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Windsor Plaza Brasilia Hotel

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Windsor Plaza Brasilia Hotel
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1,272 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 days ago NEWvia mobile

I stayed at Windsor Plaza for 2.5 weeks. The staff were superb - always helpful and happy. The room (a suite) was large and comfortable but not recently renovated. Good choice of shops and restaurants nearby made day-to-day living easy, and eating at hotel was consistently a good option (both in main rest and club lounge). I'll definitely stay again.

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1Thank A TripAdvisor Member
Los Angeles
Reviewed 1 week ago NEW

THE pet lover hotel in Brasilia! I brought my seven-month old female Maltese, Firoozeh, to Brasil because she is part of the family. The search for a hotel was frustrating because most hotels' websites do not take pride in being pet friendly. Brazilians are slowly adapting to pets, fortunately. I was lucky to find the Windsor Plaza because its staff,...

Review collected in partnership with this hotel
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Thank marciam445
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear Marcia, Thank you for your kind review! So much appreciated by the team and just wonderful to read that you found the service to be "impressive" and the hotel to be "the best pet hotel in Brasília"! We hope to see you again one day very soon. Kind regards, Alexandre Esmeraldo - General Regional Manager-Brasília Luciano Max - Front...

Reading, United Kingdom
Reviewed 4 weeks ago via mobile

This is a solid 4-star hotel - nice but basic room (no amenities like an iron, for instance). The staff claimed that there were no gluten-free items at breakfast - in fact there was a whole section. In general, however, the staff spoke excellent English and were really helpful with all requests. A good place to stay in Brasilia.

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Thank PedroSweb
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear Pedro, Thank you for your review based on your recent stay with us. I am delighted that the staff was really helpful. I shall be sure to pass these on to my team. Per your request we can send to your room ironing board and iron. I very much hope to welcome you back to The Windsor Plaza Brasilia...

Vancouver, Canada
Reviewed 4 weeks ago

I tried yet another hotel in the capital, hoping to break a spell of stays that were decidedly 'meh'. Sad to say that the Winston Plaza did nothing to change my opinion that Brasilia is in need of a service culture to combat the overall feeling of mediocrity in this city. Check-in was quick enough in a hotel that is...

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Thank Michael F
Buenos Aires, Argentina
Reviewed 24 January 2017 via mobile

The room was very spacious, with lots of natural light, the staff very effective and polite. The highlight was the breakfast buffet, including very tasty omelettes, made fresh on the spot! Recommended!

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Thank 2017ba
Luciano M, Front of House Manager Assistant at Windsor Plaza Brasilia Hotel, responded to this review

Dear guest, Thank you for your amazing review and the four star rating! I will ensure that your feedback is shared with the entire team here at The Windsor Plaza Brasília as everyone will be delighted to hear that you enjoyed your time with us. Best regards, Alexandre Esmeraldo - General Regional Manager-Brasília Luciano Max - Front of House Manager...

Reviewed 1 January 2017

We stayed in this hotel for a few days in December 2016. Overall we found the hotel comfortable and pleasant. The room was spacious. The bed was good. Our room was on the 16th floor facing Carlton where on the roof there was some technical noise going on all the time. In the night it was quite strong despite the...

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1Thank Irina N
Luciano M, Assistente de Recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Irina, We appreciate you taking the time to provide detailed feedback regarding your recent stay at the Windsor Plaza Brasília. We are extremely pleased to see that you found our hotel comfortable and pleasant. The service charge of 25% is applied when a guest decides to charge a massage to his room bill. However, as a gesture of goodwill...

Sao Paulo, SP
Reviewed 15 December 2016 via mobile

The hotel is excellent and the staff is the highlight. Front desk team is amazing. Luciano, Ana and Alexandre make you feel at home. Surely recommend it. It was my girlfriend 's birthday and they made sure it was unforgettable!

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Thank Winston P
JoaoSilveiraR, Front Office Manager at Windsor Plaza Brasilia Hotel, responded to this review

Dear Mr Winston, Thank you very much for choosing Windsor Plaza Brasília for your stay, as well for the spent time sharing your experience with Tripadvisor Community. We are very happy to know that the care and attention of our teams and our services positively contributed to a pleasant stay. Special moments to our guests are equally important to us...

Lisboa, Portugal
Reviewed 13 December 2016

Great service and perfect facilities! The desktop service made all the difference, in fact it saved from a very hard time with taxi and other difficulties. I felt welcomed and so well treated that I decided to stay in the hotel even if I had other arrangements.

Review collected in partnership with this hotel
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Thank vsampaiopdl
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Thank you very much for choosing Windsor Plaza Brasília for your stay, as well for the spent time sharing your experience with Tripadvisor Community. We are very happy to know that the care and attention of our teams and our services positively contributed to a pleasant stay. Your kindly comments were shared with our team and it made them very...

Florianopolis, SC
Reviewed 12 December 2016

Lovely attedants, polites and kind. Fantastic breakfast and it is included in your rate, confortable room and maravellous shower. Your location is amazing, close to the famous Brazilian restaurant called Fogo de Chão, Outback and anothers. You are able to visit the both shoppings, Patio Brasil and Brasilia, just walking to them. It is a unique Brazilian city ... that...

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Thank LOBAO C
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear LOBAO C Thank you very much for choosing Windsor Plaza Brasília for your stay, as well for the spent time sharing your experience with Tripadvisor Community. We are very happy to know that the care and attention of our teams, our services and breakfast and our location positively contributed to a pleasant stay. As well, we are happy you...

Baltimore, Maryland
Reviewed 31 October 2016 via mobile

I had the opportunity to stay at this hotel in February of 2016. The hotel is well located and well maintained. The breakfast buffet is excellent, offering a large selection of fresh fruits and also an omelette station. For a business stay, I would highly recommend this. The cost is a bit higher than other hotels, but the location is...

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Thank Thomas S
JoaoSilveiraR, Gerente de recepção at Windsor Plaza Brasilia Hotel, responded to this review

Dear Thomas S Thank you very much for choosing Windsor Plaza Brasília for your stay, as well for the spent time sharing your experience with Tripadvisor Community. We are very happy to know that our location, the care and attention of our teams, our services and breakfast, positively contributed to a pleasant stay. We hope have you with us next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Experience and experience amazing moments in our 5 star in the Federal District. With a privileged location, situated just minutes from the airport and the National Congress, overlooking the Senate or the TV Tower, the Windsor Plaza Brasilia offers 190 comfortable rooms and suites fully equipped for comfort and convenience of guests and room service available 24 hours. Guests have at their disposal fitness room, sauna, pool, Jacuzzi and beauty salon, as well as restaurants and bars.   The Windsor Plaza Brasilia provides a complete framework for realization of their events. It offers ample space, accommodating up to 450 people, comprising 16 halls. Highlights also include the Windsor Club, for guests who require more exclusive and differentiated services, with two well equipped meeting rooms and even breakfast for space or happy hour, reading room and four workstations. ... more   less 

Additional Information about Windsor Plaza Brasilia Hotel

Address: Setor Hoteleiro Sul, Quadra 05- Bloco-H, Brasilia, Federal District, Brazil (Formerly Naoum Plaza Hotel)
Region: Brazil > Federal District > Brasilia
Price Range: $137 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Plaza Brasilia Hotel 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Windsor Plaza Brasilia Hotel Brazil
Hotel Style:
#1 Spa Hotel in Brasilia
#2 Luxury Hotel in Brasilia
#4 Romantic Hotel in Brasilia
#4 Business Hotel in Brasilia
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Plaza Brasilia Hotel staff and other travellers.
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Questions? Get answers from Windsor Plaza Brasilia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a view on one of the upper flors.”
 of 5 bubbles robertcF3591ZH, 1 Aug 2016 | Read review
“Our room was large and sunny. It was wondwrful!”
 of 5 bubbles AlejandraV570, 3 Jun 2016 | Read review
“Old fashioned poorly equipped”
 of 5 bubbles 529lucasb, 15 May 2016 | Read review
“Rooms on the east side (facing Parque de Cidade) are quieter. Lower level room (below 11th floor) offer small balconies”
 of 5 bubbles KenH9, 21 Apr 2016 | Read review
“Club Superior rooms worth paying a little extra for, to use the top floor lounge. ”
 of 5 bubbles U802JSneils, 13 Mar 2016 | Read review
5 of 5