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Master Premium Cosmopolitan

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Master Premium Cosmopolitan
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419 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Toronto, Canada
Reviewed 27 September 2016

Arriving late with a group of 10 people, ask the front desk to use their phone to call a pizza delivery. Thei answer was that the phones are blocked to make calls!!!! In a not polite way...call from your room (so that they can charge whatever it is they charge). Hotels are supose to pumper you, to be nice and...

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Helpful?
Thank Ed S
Atd-Online-Hotel, Gerente de recepção at Master Premium Cosmopolitan, responded to this review

Dear guest, First of all, we would like to say thank you for all your coments. We know you have been at MP Cosmopolitan a few times and because of that your opinion is deathly impoprtant for us. We are always improving our structure and service to satisfy our guests and we can ensure you that all your coments will...

Reviewed 7 September 2016

I wanted to book an alternative to an Ibis, a similar-priced and what seemed like similar quality from the photos. In some ways, service was better than my experiences with Ibis hotels (valet parking was very nice). However, details like the breakfast buffet which was very simple and the room details (low quality mattress, towels that were beyond their useful...

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Helpful?
Thank brbell01
Atd-Online-Hotel, Gerente de recepção at Master Premium Cosmopolitan, responded to this review

Dear guest, First of all, we would like to say thank you for all your coments. It was a pleasure for us to receive you at MP Cosmopolitan. We are always improving our structure to satisfy our guests and we can ensure you that all your coments will be analised by the responsible sections to achieve our goals and offer...

Reviewed 2 September 2016

Hotel is located in a nice neighborhood. There are several restaurants near by, also close to a shopping mall. Room service is expensive and the food is average. Mini bar is also expensive. Breakfast is good, but it's always the same, no variations. If you staying long periods like I stay that is not good. Room is good, bed is...

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Helpful?
Thank Tales R
Atd-Online-Hotel, Gerente de recepção at Master Premium Cosmopolitan, responded to this review

Dear guest, First of all, we would like to say thank you for all your coments. We know you have been at MP Cosmopolitan for so long and because of that your opinion is very impoprtant for us. We are always improving our structure to satisfy our guests and we can ensure you that all your coments will be analised...

Florianopolis, Brazil
Reviewed 12 May 2016

Despite I have been given the furthest room of the floor (quite a long walk from the lift), it was very clean, big enought, good view to the Guaíba. The staff was always very polite. Only one thing to regard, I informed them about a button of the lifgt which wasn't working, and after three days it still hadn't been...

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Helpful?
Thank Martina M
Atd-Online-Hotel, Gerente de recepção at Master Premium Cosmopolitan, responded to this review

Dear guest, we take this opportunity to thank you for choosing Master Premium Cosmopolitan as your destiny. We are very happy with all your positive comments. We would like to inform that addressed critical issues will be investigated and we will take all reasonable measures to failures like these do not happen again. We hope to host you again soon.

Virginia
Reviewed 26 April 2016

Well this place hasn’t changed any since last year when I was here, except the AC’s are in worse shape than before. The internet is terrible, you can't even get an email out much less trying to do any streaming. The maids continue to cackle bright and early in the morning directly in front of your rooms with your “Do...

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Helpful?
Thank Maria P
Atd-Online-Hotel, Gerente de recepção at Master Premium Cosmopolitan, responded to this review

Dear guest, we would like to say we feel sorry on knowing you did not have a great time at our hotel. Thank you for all your comments. It will be analysed and we will give the proper attention to make sure it will not happen with any other guests. Best regards and we hope to host you again soon.

Brisbane, Australia
Reviewed 24 September 2015

This hotel is located in a pleasant neighbourhood with parks and although there is a bus stop opposite, it is not too far to walk to the city centre. There are bars and coffee shops close by, including popular lunch buffets. A shopping mall is located a couple of blocks up the road. I stayed here in late August 2015...

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Thank Brian B
Orange, California
Reviewed 7 April 2015

The hotel is in a good location with plenty around it, and a mall within walking distance. There are two grocery stores and plenty of restaurants near by. The hotel was very clean and new, the rooms are a bit on the small side, especially once you put two people and their luggage in. Breakfast was very nice, nice variety...

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Thank travel_work_love
Atendimento_Hospede, Comunicação at Master Premium Cosmopolitan, responded to this review

Thank you for your nice review . Check back often !

Sao Paulo, SP
Reviewed 29 October 2014

I enjoyed my stay at this hotel. Service was good, front desk agents were very helpful. The room was great, very new, modern and clean. The location was just perfect: walking distance from the famous street Padre Chagas, where you can find several dining options!

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Thank mleme
Atendimento_Hospede, Comunicação at Master Premium Cosmopolitan, responded to this review
Google Translation

Obrigada por sua avaliação. Que bom que teve uma boa hospedagem conosco. Volte sempre!

Buenos Aires, Distrito Federal, Argentina
Reviewed 23 August 2014

I arrived at the hotel with a baby of 6 months. They put a crib and a small tub for the baby in the room. The room was nice and clean. The staff helped with everything, including printing the boarding pass for me on the day of the flight. At the restaurant the dishes were big and the waiters very...

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Helpful?
Thank OshratM
Atendimento_Hospede, Comunicação at Master Premium Cosmopolitan, responded to this review

Thank you for your evaluation. We always seek the best care to our guest. We hope to have her with us again soon.

London
Reviewed 9 August 2014

We stayed at this hotel for a week in late July while attending a conference. Overall we were very pleased. The hotel is located in a great, safe neighbourhood in Porto Alegre, with lots of restaurants and shops within walking distance. The staff was always very helpful. The room was clean and modern, basic but quite comfortable. The hotel offers...

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Thank kwshop

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Master Premium Cosmopolitan is the hotel in Rio Grande do Sul with more rooms available, 324 fully equipped accommodations. We have another extra benefit for our guests, the premium location in the heart of Moinhos de Vento neighborhood, one of the most traditional ones in the city. It is the perfect place to conciliate business and leisure. Nearby the guests will find luxury restaurants, trendy bars and coffee shops, besides the best shops in the city. There will be a new shopping center soon in the same hotel complex, where the guests will have available movie theaters, department stores, food square and many other facilities. ... more   less 

Additional Information about Master Premium Cosmopolitan

Address: Rua Felix da Cunha 712, Porto Alegre, State of Rio Grande do Sul 90570-000, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre > Floresta
Price Range: $99 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Master Premium Cosmopolitan 3*
Number of rooms: 324
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Hotel Style:
#6 Business Hotel in Porto Alegre
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Questions & Answers

Here's what travellers have asked, with answers from Master Premium Cosmopolitan staff and other travellers.
3 questions
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Questions? Get answers from Master Premium Cosmopolitan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best room are the ones with window facing the hotel street”
 of 5 bubbles 4talesr, 2 Sep 2016 | Read review
“Ask for a room with view to the Guaíba.”
 of 5 bubbles 797martinam, 12 May 2016 | Read review
“Wait until they are finished w/ construction! We couldn't use the main entrance on our 2nd morning!”
 of 5 bubbles jmurrayolympic, 29 Dec 2013 | Read review
“Ask for room in the tenth floor facing the Guaiba river!”
 of 5 bubbles darwinsail, 1 Nov 2013 | Read review
“recommend upgrade if you need more space.”
 of 5 bubbles CPetri, 18 Oct 2013 | Read review
5 of 5