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Rio Othon Palace Hotel

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Rio Othon Palace Hotel
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698 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Maryland
Reviewed yesterday NEWvia mobile

Stayed at this location from Feb 7th-12. Place was horrible! Carpet was worn and dirty. Towels were coarse, well used and dingy. The exterior of the small refrigerator looked as if it hadn't been cleaned for some time. There was no coffee pot or means to make a hot cup of tea. Hot water via room service was R5.50. We...

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Helpful?
Thank Nurs09
Asuncion, Paraguay
Reviewed 3 days ago NEW

It is a hotel that already it has its years. The trouble begins with the excessive delay in the Check in and Check out. The extras such as MINIBAR, RESTAURANT and Wi-Fi are extremely expensive and outside the normal parameters. The quality of care is not good. It was not a good experience.

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Helpful?
Thank Domingo D
Geneva, Switzerland
Reviewed 2 weeks ago via mobile

This rate would be much better in case the room price per night would be in accordance to how old-fashioned the hotel is. The prices are really ridiculous, you find better around for the same price. The facilities need a general visual upgrade. The breakfast is reasonable and the staff support is good.

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Helpful?
Thank josefigueira
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr. Josefigueira; First of all, thanks for your comments. Our rates are flexible, depending on the demand and we are improving some areas of the hotel in order to offering a better service. We appreciate the compliments regarding the staff and the breakfast. Guest Relations

Reviewed 2 weeks ago via mobile

We had an amazing times, good location, good service, staff very helpful, I just don't recommended the food at the restaurant at the roof top, too expensive for the quality, poor wine list, everything else was amazing!!!

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Helpful?
Thank Jonathan B
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Jonathan B, Thank you for all the comments. We transmitted them to our Food and Beverages Manager that will take notes of your complains. We look foward to see you on your next visit to Rio. Best regards Guest Relations

Bratislava, Bratislava, Slovakia
Reviewed 2 weeks ago via mobile

We reserved normal room for one night in Rio Othon palace, but after arrival they gave us Apartment in higher floor with terrace and jacuzzi. View to Copacabana was amazing. Also hotel location is perfect, just on avenida atlantica and they have also free sundecks on beach. Really recommending this hotel. One thing due to which I gave 4 stars...

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Helpful?
Thank Števo B
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Stevo B, Thank you for the beautiful words. In your next visit to Rio we are available, waiting for you. Best rgds, Guest Relations

Edmonton
Reviewed 2 weeks ago

Stayed there with our family of 5 last year. We did a lot of research and thought that the location was one of the best and the price was all right. We knew the Otton Palace used to be one of the best hotels in Rio's earlier days, but there is so much competition now from fancier and newer hotels...

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1Thank Claudia G
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Ms. Claudia G, Thank you for the hints to our guests. In your next visit to Rio we are available, waiting for you. Best rgds, Guest Relations

Forster, Australia
Reviewed 2 weeks ago

Stayed for 4 nights late January 2017. Great location right on the beach front at Copacabana, a perfect location. Accommodation was good with 3 people in our room in two double beds. Room was large enough to comfortably accommodate us and also had a narrow balcony just large enough to stand on. Beds were comfortable and room was clean although...

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Helpful?
Thank jodellco
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr / Madam Jodellco, Thanks for your comments. We take this opportunity to inform you that the hotel has received a renovation and it has several room categories. Some of our room maids can speak english, but the guests can find iin the rooms a directory with the extensions of all departments from which them can get help in...

Reviewed 3 weeks ago

The hotel othon palace rio, an excellent hotel, friendly service, located in front of copacabana beach, in the evenings you can go out for a walk to the handicrafts fair in front of the hotel, wifi service in all rooms (with cost) service Of wifi in the lobby of the hotel (free), every time you need a taxi, at the...

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Thank גוסטבו ו
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Sir גוסטבו ו , Thank you for your comments. We would like to inform you that the wifi is not charged since April 10, 2016. Wi fi free in all areas of the hotel. We look forward to welcoming you soon! Guest Relations

Reviewed 3 weeks ago via mobile

The location its great, the beach its crossing the street. The rooms are ok, better than I spected because Ive read som e reviews that said that the rooms were old, but mine was Ok. The staff it depends on your luck, sometimes they are nice, but sometimes they are totally terrible. The breakfast its great during weekdays, but on...

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Helpful?
Thank Carlos S
RioOthonPalace, Public Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr. Carlos S, Thank you for your comments! The Rio Palace has several categories of rooms, mostly renovated. We have two restaurants that serve breakfast, Bossa restaurant on the third floor and Skylab Restaurant on the thirtieth floor depending on the room category. Our employees are trained to provide excellence in service. The cleaning hours of the rooms are...

Chicago, Illinois
Reviewed 4 weeks ago

Room average, not overly clean. Hotel staff friendly, but most didn't have command of English language. Very disorganized around check-in time, as large amount of people waited for hours in lobby to check in. We arrived early and they made no accomodations until 5 hours after we arrived. Good location with excellent view of beach. Good breakfast included and lovely...

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Helpful?
Thank tinastravel
RioOthonPalace, Public Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr/Mrs Tinastravel, Thank you for letting us know of your opinion about the hotel. Our check in time is 3 pm, however, when we have available rooms we always give early check in. But when we don´t have rooms available we have to wait for the guests to leave, so we can prepare the room for those who are...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Rio Othon Palace Hotel

Address: Avenida Atlantica 3264, Rio de Janeiro, State of Rio de Janeiro 22070-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $199 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Othon Palace Hotel 4*
Number of rooms: 554
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Also Known As:
Rio Othon Palace Hotel Rio De Janeiro, Brazil
Rio Othon Palace De Janeiro
Hotel Style:
#21 On the Beach Hotel in Rio de Janeiro
#24 Luxury Hotel in Rio de Janeiro
#25 Family Hotel in Rio de Janeiro
#37 Romantic Hotel in Rio de Janeiro
#43 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Rio Othon Palace Hotel staff and other travellers.
24 questions
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St Albans, United Kingdom
Ness City, Kansas

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Questions? Get answers from Rio Othon Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select rooms with ocean view. But warned that are very expensive.”
 of 5 bubbles domingod283, 16 Feb 2017 | Read review
“Book a room overlooking the beach, its worth it to be able to watch what is happening on the beach”
 of 5 bubbles jodellco, 30 Jan 2017 | Read review
“Room with view to the beach”
 of 5 bubbles , 27 Jan 2017 | Read review
“Rooms facing the beach”
 of 5 bubbles tinastravel, 22 Jan 2017 | Read review
“you can book on either side of the building, however, the best view is the ocean front room. Do not book in the rear of the building.”
 of 5 bubbles AllanG961, 22 Dec 2016 | Read review
5 of 5