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Windsor Excelsior Hotel

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1,278 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Wellington, New Zealand
Reviewed 9 November 2016

Windsor Excelsior is right on Copacabana beach within easy walking distance to Ipanema beach. The staff were friendly, efficient and speak English. There's always a lovely doorman to help with luggage and call up a taxi which are numerous and cheap.Our beachfront room was excellent, plenty of space, sparkling clean with comfortable Kingsize bed which we had requested.

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1Thank N3347RLclaire
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs. Claire, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Kindly,

Noida, Uttar Pradesh, India
Reviewed 1 November 2016

Location is fantastic. Staff very helpful Food is good. Economical hotel. Provides beach service also. Roof top bar has fantastic view and ambience. I would love to stay again. City tours organised by the hotel were pretty well priced and comprehensive.

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Thank PradeepSriv
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr. Pradeep, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

London, United Kingdom
Reviewed 26 October 2016

Stayed at Excelsior for over a week and enjoyed every day of the stay. The beach service was a real delight with attentive staff and access to fresh coconut, beach towels and deck chairs. The staff at the reception spoke english and provided good local guidance about attractions and restaurents. The breakfast was absolute heavenly with fresh quality fruits which...

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Helpful?
1Thank Sylm_2000
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Best regards,

Melbourne, Australia
Reviewed 22 October 2016

This is a good hotel in a great location. Service is attentive and although we only had breakfast in the hotel, the choice and quality was as good as any breakfast we had on a month long trip through South America. It's in a great location and it was fantastic having breakfast looking straight out onto Copacabana Beach and all...

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Thank Nigeldaus
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Nigeldaus, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Best regards,

Biot, France
Reviewed 18 October 2016 via mobile

I stayed for 2 nights and loved it, nice room with view of the beach, perfect rooftop terrace with pool and drinks and sight of the whole Copacabana and Cristo Redentor, very good breakfast, good value

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Thank garantido
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

Tauranga, New Zealand
Reviewed 18 October 2016

Absoluetly loved our stay here. A lovely modern, clean up-market hotel. Although our room was facing the side street we could still get a glimpse of the beach. The buffet breakfast was a feast. Lovely variety of fresh food. Was a pleasure to start each day with such a lovely meal. The room was really nice and had everything required....

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1Thank eliza836
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs. Eliza, Thank you very much for your time to leave us a comment about Windsor Excelsior. I'm sorry for the episode of the taxi driver. Unfortunately we are not yet totally free of this type of conduct which is unprofessional. I am glad that your stay with us was enjoyable. And I look forwards to see you back...

San Diego, California
Reviewed 17 October 2016

My husband and I stayed at the Windsor Excelsior Hotel the week before the Rio Olympic Games. We found a great rate for the time and decided to stay there, so we could enjoy the zone Sul beaches. The check in was fast and efficient and they upgraded us to a partial sea view room. The room was a little...

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Thank Elo_Duffy21
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Elo Duffy, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. I look forwards to see you back in Rio. Kind regards,

Dublin, Ireland
Reviewed 16 October 2016 via mobile

Perfect location overlooking Copacobana beach. From the roof top you can appreciate beautiful views of the beach on one side and Christ the Redeemer the other. Staff could not have been more helpful (all spoke relatively good English). Hotel was clean. Room and bed, big and comfortable. Complimentary drink on arrival, complimentary shuttle to and from airport and on an...

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Thank Leona S
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs Leona, Thank you for choosing the Windsor Excelsior to stay in the Marvelous City! I am very happy that our services have pleased. Especially happy for your compliment to our staff. We work with pleasure in serving. I hope you kept good memories of my city. Greetings,

London, United Kingdom
Reviewed 12 October 2016

I have stayed with Excelsior in the past, and I will definitely be back. The most accommodating customer service, 24 hour room service, clean, comfortable bed, great views, amazing rooftop pool. sauna, fitness centre, extensive inclusive breakfast. Great location - right on the beach. free welcome drink. in room massages available.

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Helpful?
Thank hannah82015
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Hannah, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Kindly,

Reviewed 20 September 2016 via mobile

Stayed at Excelsior the last week of the paralympic games. Excellent breakfast, helpful staf, fantastic roof terrass with view of Copacabana beach, Corcovado with the statu of Christ and a glimps of Suger loof. The only negativ to say is that the didn't had so good knowledge of the paralympic games as the thought the had, which led to that...

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Helpful?
Thank Per S
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr Per, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Windsor Excelsior Hotel

Address: Avenida Atlantica 1800 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $202 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Excelsior Hotel 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hotel Windsor Excelsior
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Hotel Style:
#17 On the Beach Hotel in Rio de Janeiro
#18 Luxury Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Excelsior Hotel staff and other travellers.
26 questions
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Questions? Get answers from Windsor Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the money for one of the Luxury rooms on the corners facing the beach. Large roomy, and the views are great”
  • View from 8th fl
  • Looking down Copacabana Beach in other direction from above photo
 of 5 bubbles rjg1219, 14 Jan 2017 | Read review
“Best deal is to book for 3 nights and pay for 2 nights, go for sea view rooms!!!”
 of 5 bubbles vivekpawaskar, 6 Dec 2016 | Read review
“Get full beach view so you aren't facing other buildings as well as for the view itself.”
 of 5 bubbles SharonDunedin, 11 Nov 2016 | Read review
“Beachfront is more expensive but worth it! Noise of traffic, surf and cafe music if you open the window”
  • Looking towards Ipanema which is at right angles to Copacabana
 of 5 bubbles N3347RLclaire, 9 Nov 2016 | Read review
“Rooms facing sea”
 of 5 bubbles PradeepSriv, 31 Oct 2016 | Read review
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