My wife and I stayed for 3 nights in the Hotel Willisau in a room with a balcony (which I would highly recommend). The staff are all very friendly and helpful. The rooms are clean and comfortable with all expected facilities, including very good shower, silent air conditioning, minibar, comfortable bed. There is an indoor heated pool and games rooms with billiards (pool), table tennis and table football. The views from the rooms are fantastic, overlooking the city with mountains beyond. The location is ideal, on a very quiet road but a short walk to shops, restaurants and the weekend market.
This hotel had the most amazing and friendly staff. They all spoke English and were always smiling and very helpful. Their breakfast was amazing as i gained 5 lbs in 6 days. That shoukd tell you how good it is. The wifi was strong and rooms were very clean. It is also located very close to all the attractions in the area. Beautiful views as well. I would recommend for other English speaking tourists to stay here.
Great location, near the main city’s attractions. The heated pool was small but great and the breakfast was very good. All the staff was really polite. We’ll be coming back soon. Plus: the bunnies were the cutest.
Special place to rest. Located near os handcrafts street market (Feirinha do Alto) and Santo Antônio church. Ofer a lot os type of roons, but you need take care about excessive stairs between floors, swimming pool and restaurant. Excellent breakfast. No transfer available to bus station. Wonderfull view of the city and mountains.
Located close to the busiest part of town. The staff is very friendly and helpfull. The room was clean and spacious with a balcony. There is no restaurant but room service is available. Nice breakfast. Parking space available. Internet worked ok. Will stay there again.
Expensive for what is offered. The rooms are not cozy at all. We paid more to have a room with hot-tub, but we couldn’t really use it, because it took about 2 hours to fill up. Not to mention that the water was just lukewarm and we couldn’t use any other faucet or shower while the tub was being filled. Their pool is very small and doesn’t look very clean. My interaction with the hotel owner was very unpleasant and their staff tried to take down my review twice. I really hope TripAdvisor owns its commitment to free speech this time and privacy.
Very charming, well located. Close to best places. Cheff walace runs the kitchen as a "peace of art". Best breakfast ever!!! The staff takes care of you no matter what you need. Looking forward to stay at Willisau again.
It was around 15C and the wind howling the night we stayed. Our room had no heat and was frigid. The front desk said all they could offer was a blanket. Otherwise, the hotel is ok but kind of run down. The pool is a joke. Service was friendly. Breakfast was fine. Location is pretty good. Parking is good. Price is excellent.
Great hotel, with amazing rooms, cozy staff and fantastic breakfast. The pool was just fantastic, giving the possibility of having a great time there, enjoying and relaxing in its warm water. it was also located in a central part of the city, very close to a variety of excellent restaurants and tourist attractions. Great choice!
We brought our two sons (9 and 5) for a couple of nights out of the madness of Rio. It was perfect. We booked a quadruple room (the hotel contacted me before to ask whether to include two doubles or a double and two singles). The room was fine and the beds excellent. Hotel is really well located, close to restaurants, the entrance to the national park and the Brazilian football team's training base. Service is really good too. Helpful and friendly. Small garden at the front has rabbits for the children to play with. We'll come back.