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Windsor Guanabara Hotel

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Avenida Presidente Vargas 392, Rio de Janeiro, State of Rio de Janeiro 20071-000 Brazil
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Traveller (628)
Room & Suite (196)
Dining (39)

About

#105 of 328 hotels in Rio de Janeiro
Location
Cleanliness
Service
Value
In the Heart of Rio. Tranquility and refinement, in the Heart of Rio de Janeiro. Windsor Guanabara Hotel has a privileged location in the cultural corridor of Rio de Janeiro. Within a few minutes you can reach several tourist attractions and also the main transportation terminals of the city such as: Subway, Trains, VLT, Santos Dumont Airport, Antônio Carlos Jobim International Airport and Novo Rio Bus Station. Ideal for those visiting the city on business or pleasure, the hotel offers ample space for events, meeting rooms with state-of-the-art equipment, business center for printing services, copy and scanning, international cuisine restaurant, and a beautiful view of the great sights of the city on our Top Floor. Explore the region's highlights such as the Olympic Boulevard, Tomorrow's Museum, Rio's Art Museum, the city's new transportation: the Light Rail Vehicle (VLT) and the newest AquaRIO to enjoy a complete and unforgettable experience, Besides other renowned and known areas of the region. Parking available for guests with an additional charge of R $ 35.00 (Monday to Thursday). From Friday to Sunday, parking is free. Tourist attractions nearby: Rio Museum of Art Museum of Tomorrow National Historical Museum Museum of Modern Art of Rio Banco do Brasil Cultural Center Olympic Boulevard Pier Mauá Maravilha Porto Candelária Church AquaRIO Pedra do Sal Monastery of St. benedict Confectionery Colombo Square XV Arco dos Teles Imperial Palace Santos Dumont Airport Antônio Carlos Jobim International Airport Vivo Rio Arena Marina da Glória Odeon Theater (Centro Cultural Luiz Severiano Ribeiro) Lapa Arches Theatro Municipal France Brazil Museum
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Car hire
Business Centre with Internet Access
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
463Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
1476Reviews23Q+A35Room tips
Traveller rating
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  • 65
  • 29
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sachinsengar wrote a review Mar 2020
Kanpur, India136 contributions92 helpful votes
Were there during carnival first week, location of hotel perfect for enjoying carnival. Staff superb, very helpful and courteous. Through reception, we got tickets for carnival , even if it was so late. Taxi available right at front of the hotel . Rooms are spacious, with all the amenities. Had buffet at Restaurant, numerous dishes.
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Date of stay: February 2020Trip type: Travelled with friends
1 Helpful vote
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Response from WindsorGuanabara, Coordenador de Hospedagem at Windsor Guanabara Hotel
Responded 8 Mar 2020
Dear sachinsengar, We're thrilled that you have a nice stay and enjoyed all that Windsor Guanabara and the downtown area has to offer to our guests. Windsor Guanabara waits for your return soon and appreciate your review. Thanks! Best Regards, Bruno Rodrigues
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steverigler wrote a review Feb 2020
Rio de Janeiro, RJ17 contributions7 helpful votes
Hotel in centre of Rio access to all the interests to tourist. Most within walking distance. Nice pool and good staff. Breakfast choice excellent. Rooms well fitted out. Recommended. My only negative comment is no tea/coffee kettle in room which for the price paid is poor for this standard of hotel.
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Date of stay: February 2020
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Response from WindsorGuanabara, Coordenador de Hospedagem at Windsor Guanabara Hotel
Responded 8 Mar 2020
Estimated Steverigler, Windsor Guanabara appreciates your review and we're glad that you have a nice stay on our hotel, enjoying the Downtown Area of the city. Regarding your comment about a avaiability for tea/coffee kettle, we'll sent your report to our managament. Best Regards, Bruno Rodrigues
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Lisa M wrote a review Feb 2020
Brighton, United Kingdom147 contributions81 helpful votes
I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.
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Date of stay: January 2020
Cleanliness
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Sleep Quality
2 Helpful votes
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Response from WindsorGuanabara, Hosting Coordinator at Windsor Guanabara Hotel
Responded 8 Mar 2020
Estimated Mrs. Lisa McClintock, Your review is important so we can reverse this first impression made upon your arrival. All theses observations, negative and positive, will be sent to our management to take the further actions with our Staff. Windsor Guanabara focus on training and courses to offer the best customer service. Regarding the credit card charged more than one time, when you came back on the second stay on February 8th (First one at January 30th), our hotel brought to you the cancellation receipt of the transactions attempts and we also solved this problem related with the IT support. We hope that the second stay at Windsor Guanabara Hotel was better and our Hotel waits for you on a third time, to enjoy the Downtown area of Rio de Janeiro. Best Regards, Bruno Rodrigues
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Keith MacPherson wrote a review Nov 2019
Costa Rica80 contributions54 helpful votes
It was alright nothing to brag about but did the job. I could always find something good to eat during meal times.The pool is small but has a nice atmosphere when I was using it .The gym is small and has a few older machines but useable. The location is great and it’s right beside a train station if you want to venture somewhere else.
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Date of stay: November 2019Trip type: Travelled on business
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Kim S wrote a review Oct 2019
Chicago, Illinois260 contributions123 helpful votes
I must admit, after staying in 4 and 5 star hotels for two weeks, I was really skeptical when the airline sent us to the Windsor Guanabara due to a flight delay. However, I was pleasantly surprised. The room was clean, comfortable and well equipped—hair dryers, refrigerator, make up mirror, comfortable bed, large tub/shower with good water pressure. This was the first hotel in Brazil where the outlets accommodated our plugs. The dinner and breakfast buffets were plentiful and well stocked. Not luxurious, but still offering lots of choices. Although only the reception desk spoke good English, everyone else was kind and helpful and make themselves understood. You could tell they cared about your comfort and experience. You can tell this hotel has faded glory, as another reviewer wrote, but I gave it 4 stars because our expectations were exceeded. At a fraction of the price of our last few stays, this was a surprisingly pleasant experience.
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from WindsorGuanabara, Hosting Coordinator at Windsor Guanabara Hotel
Responded 8 Mar 2020
Dear Guest, We Appreciate your feedback! We look forward to welcoming you at your next trip to Rio de Janeiro and visit our Hotel again, it will be a great pleasure! Best Regards, Bruno Rodrigues
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PRICE RANGE
US$50 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio de JaneiroRio de JaneiroZona Central (Central Region) / Centro
NUMBER OF ROOMS
542
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Frequently Asked Questions about Windsor Guanabara Hotel
Which popular attractions are close to Windsor Guanabara Hotel?
Nearby attractions include Centro Cultural Banco do Brasil - CCBB Rio de Janeiro (0.3 km), Sao Bento Monastery (0.5 km), and Church of Our Lady of the Candelária (0.2 km).
What are some of the property amenities at Windsor Guanabara Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Windsor Guanabara Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Windsor Guanabara Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Windsor Guanabara Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Windsor Guanabara Hotel?
Conveniently located restaurants include L' Atelier du Cuisinier, Verde Vicio, and Demi-Glace Premium Grill.
Are there opportunities to exercise at Windsor Guanabara Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Windsor Guanabara Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Windsor Guanabara Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Windsor Guanabara Hotel?
Many travellers enjoy visiting Fortaleza de Santa Cruz da Barra (6.4 km), São Luis Fortress (7.7 km), and Parque Lage (7.5 km).
Does Windsor Guanabara Hotel have any great views?
Yes, guests often enjoy the city view available here.