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Grand Hyatt Sao Paulo

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2,546 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Sao Paulo
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Showing 777: English reviews
1 review
Reviewed 9 March 2015

The best hotel in San Paolo. Excellent service, excellent rooms above all the bathrooms with great shower. Hyatt San Paolo is well located to the City centre and to the esibition centre. The restaurants are fantastic as well . All the people are always available to help you in case of needs

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Leonardo D
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Leonardo, Thank you for your kind review. I was pleased to read that your last experience was excellent, that our service, location and restaurants were to your liking and that you would recommend us to other TripAdvisor travelers. Please allow me to suggest that on your next visit you experience our Club Room category, which offer special services such... More 

Fort Lauderdale, FL
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 March 2015

The hotel was selected by my business client. Because of delayed arrival after overnight flight, I tossed everything in my suitcase about the room as I freshened up for critical 6 hour presentation. When I returned to room, the housekeeper had hung or folded my clothes, arranged my toiletries, and turned down my bed. Amazing! Other staff were equally responsive... More 

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank traveldean
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing with us and other TripAdvisor travelers. I was very pleased to read that our caring staff was able to make a difference and provide you comfort and care during your last stay at the hotel. Our team and I hope to welcome you back very soon. Michael Stephens, General Manager More 

Orlando, Florida
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 March 2015

When I visit Sao Paulo, this is my hotel of choice. It's clean, classy and conservative. The hotel staff is very friendly. The guest rooms are wonderful. I haven't done much else on this property other than using the fitness center and the outside pool/bar.

Helpful?
Thank Cwarticki
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your review. I was happy to read that our accommodations, leisure area and service were to your liking and memorable to your stay. Throughout the month, the hotel hosts many events such as a Wine Club, special dinners, festivals and other happenings that our concierge would be delighted to inform you about on your next... More 

Santos, SP
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 March 2015

Excellent hotel for business especially if you are attending a conference at the hotel. The traffic around is huge and you can take hours if you are in other hotel. There are very nice restaurants and bars near the hotel and a very nice shopping mall.

Helpful?
Thank Alerosete
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us. I was very pleased to read that you recommended our hotel for business and event travelers. As you mentioned the hotel is located in a great area with restaurants and shops near by, and I am glad you enjoyed the whole experience. We hope to welcome you back very soon.... More 

Miami, United States
1 review
Reviewed 1 March 2015

This is a very nice hotel with a nice layout and comfortable for a business trip. There are a few food options such as a cafe, Japanese and French(international) if you end up eating in. Breakfast is very complete. The location is nice if your work is not downtown. The only drawback is the car pick up and drop off... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Cheryl Jean Ms M
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Cheryl, Thank you for sharing with us and other TripAdvisor travelers your comments regarding your last stay. I was pleased to read that our accommodations, culinary options and location were to your liking and made your stay memorable. Unfortunately, because São Paulo experiences very intense traffic during peak hours, our entrance can be compromised at times. Our concierge team... More 

Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 28 February 2015

Grand Hyatt SP is a very good business hotel. The decoration is modern, with very nice and large rooms that are well equipped. Staff has always been nice. The various restaurants offer good possibilities for lunch and dinner.

Helpful?
Thank Barono74
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your feedback regarding your last stay in our hotel. It was a pleasure to read that you recommend us as a good business hotel in São Paulo. I was also pleased to read that we were able to provide you with excellent service, great accommodation and fine cuisine. I hope to welcome you back very... More 

Los Angeles, California
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 February 2015

our room was nicely furnished and very spacious, with a great view! the bathroom is beautiful and spacious with nice amenities. gorgeous shower stall, but water pressure is inconsistent. executive lounge has a great view too (all rooms on this side has the same view), the staff helpful and the food excellent. unfortunately location is not ideal for tourists. a... More 

Helpful?
Thank wy413
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, It was kind of you to share your impressions with us regarding your most recent stay. I am pleased to hear that our service, rooms and special amenities were to your liking. We are located in an area of the city that is growing very fast, and we are within 5 minutes walking distance from two of the... More 

Marco Island, Florida, United States
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 February 2015

Sao Paulo is a grey city with little charm or historic buildings. This hotel is great although not close to anything. Nice restaurant and large rooms. Traffic is heavy so when you arrive you can immediately relax. Not close to airport

Helpful?
1 Thank Bob W
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Bob, Thank you for sharing your impressions of your last stay. I was pleased to read that our accommodations and restaurants were to your liking. We are located in one of the city´s fastest growing business areas, within five minutes walking distance fromof two of the largest shopping centers in São Paulo and near some important avenues such as... More 

Palo Alto, CA
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 16 February 2015

Although the rooms are large and nicely designed, there were several missteps that indicate this hotel is not ready for 5 stars. First of all, we arrived at 1pm and were told we had to wait until 2pm for our rooms. I had emailed ahead to alert them that we would be arriving early but they did not accommodate us.... More 

Helpful?
1 Thank PA88
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you very much for your recent stay and for taking the time to share your feedback in our online survey and in Trip Advisor. I would like to strength our sincere apologies for the inconveniences you faced and thank you again for your time and honest opinion that we truly value. We hope to see you back... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2015

Spending some warm days in Sao Paulo I had the pleasure of sharing good nights at this hotel. Excellent staff , large rooms and well decorated, good amenities. You can enjoy two pools, indoor and outdoor. The location is good for business travelers interested in the region because its far from the main local avenues with local shops. You can... More 

Helpful?
Thank RobertTSmith
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Robert, Thank you for sharing your impressions with us regarding your most recent stay. I am pleased to hear that our service, rooms and special amenities were to your liking. However, I am sorry to read about the issue you encountered at our gym. We usually offer our guests a small towel, but upon request our Amanary Spa team... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $210 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#4 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
“Corner suite with the bridge view - amazing.”
 of 5 bubbles Marcos_traveller, 22 Oct 2016 | Read review
“Front for a view of the silly bridge.”
 of 5 bubbles premolars208, 21 Oct 2016 | Read review
“The apartments are good, it carries what you need for a good night of sleep after a busy day working.”
 of 5 bubbles 71suzy, 14 Oct 2016 | Read review
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