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Windsor Excelsior Hotel

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Traveller (728)
Room & Suite (499)
Pool & Beach (163)
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Overview
  • Excellent39%
  • Very good46%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“copacabana beach”(185 reviews)
“rooftop pool”(49 reviews)
“breakfast buffet”(37 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,551)
There are newer reviews for Windsor Excelsior Hotel
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Traveller rating
176
257
94
33
16
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Time of year
LanguageEnglish
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176
257
94
33
16
Show reviews that mention
All reviewscopacabana beachrooftop poolbreakfast buffetchrist the redeemerbeach servicebeach frontbit datedtop floorexcellent locationsmall poolfront desk staffsuperior roomcorner roomcomfortable hotelbeach viewsouth americadecent size
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331 - 335 of 576 reviews
Reviewed 12 August 2013

The location of the hotel is great - right across from the beach. The hotel also has dedicated space on the beach with towels and umbrellas. DEFINITELY ask for an ocean-facing room - my room (302) had a view of a wall. Room was clean...More

Thank Doc95ut
Response from EmilianoLusoli, Gerente geral at Windsor Excelsior HotelResponded 21 October 2013

Dear Guest: Thank you for your comments. With regard to the bar service, we will do our best efforts to improve it. We hope to host you again during your next visit to Rio. Sincerely,

Reviewed 1 August 2013

I liked everything about this hotel except my internet bill at the end of the month. Buffet and breakfast service was great. Staff was generally friendly and welcoming. The "good nigh" chocolate knock was a nice touch.

1  Thank Lukas K
Response from EmilianoLusoli, Gerente geral at Windsor Excelsior HotelResponded 21 October 2013

Dear Guest: Thank you for your comments. We are glad that you have enjoyed your stay with us and hope to host you again during your next visit to Rio. Sincerely,

Reviewed 29 July 2013

You MUST give wifi facility. The price u charge, doesnot leave room to scringe in this minor aspect. other than this, everything is good, breakfast, location, room, cleanliness etc etc. rooftop pool is really small but the sauna more than makes up for it.More

Thank garimab
Response from EmilianoLusoli, Gerente geral at Windsor Excelsior HotelResponded 1 August 2014

Dear Guest: Thank you for your comments. We would like to explain that in Brazil, in order to offer a good Internet connection, most hotels must incur in high expenses and for this reason we charge our guests for this service. We look forward to...More

Reviewed 20 July 2013

This hotel,has a good location and a very good breakfast with excellent. waiting staff but that's about all the good I can find to write about. The staff at reception were ok. Some very good but many couldn't care less and service was a foreign...More

2  Thank AndyAuckand
Response from EmilianoLusoli, Gerente geral at Windsor Excelsior HotelResponded 1 August 2014

Dear Guest: Thank you for your comments. We are very sorry for your disappointment during your stay with us. We hope to have another opportunity to host you in Rio during your next visit. Sincerely,

Reviewed 19 July 2013

With the right room you can see the Copacabana beach and the statue of Christ, or go to the roof top. The Buffet for lunch or dinner is good but the same all day every day. Shower worked, bed was ok, air con about coped...More

Thank Simon H
Response from EmilianoLusoli, Gerente geral at Windsor Excelsior HotelResponded 1 August 2014

Dear Sir: Thank you for having chosen the Windsor Excelsior hotel. We appreciate your detailed comments which will certainly be useful to tourists or businessmen who are looking for a hotel in Rio. We hope you stay with us again during your next visit to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$94 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#24 On the Beach Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
#31 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#24 On the Beach Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
#31 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (728)
Room & Suite (499)
Pool & Beach (163)
Dining (60)
Amenities (20)
Family and Play Areas (3)
Nearby
Copacabana
The rowdy Copacabana is one of the most traditional
and old areas from Rio de Janeiro. This neighbourhood
is a blend of Brazilian soul - crowded, rowdy and
traditional. This neighbourhood has a bit of
everything: bars with music, pubs, street fairs,
chaotic streets, and many shops. All these things and
more live side-by-side. There are options for all
price points and tastes. However, the most powerful
...More
Questions & Answers
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blueandwhitehoops
10 September 2017|
AnswerShow all 3 answers
Response from 1NONLY | Reviewed this property |
I don't remember seeing the iron or board. I am sure the hotel will provide them to you . I vaguely remember that several hotel chains have removed the iron / board facilities to reduce risk of fires . However the items are... More
1
Vote
blueandwhitehoops
31 August 2017|
AnswerShow all 2 answers
Response from honeysusie | Reviewed this property |
There are lots of shops behind the hotel.There is lots of water sold. I did not buy any wine or beer but there are supermarkets around and they will probably sell them.
2
Votes
blueandwhitehoops
18 August 2017|
Answer
Response from betterthanwork | Reviewed this property |
Not sure of the times but the hotel should be able to advise - they replied to me using the contact tab on their website. Breakfasts were busy, but the food was plentiful, varied and well replenished.
1
Vote
Room Tips
"If you can, pay more for the sea view"
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"Select a room with at least a side view of the beach."
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"408 faces the Copacabana beach..but noone in our group of 36 complained about their room...they were all nice!"
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"Rooms appear to be very quiet in all aspects."
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