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Sao Paulo Airport Marriott Hotel

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951 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Reviewed 2 weeks ago via mobile

I needed a room near the airport last weekend, I expected a dismal airport hotel, but was shocked at how nice it was. Great outdoor space, big pool and patio. I only ate in the bar, but the food was decent, and the service was good. I'm booked again to stay there another night that I have a flight out...

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Helpful?
Thank Kevin M
Pedro_Luciano, Guest relation at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Kevin, Thank you for sharing your experience at the Sao Paulo Airport Marriott Hotel through TripAdvisor. We worked hard to make each guest to feel comfortable and at home, and your feedback is extremely important for us. Thank you again for your positive comment and we look forward to servicing you on your next visit to São Paulo. Sincerely...

New Delhi, India
Reviewed 2 weeks ago via mobile

The only thing that justifies the overpriced rooms is the breakfast buffet. The rooms are just average and not the usual Marriott level. The service and on-premise restaurants are not remarkable. The check in and check-out was smooth. There is a free airport shuttle service every half an hour starting from 7 in the morning to 12 in the midnight.

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Helpful?
Thank Akanksha602
Pedro_Luciano, Guest Relations at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. I'm happy to know that you enjoyed our Breakfast buffet. I'll send your comments to appropriate departments, to take note about your thoughts. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your...

Istanbul, Turkey
Reviewed 3 weeks ago

a nice hotel for short sleep, quite convenient and close to the airport however shuttle service is upto midnight thus I ordered a taxi to take my overseas flight which was after midnight . Hotel check in and check out was without a problem

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Helpful?
Thank TUNC2014
Pedro_Luciano, guest realtions at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest Thank you for sharing your experience with us and we hope you had a great time in your stay. Our job is to make you happy and comfortable every time you came to visit our hotel. We truly appreciate your sharing with us so that we may continue to deliver exceptional service in the future. We hope to...

Reviewed 3 weeks ago via mobile

Very nice hotel beautiful room ,good price nice staff, very close to airport, shuttle on time, would stay here again. If your plane is late this is the place to stay. Sao Paulo can be a crazy place, it was nice to see I could get a room on shrt notice.

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Helpful?
Thank barberdick
Pedro_Luciano, Guest Relations at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay in the Sao Paulo Airport Marriott Hotel was enjoyable. We worked hard to make each guest to feel comfortable and at home, and your feedback is extremely important for us. We really hope to host you again in your next...

Mississauga, Canada
Reviewed 4 weeks ago

We stayed at this hotel because our inbound flight was delayed, so we flew out the next day to Rio de Janeiro. The free shuttle made it very convenient. It has a lovely outdoor pool, but it is not heated. The staff were so welcoming and well-trained. Also, the European style breakfast was delicious.

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Helpful?
Thank irenekn
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to rate our hotel. We are delighted that your stay with the Sao Paulo Airport Marriott Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue...

Reviewed 4 weeks ago via mobile

I stayed at the hotel on a layover when I was on my way to Argentina. When I booked the hotel, I wasn't expecting much but booked as it was convenient and had morning flight the next day. The room was average, bathrooms very dated and staff was good. I ordered a sandwich for dinner and again just average. When...

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Helpful?
Thank Mrkeswani
Pedro_Luciano, Guest Relations at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience...

Reviewed 4 weeks ago via mobile

This hotel is on the pricier side when it comes to airport hotels but still a lot less expensive than hotels where we're from in Bay Area so we felt it was worth it. It was our first night in Brazil and we wanted to ensure a good first night's sleep. The room was quiet and the bed was super...

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Helpful?
Thank Tam P
Pedro_Luciano, Guest Relations at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Sao Paulo Airport Marriott Hotel through the tripadvisor. Although satisfactory, we observed that you gave us valuable feedback about your stay. I'll send your message to our appropriate department to take actions about our hot water and the others issues that you mentioned. Thank you again for your comments and...

Kelowna, Canada
Reviewed 4 weeks ago

Good location near the airport. Shuttle bus was a bit confusing, but ended up making it ok. Room was average, but all night long there was a loud bang coming from the water pipes about every hour. Very disturbing. Reported our concern to the front desk in the morning and they were sympathetic and gave us a reasonable credit. Otherwise,...

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Helpful?
Thank Robert C
Pedro_Luciano, Guest Relations at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Robert Thank you for sharing your experience at the Sao Paulo Airport Marriott Hotel through the TripAdvisor. we observed that you gave us valuable feedback about your stay. I'll send your message to our management to take actions about our shuttle service and the others issues that you experienced in our Hotel. I'd like to apologize for this issues....

Singapore
Reviewed 4 weeks ago

The experience at this hotel is rather average on all counts, especially when the price is taken into consideration. It is physically near the airport but the car journey is actually much longer. Shuttle is available but only from certain times. Our early flight meant that we needed to take a taxi. There is an ATM machine in the lobby...

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Helpful?
Thank Singap0reTraveller
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest Thank you for taking the time to share your thoughts with us. We observed that you gave us valuable feedback about your stay. I'll send your message to our management to take note about our shuttle service and the others issues that you experienced in our Hotel. I'd like to apologize for this. Everything we do is aimed...

Prerov, Czech Republic
Reviewed 14 December 2016

This hotel is very inflexible. As per check-in, even though your room is ready early, you will not be allowed to enter before 14:00 (as their interest is to charge you a half-day rate). I experienced an arrogant supervisor who walked away from the discussion with an attitude, however the receptionist (Thiago) was very nice and trying to be helpful....

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Helpful?
Thank Pavel N
Pedro_Luciano, Guest Relations at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Pavel, Thank you for sharing your experience at São Paulo Airport Marriott Hotel. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sao Paulo Airport Marriott Hotel is located just 5 minutes from Sao Paulo (the largest in Latin America) International Airport. The Hotel combines the functionality of an airport hotel with the quality and services of a leading network in hospitality. Free Airport Transfer-hotel-Airport. Both for business and leisure, the Sao Paulo Airport Marriott Hotel meets a privileged way with its 316 sophisticated and comfortable rooms and suites, in addition to the necessary technology for executives traveling on business. 01 children up to 10 year stay for FREE at same room as parents, the hotel does not provide extra beds. Check in from 2 pm Check out until 12 pm ... more   less 

Additional Information about Sao Paulo Airport Marriott Hotel

Address: Av. Ministro Evandro Lins e Silva 10/100, Guarulhos, State of Sao Paulo 07190-017, Brazil
Region: Brazil > State of Sao Paulo > Guarulhos
Price Range: $238 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sao Paulo Airport Marriott Hotel 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Expedia and Travelocity so you can book your Sao Paulo Airport Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Sao Paulo Airport
Marriott Guarulhos
Guarulhos Marriott
Sao Paulo Airport Marriott Hotel Guarulhos
Hotel Style:
#1 Family Hotel in Guarulhos
#1 Business Hotel in Guarulhos
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Questions & Answers

Here's what travellers have asked, with answers from Sao Paulo Airport Marriott Hotel staff and other travellers.
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Questions? Get answers from Sao Paulo Airport Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side rooms are not subject to traffic noise.”
 of 5 bubbles 181RobertC, 22 Dec 2016 | Read review
“Enjoy the breakfast. It was marvellous.”
 of 5 bubbles Anubis61, 8 Dec 2016 | Read review
“Room with even numbers face away from the airport. Still hear traffic, but not annoying.”
 of 5 bubbles 19suzy46, 22 Aug 2016 | Read review
“Good views from all the higher floors.”
 of 5 bubbles D8361YYjasonm, 23 Jun 2016 | Read review
“Do Advance booking as per need of Stay.”
 of 5 bubbles smash_paras, 28 Apr 2016 | Read review
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