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Pestana Rio Atlantica Hotel

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2,161 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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St. Catharines, Canada
Reviewed 1 week ago

love the location...the service... the rooftop... the best experience during the 2017 carnaval.. even open for breakfast at 6 am ...with champagne and orange juice bar included.... the only way to wakeup or go to bed

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1Thank rudy c
Reviewed 2 weeks ago

We chose this hotel because it was one of only a few on the beachfront with balconies. We got (and paid for it) a great ocean-facing balcony room on the top floor ... so far so good! We were happy with the room and with the staff overall. The front desk was mostly helpful and the breakfasts were good. The...

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Helpful?
Thank GoLonny
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you for choosing Pestana Rio Atlântica for your stay. Certainly your observations will allow us to improve our conditions of service and security, and I thank you on behalf of all the team for the privilege. I apologize for the misunderstandings faced on your stay. Our bar at the rooftop opens at 11 am and we should have limes...

Reviewed 2 weeks ago via mobile

No hot water at 8am. Toilet does not flush properly. Rooms are very old. Sheets very thin and towels old. Elevators broken and slow. Do not stay here until it is refurbished. Construction noise all night from street

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Helpful?
Thank Gavin v
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you for choosing Pestana Rio Atlântica for your stay. Our Guests reviews are very important to us in order to guide our efforts, for that we thank you for giving us such a detail evaluation of our services and structure. I apologize in the name of all Staff if we did not transmit you the caring we have as...

Reviewed 4 weeks ago via mobile

We booked 10 rooms at the hotel for our friends and family. Even though they knew we got married and that we booked 10 rooms. They upgraded many rooms and did not ours. The elevators doesn't work properly. And instead of getting 5 star hotel treatment , we felt more like 3 star in terms of service. The rooms are...

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Helpful?
Thank SamGruner
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you for recent stay and your choice of our Hotel in Rio de Janeiro. I personally thank you for your kindness to sharing your comments regarding your experience of our services and facilities, now as well at your check out, which supports and helps us to make all the improvement and investments initiatives needed. Please accept our apology for...

Reviewed 9 February 2017 via mobile

Great facilities and good locations. They should pay more attention to the service, and also try to make the stay of business travelers easier (for instance, the necessity of present a credit card for prepaid business trips annoys me). The room service needs to improve a lot, in fact last time I had the worst and saltiest Canja de galinha...

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Helpful?
Thank Estevam H
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you very much for your stay and for replying our review. Our Guests comments are what direct us to make the right improvements and make sure that your experience is the most positive one. I am very sorry that some of our services did not match your expectations and made your experience not so positive. Our team has gone...

London
Reviewed 26 January 2017 via mobile

Great location. Nice rooftop pool. Really happy with the room if you get a nice view! Breakfast average. Very polite staff. Would return here anytime. Some rooms have a lounge and partial kitchen. Bar prices reasonable

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1Thank Allan050651
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you very much for your review and stay! Hope to see you again soon. Kind Regards, Daniela Siqueira Rooms Manager

Reviewed 25 January 2017 via mobile

We thought this hotel is going to be a 5 star hotel as it was ADVERTISED but it looked more like a 3 star hotel, the staff didn't not know English at all except reception with a little bit of English ! The room we got was very dirty and the shower head had a very slow pressure you couldn't...

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2Thank Romina R
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you for choosing our Hotel and for the possibility of receiving your comments, which we value and respect a lot for being the expression of your experience of our services. I sincerely apologize for ceasing to serve you in your expectation in so many ways, which disappoints us by printing in your lodging an image short of what we...

Reviewed 25 January 2017

We stayed her over New Year, so straight away you knew hotels would hike up prices and that you would get that anyway in brazil as it economic problems aren't great at the moment. But paying just shy of £3k for a weeks stay, and getting a room that can be found in any premier inn in the UK for...

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2Thank Scott E
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you for choosing the Pestana Rio Atlantica Hotel, and for your feedback regarding your stay. We are sorry to learn that you faced an occurrence while were our guest and especially for not having reached your expectations. Your comments were analyzed, and the necessary improvement measures were taken regarding the points you highlighted. We look forward to welcoming you...

Fareham, Hampshire
Reviewed 22 January 2017 via mobile

Right in the middle of Copacabana, the Pestana has all you need, from a swish rooftop bar frequented by Rio's beautiful people and serving fab caipirinhas to sun loungers on the beach shaded by chic parasols with bottles of aqua delivered by cheery young men. The staff are the best thing about the hotel, special praise to receptionist Flávio who...

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1Thank Farehamvoyager
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

We are very happy to receive your review. Hope to see you back soon :) Kind Regards, Daniela Siqueira Rooms Manager

Reviewed 22 January 2017 via mobile

We visited Brazil for the first time couple of weeks ago.Hotel Pestana is situated directly on the Copacabana beach and has free chairs and umbrellas on the beach for its guests.I liked that. Rooftop view is just great,you can see all of Copacabana and enjoy your drink. Bufet dinner there was nothing special,but still was okay. Probably the best experience...

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Helpful?
Thank Borko I
pestana, Gerente at Pestana Rio Atlantica Hotel, responded to this review

Thank you so much for your stay and review! Hope to have you back soon :) Kind Regards, Daniela Siqueira Rooms Manager

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Pestana Rio Atlantica Hotel

Address: Avenida Atlantica 2964 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-000, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $217 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Rio Atlantica Hotel 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Pestana Rio Atlantica Hotel Rio De Janeiro, Brazil
Pestana Rio Atlantica De Janeiro
Hotel Style:
#5 Green Hotel in Rio de Janeiro
#12 Romantic Hotel in Rio de Janeiro
#13 Family Hotel in Rio de Janeiro
#14 Spa Hotel in Rio de Janeiro
#17 Business Hotel in Rio de Janeiro
#27 On the Beach Hotel in Rio de Janeiro
#31 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Rio Atlantica Hotel staff and other travellers.
25 questions
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Questions? Get answers from Pestana Rio Atlantica Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Below 8th floor your view is of the buildings next door and there is a sliver of a beach view, don't be conned.”
  • other side view
  • get a higher room or that building is what you see
 of 5 bubbles 971scotte, 24 Jan 2017 | Read review
“Ask for high floors if available for greater views”
 of 5 bubbles Ricperoli, 2 Jan 2017 | Read review
“Rooms on the front have a fantastic view of Copacabana Beach, rooms on the side have a good view as long as they were 8th floor or higher.”
 of 5 bubbles NDW_Wimbledon, 20 Nov 2016 | Read review
“spend a little extra and get a room with a sea view, its nice to wake up and see that”
 of 5 bubbles eoghanc130, 21 Sep 2016 | Read review
“sea view with balcony 4th floor is good”
 of 5 bubbles H5552FZchriss, 18 Sep 2016 | Read review
5 of 5