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Grand Hyatt Sao Paulo

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Traveller (981)
Room & Suite (521)
Dining (102)
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Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(85 reviews)
“the club lounge”(25 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Grand Hyatt Sao Paulo
Special Price: 10% off room rate
Hotel deals
Offers from Grand Hyatt Sao Paulo
Special Price: 10% off room rate
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,684)
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964 results
Traveller rating
634
252
46
26
6
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634
252
46
26
6
Show reviews that mention
All reviewsgreat hoteljapanese restaurantthe club loungebusiness triproom servicemarket placeoutdoor poolgreat businessbusiness districtrooms are spaciouschecking ingreat optionenjoyed my stayan upgradefitness centertrafficeau
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1 - 5 of 964 reviews
Reviewed 1 week ago via mobile

This is my 4th stay in the Grand Hyatt Sao Paulo in the last year and a half, and my second review of the hotel. I like a lot of things about this hotel, but what I like most is the friendly and helpful attitude...More

Thank Bobbysgirls1
Response from Hyatt_SP_Management, General Manager at Grand Hyatt Sao PauloResponded 6 days ago

Hi Bobby, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again to another experience, Yann

Hotel's Favourite
Reviewed 15 November 2017 via mobile

My fiancé and I stayed over the long weekend holiday and it was an amazing experience! Our room had a beautiful view to the bridge! The staff were very attentive to details. They've changed our towels everyday! The swimming pool is great! The service was...More

1  Thank ppin0
Response from Hyatt_SP_Management, General Manager at Grand Hyatt Sao PauloResponded 17 November 2017

Hi Guest, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again, Yann

Reviewed 1 week ago

Grand Hyatts around the world are generally excellent hotels. This one, however, doesn't measure up. While the lobby is impressive and the staff friendly and helpful, the rooms are cheaply furnished and rather overpriced (as is the lunch buffet). The hotel is also not particularly...More

Review collected in partnership with Hyatt Hotels
Thank Harry10021
Response from Hyatt_SP_Management, Manager at Grand Hyatt Sao PauloResponded 6 days ago

Dear Harry, I am sorry to read you didn't have a good experience in our Hotel. I must confess that I felt surprised by your comments - to say the least. This is not the perception other guests (in general) have of our hotel on...More

Reviewed 1 week ago via mobile

Hotel has nice physical building but they can't seem to get hot water to the high floors. Restaurants have menus but many of the items are unavailable which you only find out when you try to order them.

Thank Fred F
Response from Hyatt_SP_Management, General Manager at Grand Hyatt Sao PauloResponded 6 days ago

Dear Fred, we appreciate the generally positive feedback on your stay, however have noted your concern about the restaurants. I´ll check what happened. We value your feedback and hope to welcome you back again in the near future. Kind regards, Yann

Reviewed 1 week ago

I spent one day at Sao Paulo, coming back to Grand Hyatt Morumbi after two years. A very nice hotel, good quality of service, comfortable room, not crowded this time. Breakfast quality and variety positive even if in other hotels around the world I found...More

Thank roberto C
Response from Hyatt_SP_Management, General Manager at Grand Hyatt Sao PauloResponded 6 days ago

Hi Roberto, I´m glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience. Hope to see you again, Yann

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$143 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (981)
Room & Suite (521)
Dining (102)
Pool & Beach (61)
Amenities (37)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Magda M
29 March 2018|
AnswerShow all 7 answers
Response from Peter B | Reviewed this property |
I am sure they do or can. But like Discodave said, get a licensed taxi at the airport. If you want a pickup at GRU and avoid queuing after a long flight, I recommend Sao Paulo airport transfers (google it for website... More
2
Votes
Google Translation
Alina K
17 February 2018|
AnswerShow all 3 answers
Response from Luiz D | Reviewed this property |
I did not, but I assume they might have it
1
Vote
Google Translation
Andy09H58
20 March 2017|
Answer
Response from ygillet | Property representative |
Dear Andy, Thanks for your post on tripadvisor and your interest in Grand Hyatt Sao Paulo. Renata Altobello is the Director of Sales and Marketing. You can contact her on renata.altobello (@) Hyatt (.) com. Best... More
1
Vote
Room Tips
"Bridge Views are great."
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"The corner suites are amazing!"
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"ask the bridge view."
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"Odd numbered rooms face the bridge which is nicer view in my mind"
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