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Renaissance Sao Paulo Hotel

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1,813 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Sao Paulo Hotel
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Showing 692: English reviews
Scunthorpe
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 April 2015 via mobile

It should be a great hotel, Renaissance is usually a great chain. This one lets the side down a little. The lifts/elevators are a nightmare, so slow to arrive, on Saturday night there were 3 out of 5 working, over 10 minutes was not an unusual wait. Breakfast is a bit uninspiring too, not bad just below par.

Helpful?
Thank Stigroadie
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Stigroadie, Thank you telling us about your stay. At the Renaissance São Paulo Hotel we take all feedback seriously, and I sincerely regret that we did not meet your expectations. I shared your comments with our management team to keep improving our service. Next time your plans bring you to São Paulo, be sure to save sometime and try... More 

Los Altos Hills, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2015

I have stayed many times over the past five years at this hotel, and while it's very large, my Marriott Gold status always gets me lounge access and very personal treatment. I very much appreciate that I'm almost always upgraded and that the lounge staff remembers my name and previous stays. The rooms are airy, the design is elegant and... More 

Helpful?
Thank George B
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear George B, Thank you for sharing your recent experience at the Renaissance São Paulo Hotel. Thank you as well for you loyalty, make us very proud to receive such a nice review from a Gold Member. It makes me happy to know that you were able to enjoy the Executive Lounge during your stay and experience the special service... More 

County Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 April 2015

Having stayed in this hotel for a week while in Sao Paulo I must say the staff we some of the best I have experienced. They really made the stay incredibly comfortable. On top of this the hotel was of a very high standard with the rooms comfortable and well maintained.

Helpful?
Thank Michael F
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Michael F, I was a pleasure to read your review! The Renaissance Ambassadors are a source of pride for us and your feedback keep them on the go to achieve guest satisfaction. Next time your plans bring you to São Paulo, be sure to save sometime and try the “Renaissance Signature Massage” at The Spa at Renaissance. It is... More 

Orange, California
Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 April 2015 via mobile

Second time here and it keeps getting better! Phenomenal staff, very friendly, very helpful! Beautiful rooms, especially if you're on a high enough floor for the view. They are nicely appointed and comfortable. A wonderful international breakfast buffet. But, the sushi bar in the lobby, yes in the lobby is a MUST try! One of the best I've been to... More 

Helpful?
Thank TooRed51
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear TooRed51, It is a pleasure to read a review like yours and know that you chose to share it on tripadvisor! I shared your comments with our Sushi Chef and I must tell you he was speechless! Whenever your plans bring you back, take a look at the RLife Live Calendar. You will be able to enjoy special events... More 

Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 April 2015

Rooms are well laid out and very comfortable. Amenities could be improved although they are adequate. Breakfast buffet in the hotel is excellent and there must be twenty great restaurants within a few blocks. Wifi was included in my room due to being a silver member. Location is excellent, being just one block off the Main Street - Paulista Ave.-... More 

Helpful?
Thank George G
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear George G, Thank you for staying and taking the time to review our hotel! The location of the hotel really allows you to access all the Jardins and Paulista area easily. It is really nice to see you got the chance to do so! Next time your plans bring you to São Paulo, be sure to save sometime and... More 

Espoo, Finland
Level Contributor
204 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 19 April 2015

Friendly staff in the hotel. It is so nice to come back to the same hotel. Andrea arranged everything beforehand so that everything went so smoothly. We really enjoyed our stay once again. For sure we stay in this hotel when we come back to Sao Paulo. Hotel location is really good. Just easy to take a bus or metro... More 

Helpful?
1 Thank Asko M
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear Asko M, Thank you for staying with us again and for sharing your experience at the Renaissance Sao Paulo Hotel with other travelers! Location is really important to our guests, and as you mentioned, being in the heart of Jardins, makes the hotel’s location very good not only for business but also to enjoy Sao Paulo like the “paulistas”... More 

Bristol, United Kingdom
2 reviews
Reviewed 15 April 2015

Business travel can be boring and lonely at times but some people make a difference. I would like to thank Kelly,Tracy, Fabiana, William, Aline, and Douglas for making a difference, they were all friendly, professional and a credit to the hotel......as an actor once said, " I 'ILL BE BACK!"

Helpful?
Thank John222014
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear John, Thank you for the review on your recent stay. I personally shared your review with our Living Lounge Bar & Sushi team and they were very happy to hear it! Remember to check the RLife Live Calendar when planning your next visit. You will be able to enjoy the service you already know and also some special drinks... More 

Gurgaon, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 April 2015

This hotel is absolutely awesome. I stayed here for 12 days which is a very long time. The staff are very helpful, the rooms fresh and clean. The breakfast buffet is simply fantastic with everything you can think of. Do ask for the Acai berry juice/smoothie, its incredible. The ambience overall is very relaxing, the Lounge and reception area are... More 

Helpful?
Thank SujathaMurthy2015
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear SujathaMurthy2015, Thank you for sharing your experience with other guests on trip advisor! Learning that you were able to enjoy the full Renaissance experience is amazing! On your next trip to Sao Paulo, you MUST try “The SPA at Renaissance”. They offer a great diversity of treatments, including an intriguing local massage, with passion fruit and heated towels that... More 

New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 April 2015 via mobile

Wonderful stay. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints! There is nothing they could have done better. But being a city hotel, the pool is kind of small. Definitely a winner!

Helpful?
Thank RituTek
RenaissanceSP, Gerente at Renaissance Sao Paulo Hotel, responded to this review

Dear RituTek, We appreciate your kind words about your stay at the Renaissance São Paulo Hotel. Thank you for your great comments on our staff, gym and breakfast. Location is really important to our guests, and as you mentioned, being a block from Paulista Avenue, makes the hotel’s location very good not only for business but also to enjoy Sao... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2015 via mobile

Traveling for business it is not easy sometimes, but some people can make the diference. Tracy, Fabiana and Kelly are like these people. They can help to make the stay very special at Renaissance in Sao Paulo, Brazil. Best service I ever had!!!! Go there, stop at the bar and enjoy!!!!

Helpful?
2 Thank mcsmauro
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear Guest, Thank you for staying and taking the time to review our hotel. I’m glad you enjoyed the service at the Living Lounge Bar & Sushi! Also, Tracy, Fabiana and Kelly were really happy to hear your comments. Did you have the chance to experience the discovery hour? From Monday to Thursday you will be able to discover a... More 

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Renaissance Sao Paulo Hotel

Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $214 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Spa Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sao Paulo Hotel staff and other travellers.
14 questions
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Questions? Get answers from Renaissance Sao Paulo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any high floors would be good”
 of 5 bubbles 773bhaveshs, 20 Nov 2016 | Read review
“High floors offer a beautiful view of the city”
 of 5 bubbles 967AF, 13 Nov 2016 | Read review
“Request a room that has warm water”
 of 5 bubbles w0xa, 18 Oct 2016 | Read review
“the corner rooms are particularly nice, with great views”
 of 5 bubbles Traveler1056, 17 Oct 2016 | Read review
“A high floor provides a great view of the city and keeps you away from the outside noise which can get loud at night.”
 of 5 bubbles Joyluvspas, 1 Oct 2016 | Read review
5 of 5
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