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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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2,052 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Oakton, Virginia
Reviewed 29 December 2015

If this hotel was not a 'JW Marriott' I would probably rate it higher - however - since it IS - well, it is getting a '3.' To start - the GREAT: LOCATION - seriously - located at the heart of Copacabana beach in Rio de Janeiro, Brazil. Cannot be beat. The beach in front of the hotel was NOT...

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Helpful?
Thank Letsgocamp
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Letsgocamp, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the JW Marriott Hotel Rio de Janeiro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...

Rocky Gorge
Reviewed 29 December 2015

First room was musty and I could not breathe in there. Second room was just as bad. They said they had only one room left. It had a strong smell but not as bad. At 7am the next day went downstairs to complain. They gave me another room in the front that was old and dingy, but it did not...

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Helpful?
Thank lfgreen1
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear lfgreen1, We would like to thank you for choosing JW Marriott for your stay in Rio. We appreciate your comments about your experience by providing us with your feedback. Please accept our sincere apology for the all the issues you faced. We have provided our leadership team with your comments, so that we can ensure that we will be...

Reviewed 29 December 2015

Recently returned to the UK from the JW after a 15 night stay with my younger brother from a great deal through expedia. Had a fantastic time, cant beat the hotels location, rooms were very comfortable and were cleaned daily immaculately. The staff and the views from the roof top bar go hand in hand being absolutely awesome from the...

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Helpful?
Thank mike j
San Juan Capistrano, California
Reviewed 29 December 2015 via mobile

My husband and I stayed here during our vacation. The overall service was fabulous. The best part of our trip was was our time spent with Alberto Rodrigues and Michele Gianetti, our two Bartenders. Alberto is a wealth of information, not only does he make the best cocktails but he knows the town very well and is great for restaurant...

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Thank shofusco
California
Reviewed 28 December 2015

We booked two hotel rooms - one king and another twins for kids. I called up Mgr in advance from US to ask for interconnected rooms as kids are small. Reached hotel, first the checkin lady was constantly coughing in her hands and I was worried if get it too - sure enough next day I had it too. Anyway...

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Helpful?
Thank Angel_ca
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Angel_ca, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the JW Marriott Hotel Rio de Janeiro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...

Atlanta, Georgia
Reviewed 28 December 2015

I am Marriott platinum, and this is one of the worst Marriott properties I have ever stayed at. Rooms are old and have a musty smell. Carpet is in horrible condition. Pool is tiny and there is nearly not enough seating. Only saving grace is staff is nice, lounge is good, and it's in the heart of Copacabana. Pay for...

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Helpful?
Thank Suman R
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Suman R, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the JW Marriott Hotel Rio de Janeiro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Fallon, Nevada
Reviewed 24 December 2015

Had such a wonderful time here. Terrific location, attentive service. Pricey bar tabs but reasonable restaurant dishes. Comfortable rooms, great breakfast. Views were amazing from the roof. Terrific food in the Exec Lounge.

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Helpful?
Thank MNataro
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mnataro, Thank you for taking your time to write us about your experience at JW Marriott Rio de Janeiro. We hope to host you many other times. Sincerely, Francisco lasso – Director of Operations

West Hyattsville, Maryland
Reviewed 24 December 2015

Stayed at the Marriott for 8 days. The service was excellent, from start to finish. Leo at the Front Desk was great throughout the stay, and greated my friends and I with genuine care and concern. The following associate's also stood out with exceptional service. Yussef, Lobby Bartender, Antonio, Bellman, Natalie, Housekeeper, Lunna, Female Restaurant Waitress, and Vernon, Beach Attendant....

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Helpful?
Thank William D
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear William D, Thank you for taking your take to write us about your experience at JW Marriott Rio de Janeiro. We are glad to hear that your stay with us was great. Hope to host you again soon. Sincerely, Francisco Lasso – Director of Operations

Reviewed 23 December 2015 via mobile

We had an excellent time with my wife at Marriott hotel .... The service was impeccable and a standout Wagner . Every morning at breakfast his treatment towards the guests was just the perfect start flor the day

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Thank Daniel C
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Daniel C, Thank you for taking your time to share with us these lovely words about the special moment you had at JW Marriott Rio de Janeiro. It was our pleasure to host you for your honeymoon. We hope to have the opportunity to host you many other times. Sincerely, Francisco Lasso – Director of Operations

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 22 December 2015 via mobile

Great location over the road from Copacabana beach, comfortable rooms, great gym, roof top pool and bar. Very attentive staff, particularly restaurant staff, with Vagner a stand out. Recommend the Sunday afternoon BBQ, with lovely fresh shrimp.

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1Thank A TripAdvisor Member
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Guest, Thank you for taking your time to write us about your experience at JW Marriott Rio de Janeiro. We are extremely happy to learn that you had a special time with us. Hope to host you again soon. Sincerely, Francisco Lasso – Director of Operations

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $352 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#12 On the Beach Hotel in Rio de Janeiro
#16 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
36 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view room - and be patient! We got upgraded for our willingness to wait.”
travelgrrl09, 19 Apr 2017 | Read review
“Ocean view”
cecilfernandes2016, 18 Apr 2017 | Read review
“Get one with a view of Copacabana Beach!”
ohomen171, 16 Apr 2017 | Read review
“The beach views are the best, but the inside rooms have light coming in from the atrium.”
HamFam46, 14 Apr 2017 | Read review
“Ocean view rooms”
junef498, 12 Apr 2017 | Read review
5 of 5