See why so many travellers make Essenza Hotel their hotel of choice when visiting Jericoacoara. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
Given the close proximity to Igreja Nossa Senhora do Rosario de Fatima (0.2 mi), guests of Essenza Hotel can easily experience one of Jericoacoara's most popular landmarks.
Essenza Hotel is a luxury hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a concierge and room service. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Jericoacoara.
While visiting Jericoacoara, you may want to try some ribs at one of the nearby restaurants, such as Ponto Doce Brigadeiro & Cafe Gourmet.
At Essenza Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Jericoacoara.
The location is great. The hotel is rundown and desperately needs a good refurbishment. The price tag is far too high for the quality. Service is unfriendly and poor. I would not recommend it to anyone I know.
Don’t be fooled by their social media presence and their Pinterest pins, this place has not aged gracefully and needs remodeling ASAP. Their rooms are poorly lit and not cleaned properly, I stepped on a rug that had broken glass on it. Worst part was that the day I ate there not once but twice, I got the worst food poisoning of my life.
In general I was quit disappointed with this hotel after staying in others 5 stars in Jeri. The goods are: - The situation, it’s really close to everything and at a good place of the beach. - The room with the view on the main pool are quit impressive, it’s big, comfortable and with a pretty nice view. The bad: - Very loud musique playing at the bar from the afternoon to about 8pm so it wasn’t too relaxing to be on the terrace. - The service was really bad. Specially at breakfast. Most of the day someone would take note of what we wanted, for later coming back several times and asking what did we asked for. All that for at the end receiving the plates and beverage in a really disorganized way and not eating in the same time as my husband. That was frustrating when we could count over 10 employees around the bar doing nothing. - Expect maybe in the room, even if there is space for improvement, you can see than the hotel doesn’t have the little details of a 5 stars and looks a bit cheap and unclean at certain places. Overall I think it’s easy to get attracted by the pictures of the pool and the room with private rooms but it’s not worth the price. From my points of views calling this place a 5 star hotel is unfair for 5 stars that really deliver a good service. …
Ok this is a nice hotel but it didn’t feel that friendly. Perhaps this is a Brazilian thing but there seems to be a certain amount of elitism and pretentiousness around some of the hotels which are perceived as 5 star in this country. I wouldn’t rate this as a 5 star hotel. Why? The pool is murky with too many chemicals. It should be a clear blue colour. The WiFi is mostly useless. I couldn’t even scroll through Facebook a lot of the time. For the price you expect a pristine environment. It’s not. There are areas that require maintenance and painting. Deck outside room was shabby looking. There are areas that require painting. Our duvet cover had a big tear in it which looked as if it had been repaired by a 3 year old. The grassy area outside the pool bar looks neglected. The worst part for us was that we couldn’t receive a guest. They literally will not allow a non guest to set foot on the property let alone on your balcony! For this reason it felt a bit like a prison for me. We have a friend living in Jeri and I tried to bring him in. I was challenged and made to feel like a criminal. Reception said I could check him in and “pay the extra”! Ludicrous. I witnessed 2 residents recognise 2 friends walking by the perimeter down by the beach. The instant their fiends stepped over the small shrubs marking the boundary 2 guards started ambling over. The friends were hugging each other and it was clear they were going to sit with them a while, possibly eating and drinking. When the guard saw they were about to sit down he cane over to tell them it was “guests only”. The 4 of them got up and walked away together, presumably to give their money to a less paranoid and pretentious establishment. Meanwhile we counted 14 members of staff around the bar with absolutely nothing to do. One having a smoke in the corner. A couple on mobile phones. You’re missing a trick here guys. It almost felt like gestapo. You should be encouraging people in and earning some money to pay all those staff you have. Please don’t reply quoting “policy”, which I see you did in another post To me the policy doesn’t work and you need to change it. It made me feel like a criminal because I wanted to bring someone into the grounds. If I had known this beforehand I would not have booked the hotel. The room was spacious. It was clean and apart from the badly repaired cover on the bed it was a nice space, if a little sterile. I’ve stayed in hotels, hostels and guest houses all over the world. It’s hard to define what gives a place a life and soul. For me this place didn’t do it I’m afraid. The price tag is silly for what is presented…
I based my decision to stay at this place on reviews by booking.com as well as those on TripAdvisor. Clearly that was a huge error. I do not know what the threshold is for the reviewers published, but the Essenza is in no way, shape or form a 5 star property, though it does charge 5 star prices : €350 - about $410 USD or more per night for the less desirable rooms on the main floor, in an area of Brazil that is usually very reasonably priced. Not only does it take 5 hours on a bumpy road full of potholes to get to this place from the nearest major airport in Fortaleza (unless you can secure one of the rare flights to the Cruz airport, which only runs 1-2 days a week, and is an hour away, albeit on a road that is even worse than the one from Fortaleza), I had the bad luck to be assigned what is routinely known as the worst room In the hotel. It is on the main floor in a corner near the restaurant with NO view of anything but a wall, despite the hotel’s advertising that all rooms have a view of the sea. Besides that, the room is dank, clammy and poorly lit, despite its Nespresso machine and fancy bar fridge. Besides that, whenever someone on the floor above uses their “private” pool, a ton of water comes splashing down onto the veranda of the room below, so it seems like someone above you is throwing pails of water over the side. As well, the clattering of dishes and loud talking of diners can be heard as though they were in the room. To add insult to injury, neither the inroom phone nor TV worked, nor did the WiFi. Though the next afternoon I was moved to a more centrally located room, which did have a nice view of the beach, my two day vacation was a total bust and I simply could not wait to get out of there. The redeeming feature, besides a comfortable bed and pillows, was the Italian manager, Lorenzo, who genuinely understands service, aims to please the guests, but is so run off his feet trying to solve problems that he is sometimes hard to get hold of. The hotel owner, who jetsets around to his various other properties (he has at least two in Jericoacoara), is never anywhere to be found, nor, it seems, could he care less if guests are happy or even remotely satisfied. Most of the local staff, with the exception of a Deputy chef, Leonardo, and a fabulous waiter named Jorge, who works the breakfast shift, are devoid of interest in providing service of any kind, let alone 5 star anything. Staying at Essenza is like being in an overpriced guest house, with a nice breakfast and comfortable bed, but also rife with a hopeless string of deficiencies which it is unlikely will be fixed any time soon. This so-called luxury hotel (a misnomer for sure) needs constant maintenance, renovation of some facilities, and especially a GM who is not only present, but also genuinely interested in the guests. Unless you are itching to blow a bundle to be near this particular beach in Brazil, give Essenza a miss and spend your hard earned money somewhere where they actually understand that not everyone has a money tree in the back yard, nor two weeks to spend lolling in Jeri.…
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