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Vila Gale Fortaleza

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1,630 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 10 October 2016 via mobile

I'm sitting here at the hotel almost crying. The hotel is ok (typical Brazilian 5 stars, nothing special, most 70's buildings, but ok). The food is ok. Typical Brazilian style: buffet or coma por quilo. The internet comes and goes... but that's ok. But what really drives me to write this review is the beach. It is unbelievable how dirty...

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Helpful?
Thank Lmlozano
Reviewed 1 August 2016

This hotel is very very old, and the facilities show it. The rooms are in terrible condition, specially for a hotel that is considered to be "5 stars". The showers don't really work, have mold and calcium build up, are rusted - over not very clean. The safe in the rooms don't have lock mechanism, the pool water is dirty...

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Thank hdm88
Brasilia, DF
Reviewed 23 July 2016

I spent 7 nights at this hotel and have a nice stay. The hotel has nice accomodations, altough for its size, it gets a little bit noise, even after hours, because of its layout, where the pool area are in the center and most of the rooms face it. Its is well located at the Futuro Beach, it is relativelly...

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Thank rodrigo r
Stavanger, Norway
Reviewed 22 May 2016

Spent 7 nights there and had a nice and quiet stay while in this hotel. All staff was attentive and polite. Rooms were clean and big with a nice balcony. Food and drinks were good but a bit overpriced. Location was good if you would lie to stay away from city center.

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Thank Sérgio C
Rielasingen-Worblingen, Germany
Reviewed 18 May 2016

After an emergency landing with IBERIA they allocated us in this excellent hotel. They were able to receive 260 person at once and even feed us all at night. The staff is amazingly well prepared and they took the role Iberia should have played (Iberia was not only not represented but also not answering the claims). Staff is everything even...

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Thank NoniEstrada
Reviewed 17 May 2016 via mobile

Great food , nice rooms , slow internet Long time wait for check in on high season . The amenities are good and work fine but Some of them don't work on Sundays. The location is fine but it's a ways of downtown

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Thank Fabriciony
Los Angeles, California
Reviewed 12 March 2016

Let me start off by saying that my husband and I were only here for a few hours... we were staying at Vila Gale Cumbuco ( different review on here for that hotel) and we flew to Rio but had to stay here one night before we returned to states. The stay here was free thank god but let me...

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Thank Darby30
Gothenburg, Sweden
Reviewed 10 February 2016

When I first visited Fortaleza and stayed at Vila Galé 10 years ago it was magnificent. Today it is a total disaster. The service is no existing, if you have any problems or issues the receptionist just write it down and nothing happens. We were out of electricity in our room but could not get a new one before the...

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Thank Pernillabu
Reviewed 27 January 2016 via mobile

We had already hosted a few times in Vila Gale network, we have always been well received and the services have always been very good, but to our negative surprise the service were terrible and poorly trained staff, numerous times the employees simply turn their backs and left us talking to alone! it's a shame because the installations are good...

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Thank juliendias
Montes Claros, MG
Reviewed 19 August 2015

If you're stressed from the city life and are looking for a place to relax, taste good Brazilian food and chill out, this is the hotel. Located on a quiet beach of Fortaleza, this place will please you with comfort, architecture and good service. Watch out: some people end up not liking it, because it's a family hotel on a...

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Helpful?
Thank belalimaoliveira
VilaGaleHoteis, Gerente geral at Vila Gale Fortaleza, responded to this review

Dear Customer, We thank you very much for having taken the time to write such a sincere and detailed commentary about your stay at the Vila Gale Fortaleza. It is indeed rewarding to receive compliments like yours as not many customers care to express their satisfaction about the services they received. We would be happy if you give us another...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is situated over the Futuro beach and 10 minutes away from Avenida Beira Mar promenade and the centre of Fortaleza. Guests may relax on the palm-lined beach or take a tour of Ceara's capital city. Fortaleza airport is roughly 17 km away. Opened in 2001, the hotel pays tribute to ancient Brazilian people, utilising natural decorative materials such as coconuts, basketwork, wood and decorative stones. The hotel comprises a total of 300 rooms where we feature 15 suites suitable for families. Facilities include a 24 hour reception desk, wheelchair access ways and free wi-fi internet in common areas. Guests may take advantage of several shops, 3 restaurants and a bar. Children are welcome to visit our Nep Kids Club and the playground. The well-kept rooms are with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, private balcony, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the hotel outdoor there is a swimming pool in the hotel grounds. Sports enthusiasts can work out in the gym and enjoy a game of tennis or darts. Guests can also unwind in the sauna. ... more   less 

Additional Information about Vila Gale Fortaleza

Address: Avenida Dioguinho 4189 | Praia do Futuro, Fortaleza, State of Ceara 60183-707, Brazil
Region: Brazil > State of Ceara > Fortaleza
Price Range: $102 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Fortaleza 4*
Number of rooms: 320
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Also Known As:
Vila Gale Hotel Fortaleza
Hotel Style:
#3 Spa Hotel in Fortaleza
#6 Luxury Hotel in Fortaleza
#16 On the Beach Hotel in Fortaleza
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Fortaleza staff and other travellers.
24 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor rooms with beach front.”
 of 5 bubbles rodrigor969, 22 Jul 2016 | Read review
“Staff would solve everything you may need.”
 of 5 bubbles NoniEstrada, 17 May 2016 | Read review
“Choose another hotel”
 of 5 bubbles Pernillabu, 9 Feb 2016 | Read review
“quiet hotel, family hotel”
 of 5 bubbles belalimaoliveira, 18 Aug 2015 | Read review
“Rooms are big, nothing special.”
 of 5 bubbles GuilhermeR902, 4 Apr 2015 | Read review
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