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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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2,007 Reviews from our TripAdvisor Community

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Showing 1,311: English reviews
Utrecht, The Netherlands
Reviewed 12 February 2017

I stayed there for the entire work week this past week. The hotel was clean, fairly quiet, and the staff was very friendly and helpful. I wish there were more choices for the food for lunch as well as dinner. The location of the hotel is excellent, right on copacabana beach. Overall, I would recommend this hotel.

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Helpful?
Thank CecileV27
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear ClarisseCecile, Thank you so much for comment about the JW Marriott Rio de Janeiro. We are happy that our associate team and our housekeeping delivered the best service for you during your stay. We are very proud of our location in the heart of Copacabana beach. On the rooftop we have a new Food Truck that offers different types...

Southend-on-Sea, United Kingdom
Reviewed 9 February 2017

Had 2 different stays here on our trip to Rio.Flight arrived at midnight and didn't want to pay for a hotel taxi so took a pre-paid taxi from the airport. Safe and easy and its cheaper if you book the return journey at the same time. They accept credit cards and the prices are all advertised so no real risk...

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Helpful?
1Thank Southendwesthamfan
JW_Marriott_RJ, Gerente de recepção at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Southendwesthamfan, Thank you so much for your comment about our hotel. We are extremely happy to know that you had an excellent stay in JW Marriott Rio de Janeiro. We are very proud to have a wonderful team of associates that offer a high quality services to our guests. Our apartments were designed to offer greater comfort and we...

Bologna, Italy
Reviewed 7 February 2017 via mobile

Very pleasant stay. The service is excellent, reception, beach service and restorant. Most of all i would like to thank the waiter Vagner for his great service made special by his personal touch, always friendly and caring!

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Helpful?
Thank MPotrafki
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear MPotrafki, Thank you very much for taking your time to write about our hotel. We are really happy that you enjoyed your stay at the JW Marriott Rio de Janeiro. It is really rewarding to know that our service made a difference in your stay. Our main objective is to deliver a service of excellence. Be sure that I...

Reviewed 7 February 2017

I am a SPG Platinum member and I rarely write reviews about my previous hotel stays. That being said, I will need to make an exception for this past stay at the JW Marriott Copacabana from Jan 28-Feb 1. This stay was memorable despite the short trip (5 days). This is a wonderful hotel with excellent service, an amazing concierge staff, a...

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Helpful?
1Thank Tina N
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Tina N, You can't imagine how happy we are to receive your comment. Even though you don't write about your stays, you took your time to write about the JW Marriott Rio de Janeiro. That's an honor! We are glad that our hotel and its facilities such as the Beach Service, the Griffin Club, the Front Office team and...

Bath, United Kingdom
Reviewed 6 February 2017

This was undoubtedly one of the best hotels we have ever stayed in with exemplary service and help from all from the warm welcome, through reception to those by the rooftop pool and bar there to the care and attention on the great beach with drinks and even a hose sprayed over ones feet to keep cool. Those in the...

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Helpful?
1Thank Ian A
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ian A, You can't imagine how happy we are to receive a comment like yours. The main purpose of the JW Marriott Rio de Janeiro is to deliver a high quality stay with a service of excellence to our guest. Trough comments like yours we can see that we have succeeded. We are glad of our location, in the...

London, United Kingdom
Reviewed 5 February 2017 via mobile

Just an excellent hotel, right at Copacabana beach , really enjoyed my stay here. They have a little private beach at the front of the hotel which is nice. Staff was great, service overall excellent. Recommend it to anyone.

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Helpful?
Thank ottovennik
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear ottovennik, Thank you so much for taking your time writing about our hotel. You can imagine how happy we are to know that our privileged location and our service of excellence improved your stay in Rio de Janeiro. We are pride to have associates who contribute to deliver the best possible service to our guests, as well as our...

Rome, Italy
Reviewed 4 February 2017

Our stay in Rio JW Marriott from 23 to 29 January was by all means delightfull. But thanks for the professional service and all the welcoming SMILES was received daily in the breakfast lounge from RIBEIRO and ARTHUR was a great help for us. Thank you kindly for such a good job. A great thank also to the Concierge Afonso...

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Helpful?
Thank foryouedda
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear foryouedda, Thank you very much for taking your time to write about the JW Marriott Rio de Janeiro. We are happy to know that our service and the smile in our associates face made you feel more welcomed in our hotel. Lucky of us having a staff that love what they do and goes beyond the expectations to deliver...

San Francisco, California
Reviewed 3 February 2017

Conveniently located at Copacabana beach hotel offers special access to the beach area with hotel specific beach chairs and drink service. Make sure to inquire with the concierge before heading over this will eliminate the hassle having to hunt down an independent vendor renting beach chairs and selling drinks. The hotel has a special setup to make it stress and...

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Helpful?
Thank Benjamin L
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Benjamin L, Thank you very much for sharing your toughs about the JW Marriott Rio de Janeiro. Comments like yours motivates us to deliver the service of excellence or guests deserves. We are glad that you were able to enjoy our facilities such as our Beach Service and the Griffin Club, our executive lounge. We are really sorry that...

Chicago, Illinois
Reviewed 3 February 2017

The location if you desire to be in Copa is wonderful. The rooftop and pool (although small) are great. However the value is not there, it is not close to the JW standard but at their prices. The rooms were average and the staff were hit or miss.

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Helpful?
Thank Joseph D
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Joseph D, First of all, thank you for sharing your toughs about our hotel. Comments like yours makes us work harder to deliver the best experience our guest can have. I am very sorry that you did not have the experience up to your expectations. As a JW Marriott hotel, our goal is to provide the highest quality service...

Sandya, Bermuda
Reviewed 2 February 2017

I had two separate bookings here at the JW Marriott Hotel. I arrived on the 20th January 2017, and my check-in was excellent and smooth. (I do apologize for not recording the male agents name). My room was not ready and I had a drink at the bar. About 25 minutes later, my room was ready and I had excellent...

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Helpful?
Thank Steven P
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Steven P, Thank you so much for sharing your comment about the JW Marriott Rio de Janeiro. It's so good to know that your check-in was excellent and we hope that you enjoyed the drink at our bar. Comments like yours really motivate us to always deliver the best service to our guest. We are very happy that you...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $349 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#9 On the Beach Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#12 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
36 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front,but the interior room are less expense.”
 of 5 bubbles Why44523, 8 Mar 2017 | Read review
“Get the Copa view if you can.”
 of 5 bubbles barrianneb, 3 Mar 2017 | Read review
“Look for a room with ocean view”
  • View from the lounge
  • View from room #1512
  • Room #1512
  • Rooftop view
  • Room #1512
  • Room slippers
 of 5 bubbles jorgeeantonio, 23 Feb 2017 | Read review
“Upper floor with view of beach is ideal.”
 of 5 bubbles gunflint1, 20 Feb 2017 | Read review
“Ocean view is the way to go!”
 of 5 bubbles CecileV27, 12 Feb 2017 | Read review
5 of 5