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Sheraton Barra Rio de Janeiro Hotel

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1,361 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Reviewed 1 week ago via mobile

We went for a business dinner and everything went well. We ate codfish, mushroom risoto and the other one ordered beef. Good service and the restaurant is located close to the main entrance. I think it is a little bit expensive but worth the money.

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Helpful?
Thank Luiggi-Campany
Alessandra C, Assistant to the GM at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel through this very important tool as is TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great evening. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Phoenix, Arizona
Reviewed 2 weeks ago

One of the nicest places I've stayed in. Great location with the pure white sand beach a 100 foot walk (across a busy road but there's a cross signal right there). Rooms were spacious, clean and well equipped with a sea view balcony (not the best past the length of the building but you could see the ocean well). restaurant...

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Helpful?
Thank Andy S
Alessandra C, Assistant to the GM at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Andy S., Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel through this very important tool as is TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Reviewed 2 weeks ago via mobile

I stayed at this hotel for a week following the advice of a colleague and if it wasn't for this I'd have left after the first night. The rooms smell of damp and mold and the fittings are extremely tired and in dire need of renovation. The shower was hit and miss with a cold shower twice. Food was below...

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Helpful?
Thank gardner k
Alessandra C, Cristina Silva - Guest Relations & VIP Service Leader at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Gardner K., Firstly, we would like to thank you for choosing the Sheraton Barra Rio de Janeiro Hotel and for taking the time on evaluating your stay with us. After analyzing your comments, we have identified that your stay did not reach your full expectations and ask you to accept our apologies for the inconveniences experienced. Since the Sheraton...

Reviewed 2 weeks ago via mobile

I agree with one of the reviews written by one person here, this hotel CAN NOT BE A SHERATON!!!!!!!! It's a pure garbage place, stinky fungus in the corridors, elevators falling apart, dirty carpets inside the room, and the smell in unbearable for people with respiratory problems!!!! I'm very sorry for the employees , but i will never get back...

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Helpful?
Thank Rael C
Alessandra C, Assistant to the GM at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Rael C., Firstly, we would like to thank you for choosing the Sheraton Barra Rio de Janeiro Hotel and for taking the time on evaluating your stay with us. Since the Sheraton brand returned to manage this property in the past couple of years, we have identified our areas of opportunity and we are working every day to minimize...

Reviewed 3 weeks ago via mobile

Stayed at the hotel, 9th floor room. Ocean view. Overall its a good option in the area. Not new hotel vs others nearby but it compensates in room size and location as it is right in front of ocean and beach access. While hotel is not new it is well maintained. Room service is not the best service I've experience...

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Helpful?
Thank Erick M
Alessandra C, Assistant to the GM at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Erik M., Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel through this very important tool as is TripAdvisor. We appreciate your feedback and are delighted to hear that you had a good stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We recognize the...

hawaii
Reviewed 4 weeks ago via mobile

Good breakfast not expensive but good quality fresh fruit omelettes. Terrible Nescafe powdered coffee and their expresso cappuccino machine comma I never understand why brand name hotels resort to such cheap products as Nescafe. Property is extremely old on the beach so rooms have suffered from extreme humidity without dehumidifiers. Are air conditioning system in vents were filthy dirty when...

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Helpful?
Thank Eric M
Alessandra C, Assistant to the GM at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mr. Erik M., Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel through this important tool that is TripAdvisor. We appreciate your constructive critics regarding the conditions of our hotel. We would like to let you know that we have been working hard on revitalization plans for the past months, where renovation works have...

Sao Paulo
Reviewed 12 March 2017

This hotel is not in conditions to receive anyone. I'll be calling the department of public health about it. Seriously, what's going on here? The hotel is falling apart, the rooms are dirty, humid, nothing works, floors are dirty, and the carpet is very old. The rooms are so smelly that my 8-years-old daughter got seek after the first day....

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Helpful?
1Thank E-Galli
Alessandra C, General Manager at Sheraton Barra Rio de Janeiro Hotel, responded to this review
Google Translation

Prezado Sr Galli, lamento muito não termos atendido suas expectativas, já dividí seu feedback com nossas equipes, para que possamos...

Frankfurt, Germany
Reviewed 3 March 2017

The lobby and the public areas look good and they are renovated. Most likely it happened because of the world cup. The gym and the pool area are nice, too. The hotel staff is very friendly. I want to highlight one person in particular as an outstanding individual, which is Richard, maitre of the restaurant. Not only that he speaks...

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Helpful?
1Thank Gerd S
Alessandra C, General Manager at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Gerd, Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel at Tripadvisor. We truly thank you for your kind words regarding our staff and breakfast. Your comments will certainly be passed on as it will serve to further encourage the whole Sheraton Barra staff to keep walking in the direction of excellence. We also...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 2 March 2017 via mobile

I was here for vacation about 2 weeks ago. I don't understand all the negative reviews. The property was lovely, the room was clean and awesome.. the balcony overlooking the beach was awesome. The staff was wonderful and did speak English (bonus for any English speakers staying there). I especially want to commend Rafela (I hope I spelled her name...

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Helpful?
Thank A TripAdvisor Member
Alessandra C, Assistant to the GM at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel through this important tool that is TripAdvisor. We truly thank you for your kind words regarding our staff, especially about Rafaela. Your comments will certainly be passed on as it will serve to further encourage the whole Sheraton Barra family to keep walking in...

Torremolinos, Spain
Reviewed 25 February 2017

As a Lifetime Platinum member it is always a pleasure visiting well managed hotels. The GM is from Uruguay. The Sheraton Barra was welcoming -- comfortable -- glorious beach and excellent restaurant at acceptable prices. Staff at reception at all times were warm and the smile of Priscilla was a joy to all. Breakfast was excellent and relaxing. The pool...

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Helpful?
1Thank IRELANDSMAN
Alessandra C, General Manager at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mr Gerry, Thank you for sharing your experience at the Sheraton Barra Rio de Janeiro Hotel through the Guest Satisfaction Survey. As a lifetime platinum member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located between the ocean and mountains in the city’s most modern neighborhood, Sheraton Barra Rio de Janeiro Hotel is surrounded by extensive lakes, stunning beaches and the exuberant Atlantic Forest. With modern design and impeccable decoration, Sheraton Barra offers 292 spacious guestrooms and suites, all with private balconies and overlooking the ocean. For your relaxation, Sheraton Barra Rio de Janeiro Hotel offers 2 outdoor pools, one for adults and another for children, an international cuisine restaurant, Fitness Center with modern workout devices, open-air hot tubs, dry and steam saunas, a squash court, playground and beach service. Located in the middle of a thriving garden is the Vila Spa, - with 5 bungalows for body treatments and exclusive bath rituals and massages that ensure a harmonious balance between body and mind. For all types of events, the Hotel offers 9 event rooms that hold up to 400 people, with all the required equipment infrastructure and technology, in addition to an experienced team of professionals to provide support for corporate or social events. ... more   less 

Additional Information about Sheraton Barra Rio de Janeiro Hotel

Address: Avenida Lucio Costa 3150, Rio de Janeiro, State of Rio de Janeiro 22630-010, Brazil (Formerly Radisson Hotel Barra)
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Barra da Tijuca
Price Range: $162 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Barra Rio de Janeiro Hotel 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Sheraton Barra Hotel And Suites
Sheraton Barra Hotel Barra Da Tijuca
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Barra Rio De Janeiro Hotel Brazil
Hotel Style:
#19 Spa Hotel in Rio de Janeiro
#51 Luxury Hotel in Rio de Janeiro
#56 On the Beach Hotel in Rio de Janeiro
#60 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Barra Rio de Janeiro Hotel staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Barra Rio de Janeiro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms appeared quiet - outside rooms have ocean view”
P597CLandys, 11 Apr 2017 | Read review
“rooms ending 01-12 for a good ocean view.”
BarryC389, 12 Feb 2017 | Read review
“View to the ocean...”
grbr07, 4 Dec 2016 | Read review
“the upper floors and rooms X01 to X09 have frontal and not side seaview”
623aristotelisk, 1 Dec 2016 | Read review
“All rooms have a beach view though some are bigger than others”
HJA69, 6 Nov 2016 | Read review
5 of 5