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Hotel Cristal Palace

195 reviews
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Traveller (34)
Room & Suite (8)
Pool & Beach (4)
Overview
  • Excellent7%
  • Very good23%
  • Average29%
  • Poor15%
  • Terrible26%
15 Aug 2016
“Rude rude rude”
13 Aug 2016
“Forget it”
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Room Service
Fitness centre
Free Parking
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 44 reviews
Reviewed 15 August 2016 via mobile

This was probably the third or fourth place we stayed in Rio and was honestly worse than the 11 person to a room hostel where we previously had stayed. The staff was incredibly rude and failed to address the issue of our non-functioning toilet. They...More

Thank Jade G
Response from BOBLAZIO2014, Gerente at Hotel Cristal PalaceResponded 25 August 2016

Thanks for your commentary We Are very afraid for The happening ,we have try to make our better but is not Good for You Sorry we have controlled everyday our structure And our rooms everything is controlled but is not enough for your stay We...More

Reviewed 13 August 2016 via mobile

The best part of this place are the Burger Restaurant and the bar across the street. Unfortunately this alone makes the place uninhabitable because of the noise until 4 am. Apart from that: extremely unfriendly service, everything has an old and almost derelict air to...More

Thank Sullukul
Response from BOBLAZIO2014, Gerente at Hotel Cristal PalaceResponded 14 August 2016

Good morning We Are very afraid with You stay with us Our equipe try to make The Best but our Best is not Good for You Our manutention Was at your disposition everyday Quickly Sorry for The happening with The Electronic Door Lock we have...More

Reviewed 4 May 2016

This hotel does not make any good to Rio or to Brazilian hospitality, by the opposite. Starting from the rules, the room card-key is required to stay at the hotel and there is only one card per room regardless the fact there are more than...More

Thank Mamelia2013
Response from BOBLAZIO2014, Gerente at Hotel Cristal PalaceResponded 19 May 2016

Sorry for The happening Our decoration You can see in our site And if You don't Like You can see before to make reservation About The Key we can take The Key with You only The reception Advise You to leave The Key in hotel...More

Reviewed 22 August 2015

I traveled to Rio at least 100 times on business, and this hotel was the worst I've ever been to. Staff were rude and the place is old, dirty and stinky. This time I tried this place for the location, but I discovered that at...More

2  Thank Mark J C
Reviewed 15 June 2015 via mobile

Avoid it like a plague. Old, dirty, unsafe. That's the words to describe it. The location is good, but that's the only good thing about this place. Also the staff isn't honest, they try to overcharge you especially if you are a foreign. Honestly advise:...More

3  Thank Carine P
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About
Amenities
Top amenities
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$78 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in Rio de Janeiro
Details
Price range
US$78 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in Rio de Janeiro
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Traveller (34)
Room & Suite (8)
Pool & Beach (4)
Dining (1)
Nearby
Copacabana
The rowdy Copacabana is one of the most traditional
and old areas from Rio de Janeiro. This neighbourhood
is a blend of Brazilian soul - crowded, rowdy and
traditional. This neighbourhood has a bit of
everything: bars with music, pubs, street fairs,
chaotic streets, and many shops. All these things and
more live side-by-side. There are options for all
price points and tastes. However, the most powerful
...More
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Room Tips
"One of the city's best burger joints, Reserva TT Burger is right across the street; their guava ketchup..."
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"Not sure there are "Good" rooms."
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"Don't think it's possible."
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"Don't get a superior room. They have a long and ridiculously wide hallway (that is what you are paying..."
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