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Sheraton Sao Paulo WTC Hotel

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#44 of 322 Hotels in Sao Paulo
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Sheraton Sao Paulo WTC Hotel
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1,042 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Rio de Janeiro, RJ
Reviewed 16 September 2014

The hotel is great, specially the design floors. The Concierge Marjory and the waiter at the Design Level - José Roberto - are outstanding. The location is close to Congonhas Airport and the mall beside the hotel is an advantage for guests because you find many options for restaurants, just a few steps from the lobby.

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Helpful?
1Thank casanovaturi
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Casanova, Thank you for your evaluation and comments about your stay at Sheraton São Paulo WTC. We were very pleased to know that the location, the structure and the staff contributed to enjoy your stay. Be sure, with great satisfaction, we will forward your assessment to the hotel employees, mainly to Marjory and José Roberto. Hope to have...

Sydney, Australia
Reviewed 16 September 2014

I recently stayed here because it was the most convenient for a conference at WTC. It is said to be 5 star but certainly not of the standard of other Sheratons I have stayed at around the world. The front desk were friendly and helpful, Fabio in particular was a delight. The bed was very comfortable but the room a...

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Thank valerie s
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We appreciate you taking the time to evaluate and share your comments about your last stay with us, as it is only through constructive feedback that we can monitor our services. Please accept our sincere apologies for the inconveniences with the breakfast and the restaurant services. Let us assure that we are taking some swift measures to avoid...

La Verkin, Utah
Reviewed 11 September 2014

The room was very comfortable and pleasant to stay in. The room and service are truly representative of the Sheraton brand. The hotel is away from the bustle of the São Paulo area, yet still close enough via taxi to get to wherever you want to get to. Hotels in São Paulo are all on the expensive side (compared to...

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Helpful?
Thank alba012014
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, Thank you for choosing Sheraton Sao Paulo WTC as your hotel in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the structure and services contributed to enjoy your stay. We are waiting for you in your next visit to the city. Best regards, Bianca Tavano...

Bayonne, New Jersey
Reviewed 8 September 2014

I decided to stay here despite that my friends were staying at the intercontinental. The hotel is pricey but actually helped in terms of location with some of my visits outside the central part of the city. The staff was very friendly here and although the breakfast was okay, I appreciated having the option of a mall in the hotel...

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Helpful?
Thank Lewis C
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the structure, the service and the staff contributed to enjoy your stay. Nothing makes us happier than knowing that you have had a memorable stay with us! Be sure,...

Itatiba, São Paulo, Brazil
Reviewed 8 September 2014

every thing was perfect...is near to shopping, nightlife, restaurants and you can find this there. the roons are confortable and quieter the people arte work there are polite and prestative so i recomend

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Thank Lucas C
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Lucas, Thank you for choosing Sheraton Sao Paulo WTC as your hotel in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the rooms and the staff contributed to enjoy your stay. We are waiting for you in your next visit to the city. Best regards, Bianca...

Reviewed 6 September 2014 via mobile

If you want to avoid Sao Paulo's crowded Avenida Paulista, Sheraton offers a vey good option for accommodation, close to the center but out of its noise. A little bit overpriced but with big rooms, well-equipped and full of all the facilities required. The breakfast needs some improvement in order to include more healthy options

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Helpful?
Thank Antonis M
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Antonis, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the room structure and the facilities contributed to enjoy your stay. In addition, let us thank for comments about the breakfast and inform you that we...

Reviewed 4 September 2014

Sheraton WTC is a hotel that puts together all that you can expect from a hotel in a city like São Paulo. A good and convenient location, with a comprehensive set of services and amenities (full bathrooms for early arrivals and late departures, a range of transportation options, restaurants etc), passing thru very comfortable rooms, from standard to design options,...

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Helpful?
Thank Leandro d
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Leandro, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the location, the rooms and the staff contributed to enjoy your stay. The integration with the mall provides a good facility to our guests. We hope to have...

Westfield, New Jersey
Reviewed 1 September 2014

The good news is the direct connection to the WTC Convention complex. So, if you have to be there this is a good spot from convenience and safety perspectives. It also is attached to a mall with decent enough food options in lieu of the rather short and uninspired hotel offerings. The rooms are clean but tired. The hotel is...

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Helpful?
Thank Business18
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the structure of the WTC complex and the cleanness contributed to enjoy your stay. In addition, let us thank and inform you that we will treat your comments as...

Sonoma
Reviewed 26 August 2014 via mobile

I stayed at the WTC for several days. Enjoyed the pool, convenience to shopping and friendly staff. We had a very nice room (#1321). It was well appointed. I enjoyed the upgrade and the free breakfast buffet. One on ground floor and other on the 15th floor. Loved the pool. Not impressed with the gym. I would stay here again.

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Helpful?
Thank SonomaBob
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel as your place in Sao Paulo and for sharing your opinion with us and other travelers. We were very pleased to know that the structure, the pool and the staff contributed to enjoy your stay. Be sure, with great satisfaction, we will forward your assessment to the hotel employees. Hope to have...

Bogota, Colombia
Reviewed 6 August 2014

Very good hotel, close to the offices, with a mall underneath but could be better.. The internet is not the fastest I have ever seen and the options in the TV are quite limited. The Tv is also in a very odd place staying diagonally place to the bed..

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Thank djalmabritto
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Mr. Britto, Thank you for your evaluation and comments about your last stay with us. We were very pleased to know that the location and the facilities contributed to enjoy your stay. In respect to the Internet and the TV, we would like to apologize for not achieving your expectations and tell you that we are analyzing some measures...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Berrini region where you can find major corporations headquarters and wide range of entertainment,dining and shopping, the hotel offers 296 world-class accommodations. Out of these, 67 are decorated by renowned architects composing the concept of “Design Hotel”, where guests can have a different experience every stay.Special Services: pillow menu,personal closet, free internet,swimming pool, Sheraton Fitness, in room fitness, in room spa, restaurant partners bills paid at check out, Bike it!, meeting rooms for hire and Sheraton Love That Dog Program. ... more   less 

Additional Information about Sheraton Sao Paulo WTC Hotel

Address: Avenida das Nacoes Unidas 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-000, Brazil (Formerly "Gran Melia")
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $150 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sao Paulo WTC Hotel 4.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sheraton Sao Paulo WTC Hotel Brazil
Hotel Style:
#16 Romantic Hotel in Sao Paulo
#17 Spa Hotel in Sao Paulo
#26 Luxury Hotel in Sao Paulo
#38 Family Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sao Paulo WTC Hotel staff and other travellers.
3 questions
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7 months ago

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Questions? Get answers from Sheraton Sao Paulo WTC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the Design Floor”
 of 5 bubbles BarryCollymore, 18 Mar 2017 | Read review
“Floor 5 Onwards, to have a better city view.”
 of 5 bubbles Picks78, 11 Feb 2017 | Read review
“Club room is very comfortable”
 of 5 bubbles constantinob436, 16 Jan 2017 | Read review
“High floors have a great view”
 of 5 bubbles leopoldog821, 9 Dec 2016 | Read review
“Over the pool is a better view”
 of 5 bubbles Heafod, 4 Nov 2016 | Read review
5 of 5