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Renaissance Sao Paulo Hotel

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GreenLeadersSilver level
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1,817 Reviews from our TripAdvisor Community

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Showing 695: English reviews
Rye, United Kingdom
Reviewed 2 days ago NEW

Lovely modern business hotel with great staff and just where you need to be in SP. Certainly not cheap but VFM. Club floors have breakfast and cocktails/nibbles included in the rate. I'd certainly stay here again!

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Helpful?
Thank AttackoftheTAs
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for taking your time to use TripAdvisor to share you comments with other travelers. I am very happy to read you enjoyed our facilities, the Club Lounge and our privileged location. Next time your plans bring you to São Paulo visit the Bytes Café. This lovely place located at the SP Floor offers a...

Reviewed 3 days ago NEWvia mobile

I spent a week at the hotel and I was pleasantly surprised by quality of the Fitness center and the caliber of the Fitness instructors. Jessica, Diego and Mariana at the Fitness center are exceptional at their jobs and I am glad that our paths crossed. The staff (including Barbara and Ana) at the Concierge Level were also very helpful...

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Helpful?
Thank Sanjay S
RenaissanceSP, Guest Relations Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for using the TripAdvisor to share your Renaissance experience! I am very happy to read you had a good vibe at our Fitness Center and Club Level. I've shared your comments with Jessica, Diego, Mariana, Barbara and Ana and they were thrilled with them and asked me to thank you! Did you have the...

Reviewed 5 days ago NEWvia mobile

One can as always perhaps find minor things to complain about, but they are very few and unimportant indeed. I stayed with a colleauge for four days and we where overwhelmed by the hospitality and genuine kindness of the staff. The hotel itself is clean and cosy, with a huge lobby, and the business lounge on 23 floor added extra...

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Helpful?
Thank Fredrik S
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for sharing your comments on TripAdvisor! I am very happy to read you had a true Renaissance experience and that our ambassadors and facilities were important to your impressions about the hotel. Speaking of the lobby, next time in São Paulo check our Evenings @ Renaissance schedule. Our guests can discover local recipes of...

Reviewed 1 week ago via mobile

The hotel is good situated at a central location. It is clean, the staff is friendly and the atmosphere is like expected in an international business hotel. But for the price asked, there you should get free internet connection without doubt! Even in most of the cheap restaurants of the town it is for free....

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Helpful?
Thank Hans-Martin M
RenaissanceSP, Director of Rooms at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for sharing your comments regarding your recent stay. I am glad to read you enjoyed our environment and the service provided by our Ambassadors. Have you joined our Marriott Rewards Program? This worldwide and massive loyalty program offers everything our guests need, such as Free Upgrades as Elite Members, points that you can convert...

Reviewed 1 week ago

great place to hold the ball. Spacious room, good food and helpful staff. Very busy part of town. Large lobby and bar area. Did not stay in rooms so cant not comment, but Im sure they were very nice. Easy access. Taxi knew right where to go.

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Helpful?
Thank Mike P
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you so much for sharing on TripAdvisor your comments! I am very glad to read you enjoyed our events' facilities, location and the service offered by our ambassadors. Next time in São Paulo, make sure to reserve a room with access to the VIP floor, the Club Lounge. With a breath-taking view from the city, guests can...

Zurich, Switzerland
Reviewed 1 week ago via mobile

Very nice business hotel. Staff is attentive and friendly and the lobby is a great place to have a coffee or meet up with your colleagues. Rooms are ok but with carpet. Gym is excellent. Location is also good for business visits.

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Helpful?
Thank R S
RenaissanceSP, Director of Rooms at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for sharing your experience with our future travelers! I am glad you enjoyed your stay with us! Our staff is proud to provide excellent service to our guests, and it is great to hear we have met your expectations. When your plans bring you back, take a look at the upcoming “RLife Live” events,...

King Of Prussia, Pennsylvania
Reviewed 2 weeks ago

The room was slightly small but on top floor so had a good view. The service of the staff is good and the Concierge lounge is very good. You get great breakfast with a array of fruits. Overall great stay.Also compared to Grand Hyatt you can walk around this Hotel (which was difficult at Grand Hyatt).

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Helpful?
Thank Bhavesh S
RenaissanceSP, Guest Relations Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for sharing your experience with future travelers! I am glad you enjoyed the Club Level Lounge, on the 23rd floor. Here you can get the perfect combination of great food, friendly service and a remarkable view! Indeed, our location is also an asset to our guests, since we are only a short walk away from Paulista...

Reviewed 3 weeks ago via mobile

Stayed there in an executive room, rooms are small, you hear what is happening in the other rooms as if you were there, once I was there at 12 am couldn't sleep because of a love incident at the other room:( . Staff at the reception and the club lounge are un friendly and snobbish. Prices are too expensive comparable...

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Helpful?
Thank Abdelrahman A
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for reviewing your recent stay at the Renaissance São Paulo Hotel. I am happy to learn you’ve enjoyed the hotel’s location. Being at the heart of Sao Paulo is a great opportunity to really discover the city. It appears we failed to meet your expectations during your visit, and for that I am truly sorry. I...

Stockholm, Sweden
Reviewed 3 weeks ago

Great hotel, everything went smooth at check in and the room was very nice with a fantastic view over the city. I had lounge access which was nice, cocktails served before dinner and some light food as well. Great hotel bar at the entrance which was very lively that Thursday night, perfect for the lone traveller like me. I had...

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Thank fortee
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for sharing your experience on Trip Advisor. I am glad you had such an excellent time at our property! We appreciate your kind comments on our staff and facilities, such as the Club Lounge and Lobby Bar. Thank you for mentioning our R Life Live events! From local craft beer tasting to live music, the Living...

Reviewed 3 weeks ago

I was there for a convention, and the hotel has it all... restaurants, bar, ballrooms. The rooms are in a very good shape as well as the rest of the facilities. The only thing I didn't like was that the elevators took forever to service. As I mentioned, I was there on a convention so you can imagine the endless...

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Helpful?
Thank pacodelacruzg
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, We appreciate such a great review! I am happy you’ve enjoyed every aspect of your stay, such as the lobby bar, restaurants and your room. Thank you as well for sharing your experience. I have brought your comments to our team in order to address the issue you’ve mentioned. We are in continuous search for guest satisfaction and...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Renaissance Sao Paulo Hotel

Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $210 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance
Hotel Style:
#1 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sao Paulo Hotel staff and other travellers.
14 questions
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Questions? Get answers from Renaissance Sao Paulo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any high floors would be good”
 of 5 bubbles 773bhaveshs, 20 Nov 2016 | Read review
“High floors offer a beautiful view of the city”
 of 5 bubbles 967AF, 13 Nov 2016 | Read review
“Request a room that has warm water”
 of 5 bubbles w0xa, 18 Oct 2016 | Read review
“the corner rooms are particularly nice, with great views”
 of 5 bubbles Traveler1056, 17 Oct 2016 | Read review
“A high floor provides a great view of the city and keeps you away from the outside noise which can get loud at night.”
 of 5 bubbles Joyluvspas, 1 Oct 2016 | Read review
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