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Windsor Excelsior Hotel

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1,240 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Biot, France
Reviewed 18 October 2016 via mobile

I stayed for 2 nights and loved it, nice room with view of the beach, perfect rooftop terrace with pool and drinks and sight of the whole Copacabana and Cristo Redentor, very good breakfast, good value

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Helpful?
Thank garantido
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

Tauranga, New Zealand
Reviewed 18 October 2016

Absoluetly loved our stay here. A lovely modern, clean up-market hotel. Although our room was facing the side street we could still get a glimpse of the beach. The buffet breakfast was a feast. Lovely variety of fresh food. Was a pleasure to start each day with such a lovely meal. The room was really nice and had everything required....

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1Thank eliza836
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs. Eliza, Thank you very much for your time to leave us a comment about Windsor Excelsior. I'm sorry for the episode of the taxi driver. Unfortunately we are not yet totally free of this type of conduct which is unprofessional. I am glad that your stay with us was enjoyable. And I look forwards to see you back...

San Diego, California
Reviewed 17 October 2016

My husband and I stayed at the Windsor Excelsior Hotel the week before the Rio Olympic Games. We found a great rate for the time and decided to stay there, so we could enjoy the zone Sul beaches. The check in was fast and efficient and they upgraded us to a partial sea view room. The room was a little...

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Thank Elo_Duffy21
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Elo Duffy, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. I look forwards to see you back in Rio. Kind regards,

Dublin, Ireland
Reviewed 16 October 2016 via mobile

Perfect location overlooking Copacobana beach. From the roof top you can appreciate beautiful views of the beach on one side and Christ the Redeemer the other. Staff could not have been more helpful (all spoke relatively good English). Hotel was clean. Room and bed, big and comfortable. Complimentary drink on arrival, complimentary shuttle to and from airport and on an...

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Thank Leona S
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs Leona, Thank you for choosing the Windsor Excelsior to stay in the Marvelous City! I am very happy that our services have pleased. Especially happy for your compliment to our staff. We work with pleasure in serving. I hope you kept good memories of my city. Greetings,

London, United Kingdom
Reviewed 12 October 2016

I have stayed with Excelsior in the past, and I will definitely be back. The most accommodating customer service, 24 hour room service, clean, comfortable bed, great views, amazing rooftop pool. sauna, fitness centre, extensive inclusive breakfast. Great location - right on the beach. free welcome drink. in room massages available.

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Thank hannah82015
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Hannah, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Kindly,

Reviewed 20 September 2016 via mobile

Stayed at Excelsior the last week of the paralympic games. Excellent breakfast, helpful staf, fantastic roof terrass with view of Copacabana beach, Corcovado with the statu of Christ and a glimps of Suger loof. The only negativ to say is that the didn't had so good knowledge of the paralympic games as the thought the had, which led to that...

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Thank Per S
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr Per, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

Sydney
Reviewed 10 September 2016 via mobile

Our travel agent booked standard room although we paid a fair price. I have to say standard room really disappointing and depressing. Low floor facing to another building. Small and with dated furnishings. Almost the worst hotel room we have ever stayed. Can't wait to get out.

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Thank nomorePI
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Guest, Thank you for choosing the Windsor Excelsior to stay in the Marvelous City! In fact, our simple apartments have internal view. Although simple, guests enjoy all the services the hotel offers, including services in coverage. If you had a problem justifying your feedback, I am at your disposal to solve them. Kind regards,

New York City, New York
Reviewed 7 September 2016

I stayed at Excelsior for 3 days. Its location is great, right across from the beach and with beach service it makes it easy to enjoy Copacabana. Staff were very friendly, courteous, and helpful. My flight was at 9 Pm and front desk gave me late check out upto 4 PM. On my first day I saw Yakult (Asian probiotic...

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1Thank ArvinNYC
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Arvin, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Kind regards,

melbourne
Reviewed 29 August 2016

As others have noted, the location of this hotel is fantastic. Right on the beachfront, 5 minute walk from a metro station, surrounded by cafes, restaurants, money changers, pharmacies, etc. That it is next door (virtually) to the famous Copacabana Palace Hotel means that taxi drivers can always find it. The rooms are pleasant and clean, if modest in both...

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Thank langkawi-lisa
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Lisa, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Best regards,

British Virgin Islands
Reviewed 26 August 2016

The hotel is ideally located on iconic Copacabana Beach so that already earned it high marks. The rooms were very clean and well maintained and the restaurant's buffets were really very good. Breakfast was particularly good. What really sets this hotel apart for me, was the service! Every single member of staff I encountered was pleasant, helpful and efficient. They...

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Helpful?
Thank HotFootedFoodie
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveler, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. It makes them happy! I look forwards to see you back in Rio. Kindly,

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Windsor Excelsior Hotel

Address: Avenida Atlantica 1800 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $150 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Excelsior Hotel 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hotel Windsor Excelsior
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Hotel Style:
#18 On the Beach Hotel in Rio de Janeiro
#20 Luxury Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Excelsior Hotel staff and other travellers.
23 questions
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Questions? Get answers from Windsor Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best deal is to book for 3 nights and pay for 2 nights, go for sea view rooms!!!”
 of 5 bubbles vivekpawaskar, 6 Dec 2016 | Read review
“Get full beach view so you aren't facing other buildings as well as for the view itself.”
 of 5 bubbles SharonDunedin, 11 Nov 2016 | Read review
“Beachfront is more expensive but worth it! Noise of traffic, surf and cafe music if you open the window”
  • Looking towards Ipanema which is at right angles to Copacabana
 of 5 bubbles N3347RLclaire, 9 Nov 2016 | Read review
“Rooms facing sea”
 of 5 bubbles PradeepSriv, 31 Oct 2016 | Read review
“Get a room with a beach view”
  • View of a cold wet beach from hotel room, looking north
  • View of a cold wet beach from hotel room, looking south
 of 5 bubbles Nigeldaus, 21 Oct 2016 | Read review
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