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Renaissance Sao Paulo Hotel

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1,852 Reviews from our TripAdvisor Community

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Showing 706: English reviews
Bogota, Colombia
Reviewed 1 June 2015 via mobile

I was in Sao Paulo for the first time and stayed at this hotel. Location is great! It is walking-distance to many good restaurants and to the Paulista Av. The staff is great too! Mila, the concierge, gave me great restaurants suggestions and was super kind! Special thanks to her. Also, if you ask for a wake-up call they will...

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Thank TataLON
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Stephanie, Thank you for taking the time to share your experience while staying at the Renaissance Sao Paulo Hotel. “The Jardins” is a trendy neighborhood located at the heart of São Paulo and the perfect spot to make local discoveries, I am really happy to hear that Milla was able to help you with that. When your plans bring...

Paris, France
Reviewed 31 May 2015

Nice rooms, good location, good food, excellent service, a pleasure in the hectic city. I was there on business and we felt warmly welcomed . If you are into steam rooms, they have a great one. Room was quiet and internet worked.

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Thank Brasscupcake
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion with other travelers on trip advisor! It’s great to know you were able to experience the Renaissance São Paulo during a business trip! When you return on a weekend, book your Sunday morning to enjoy the city. Start with a light breakfast; ride a bike to old downtown and when you return,...

Orlando, Florida
Reviewed 27 May 2015

From the greeting when we first arrived, to the view from the 23rd floor. The steam room helps relax at end of day. The bed is so comfortable you quickly float to sleep. Easy walking to restaurants, the taxis are right at the hotel's call at the front. Safety a concern, not here even a cambio in the hotel.

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Helpful?
Thank sellingbabe
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience. The hotel’s location really allows you to access all the best areas of São Paulo! Did you happen to meet one of our Navigator Concierge? They...

Hyderabad, India
Reviewed 25 May 2015 via mobile

Located on the highest point just off the Paulista Avenue the Renascence is great value for money. Upgrades for a fee allows you access to the Executive Lounge on the 23rd floor. Here you can relax with a drink or eat a bite and also catch breakfast from 6.30 to 11.00 AM. The area is surrounded by great restaurants and...

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Helpful?
Thank Jaytee62
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear Hyderabad guest, Thank you for sharing your experience with other travelers. I am happy to know you enjoyed our Club Lounge. It’s a perfect place to work and relax during your day. Andrea is a truly asset to the Hotel team. She is thrilled after reading your comments. For your next visit, make sure you try our Living Lounge...

New York
Reviewed 25 May 2015

I stayed for 4 nights at another hotel and was not happy then stayed at the Renaissance. Great room, large bathroom with tub and super concierge club on 23rd floor. Great bar downstairs and live music when I was there.. Awesome neighborhood and fast wifi. Receptionist that greeted me was super polite.

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Thank ScopeDRK
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear New York guest, It is great to receive your warm comments regarding the Renaissance São Paulo Hotel. It makes me happy to learn that you enjoyed our facilities and also the service provided by our staff. Whenever you return, save some time and try Terraço Jardins Restaurant. They have seasonal menus specially prepared by our restaurant chef with indigenous...

Belen de Escobar, Argentina
Reviewed 20 May 2015

This is an almost 5 star like hotel, at the price of a 3 or 4 stars (at least by May 2015). Would really recommend this hotel to anyone visiting Sao Paulo. It's located in the Jardins district, and walking distance to many cool places in Jardins.

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Thank diegogalindez
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear Diego, Thank your for sharing your experience with other travelers. I am pleased to know that our team and facilities were able to fulfill your needs during your stay at the Renaissance São Paulo Hotel. Next time you are here, save a moment to try the Bytes Café. They have a salad buffet during the day and options of...

Orlando, Flórida
Reviewed 20 May 2015

Besides been in Sao Paulo Brasil, it is working with excellence, competence efficiency and an amazing customer service, you feel like you are a king importante one, all details and services are great, from the parking and from door to the lounges. It is Amazing for real.

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Thank celferitaly
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear Orlando Guest, Thank you for your review of your recent stay. Our ambassador team work daily to make our guests feel like kings and I am happy to know we achieved our purpose. Next time you return to Sao Paulo, book our special package “SPA for Two” that includes breakfast at Terraço Jardins restaurant, access to the SPA Lounge...

A TripAdvisor Member
1 review
Reviewed 18 May 2015 via mobile

The hotel and staff really are fantastic across the board. the neighborhood is very nice & fairly convenient. The food, live music & the bar/wait staff work together 4 a great atmosphere. Igor & Arturo are gems + Caio, Tracy & Fabiana, buenos!

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Thank A TripAdvisor Member
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with other travelers. I can assure you that Igor, Arturo, Caio, Tracy and Fabiana are bragging around after your compliments. It’s very important to all of us being recognized by our guests. Next time you came to visit, make sure to stop by our Navigators’ desk. They are micro local experts and...

London, United Kingdom
Reviewed 16 May 2015

From the moment of arrival, I was welcomed by warm, friendly and helpful staff. The people are very caring. The hotel is perfectly located in a beautiful neighbourhood which is safe and nearby restaurants and residential. The concierge offered me excellent suggestions for what to do with the limited time I had available and my walking tour was the perfect...

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3Thank Travelotely
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear London Guest, After reading your words the only thing I can say is thank you. Our whole team is very happy and proud of your compliments. The Renaissance Ambassadors are a source of pride for us and your feedback keep them on the go to achieve guest satisfaction. Remember to check the RLife Live Calendar when planning your next...

Houston, Texas
Reviewed 16 May 2015

I stayed here for a week while on a business trip. My room was very comfortable and clean with plenty of electrical outlets and decent lighting. The bathroom was large with both a soaker tub and a walk-in shower. The concierge floor provides a nice breakfast for Marriott rewards members with the standard assortment of pastries, fruit, meats, breads, etc,...

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1Thank JH1027
RenaissanceSP, Gerente geral at Renaissance Sao Paulo Hotel, responded to this review

Dear Houston Guest, I’m pleased you shared your experience with other travelers. Thank you for that. Our beverage & food and our housekeeping teams are all proud after reading your kind words. They wanted me to thank you. Next time your plans bring you to São Paulo, be sure to save sometime and try the “Renaissance Signature Massage” at The...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At the Renaissance Sao Paulo Hotel, we're committed to delivering you with the luxury experience of a lifetime. Our 5-star hotel is situated in downtown Sao Paulo, Brazil, within walking distance of top-quality shopping, dining, entertainment and cultural attractions. Stretch out and relax in your spacious, gracefully designed hotel room or suite; every room boasts a flat-screen TV, luxury bedding, high-speed Wi-Fi access, an ergonomic workspace, a mini-bar and much more. Stay in shape at our fully equipped fitness center, take a refreshing swim in our heated outdoor pool or satisfy your palate with innovative cuisine at one of our on-site restaurants. In addition, no stay at our hotel would be complete without a visit to our renowned signature spa. If you're looking to host a meeting or wedding here in Brazil, you can take advantage of more than 20,000 square feet of modern, flexible venue space and a certified planning team. It's all waiting for you at the 5-star Renaissance Sao Paulo Hotel. ... more   less 

Additional Information about Renaissance Sao Paulo Hotel

Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $240 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#4 Spa Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sao Paulo Hotel staff and other travellers.
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Questions? Get answers from Renaissance Sao Paulo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Marriott rewards program to qualify for an upgrade if available.”
 of 5 bubbles Guerrero303, 11 Jan 2017 | Read review
“the higher the floor the better, try to get access to the club for breakfast and happy hours, etc.”
 of 5 bubbles EK10000, 10 Dec 2016 | Read review
“Any high floors would be good”
 of 5 bubbles 773bhaveshs, 20 Nov 2016 | Read review
“High floors offer a beautiful view of the city”
 of 5 bubbles 967AF, 13 Nov 2016 | Read review
“Request a room that has warm water”
 of 5 bubbles w0xa, 18 Oct 2016 | Read review
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