablo Pacheco Rooms Division &... More 

Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2016

I stayed in this hotel in August 2016 and I liked it very much. Excellent room, good breakfast, good meals (lunch / dinner) and very helpful and friendly workers. Elias is one of the worker and he treats the client very well. It´s very close to the Industrial district and also easy access to the tour area.

Helpful?
Thank SLPGK01
2 reviews
Reviewed 27 August 2016 via mobile

Overall: good. I would recommend it. The staff is kind and competent. It's near a small mall and a supermarket. The hotel offer a free transfer for Manauara mall (a big one in case you are into shopping). Its not very close to tourist places but you can easily get a taxi (Manaus is not safe.. so dont walk around... More 

Helpful?
Thank André R
1 review
Reviewed 21 August 2016

Stayed in Holiday Inn Manaus. Nice room, Good service. Asked for city tour. Immediately provided the details of different choices with rates, It was quiet easy to choose the one what need. It is booked quickly and had pleasant trip.

Helpful?
Thank D. Dhayananda D
San Juan, Puerto Rico
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2016 via mobile

Stayed for one night and didnt like the damp smell our floor and room had, the bed sheets felt wet. Also its very expensive to get there from the airport, they have a fixed price of 88 real, so I spent 176 real for the round trip. If I were to visit Manaus again I would look for a different... More 

Helpful?
Thank manolo93
IHGService, Guest Relations Manager at Holiday Inn Manaus, responded to this review

Dear manolo93, Thank you for staying and for sharing your experience. I am happy that you found our staff very commendable. However, I apologize if your stay was not 100% satisfactory due to the condition of the room. specially the bed and the floor/ carpet. I have forwarded your comments to our hotel management for us to assist you better... More 

Sao Paulo, SP
Level Contributor
169 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 July 2016 via mobile

The staff was kind and friendly and the beds were so comfortable. I had a pleasant stay and would go back. Breakfast is good too and since there are many core abs that stay there, they even had Korean ramen. I couldn't imagine. It's located right next to the mall.

Helpful?
Thank Dianalee_13
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Dianalee_13, We appreciate your comments. It is great when we have the recognition of our efforts for the single details. For us is a passion to serve all our guests and clients and we respect their culture and traditions. We are very glad that you liked it! Hope to see you again soon. Sincerely, Pablo Pacheco Rooms Division &... More 

Sanford, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2016

The hotel is beautiful! The taxi's were waiting outside of the airport to bring us to the hotel with door to door 1st class service. The staff is very professional and they speak very good English. The accomodations were very much updated and everything worked as it should, the beds were very comfortable with no outside noise. The pool is... More 

Helpful?
2 Thank D2PPS
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear D2PPS, Thank you very much for your magnificent feedback. Your kind words sounds like music to my ears! We appreciate your recognition for all the hard work from our staff and the partnership to Amazon Explorers, a great tour company in the region. We are looking forward for your next visit, it will be a great joy for all... More 

California
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 July 2016

No one picked us up at the airport, there was no working pool as it had been drained empty by maintenance and the reception or guests had no idea about it, and the toilet's flush was not flushing so we had to do it manually (maintenance was unable to fix it). Despite these issues, I'd say I slept quite well... More 

Helpful?
1 Thank Paprika25
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Paprika25, Thank you for your comments. We apologize that your stay did not meet expectations. We appreciate your feedback and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours truly,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2016

Other than the broken toilet, empty pool, and failed airport pickup, it was a great hotel. It had #1 potential. The staff spoke perfect English. It was a 25-30 minute ride to the airport. It isn't in the downtown area.

Helpful?
1 Thank Brandt B
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Brandt B, We are very sorry for the consecutive inconveniences you had to face during your recent stay with us. Rest assure that all proper actions are being taken in order to avoid such inconveniences to happen in the future. We hope to see you again to provide the top-notch services that we are used to. Cordially, Pablo Pacheco... More 

Kiev, Ukraine
Level Contributor
4 reviews
3 hotel reviews
Reviewed 7 June 2016

Rooms & hotel service were fine. We contacted tour provider - Tuhiri Tour - recommended by hotel. Luiz Magalhaes organized magnificent 3 days stay - Amazon tours and adventures. He took really good care of us and service was excellent.

Helpful?
Thank ValeriiVerb
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear ValeriiVerb, Thank you for your message. It is very rewarding to hear from you that our staff and our great partner, Mr. Luiz Magalhães from Tuhiri Tour have exceeded your expectations. We look forward to your next visit to the amazing Rainforest. Greetings from Manaus, Pablo Pacheco Rooms Division & Quality Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 

Additional Information about Holiday Inn Manaus

Address: Avenida Rodrigo Otavio 3721, Manaus, State of Amazonas 69073-177, Brazil
Region: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: $80 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Manaus AM, Brazil
Hotel Style:
#1 Family Hotel in Manaus
#1 Business Hotel in Manaus
#2 Green Hotel in Manaus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manaus staff and other travellers.
9 questions
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Lethem, Guyana
over a year ago
Lethem, Guyana
New York
over a year ago
Evanston, Illinois

See all questions (9)

Questions? Get answers from Holiday Inn Manaus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view room on one of the top floors.”
 of 5 bubbles D2PPS, 19 Jul 2016 | Read review
“away from elevator noise as in any other hotel”
 of 5 bubbles Paprika25, 15 Jul 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles , 15 Jul 2016 | Read review
“If you don't want to pay for the buffet breakfast every morning, you can book individual nights.”
 of 5 bubbles jamac-ny, 13 Mar 2016 | Read review
“room 514 was a nice, big and clean room.”
 of 5 bubbles 661vanessac, 8 Nov 2014 | Read review
5 of 5
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