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Melia Jardim Europa

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#43 of 322 Hotels in Sao Paulo
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778 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Grand Cayman
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

I stayed here for 2 nights to attend some business meetings in the region. The location is incredible but the hotel is aged and the price you pay will be for he location and not room or service luxury. I had no hot water my first day (12th floor). I complained and in the 2nd afternoon they had fixed and... More 

Helpful?
Thank Dan A
Miami, Florida
1 review
Reviewed 2 weeks ago

My overall experience was great with the Melia Jardim Europa. The rooms were very spacious, staff very nice, and the amenities were very well taken care of. I would definitely go back again. Great value for the money as well.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank foodyfetish
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest foodyfetish, Thank you for taking time out to share this delightful review. I am pleased to note that the experience at the Meliá Jardim Europa met your expectations and that you had a pleasant and comfortable stay. We would love to give you another fabulous experience again and again! We're looking forward to see you again! Best Regards,... More 

London, United Kingdom
Level Contributor
1,424 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 453 helpful votes
Reviewed 3 weeks ago via mobile

No way this hotel is a five star hotel. The service is patchy, the rooms are spacious but in need for a facelift and the bathroom is more appropriate to a basic 3 star hotel. All this at a inflated price. The location is very good, but certainly this is the only thing going for it. Probably better to find... More 

Helpful?
1 Thank Ricardo B
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Ricardo B, Thank you for your feedback regarding Meliá Jardim Europa Hotel. I feel frustrated because we were not able to satisfy your expectation. Be sure that tour comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to improve our services even more. We hope to have the opportunity... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I have been waiting to check in for 40 minutes. I have been staying here for 15+ years. Just for the location. Service has been going down steadily. I just arrived from a 10 hr trip. They have a room. I am a frequent guest. They are trying to extort me of half a daily rate just to let me... More 

Helpful?
1 Thank Antonio B
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Antonio B, Thank you for taking your time to share your observations about our Hotel. I strongly believe that only through listening to the comments of our guests, we are able to achieve improvement. Please allow me to inform that at Meliá Jardim Europa check in is confirmed after 2pm on the scheduled date of arrival. Requests for... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2016

I was there for 3 nights, working 2 days, and spending the weekend from October 13th to the 16th. The Air conditioner from the bedroom did not work, but worse than that was the way they delt with it. The Reception treated us as they were doing us a favor. After all of our complaints, saturday night, when we were... More 

Helpful?
Thank Roberto C
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Roberto C, I am very sorry to read the review you posted on Tripadvisor about your experience at our hotel. Please accept my apologize for the problems that you have with your air conditioner. We strive to maintain high quality standards in services and this was certainly not typical of the norm. Our Maintenance team always goes through... More 

Paris
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I got a room on a low floor , I should have asked to change , it turned out the noise of the traffic is very disturbing. Staff is very friendly , equipment ok. Bathroom needs a good uplifting, it doesn't look clean

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank catherineetchec
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mrs. catherineetchec, Thank you for your positive feedback regarding Meliá Jardim Europa Hotel. Your comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to improve our stuctures even more. That's great to hear that you loked our team, we work very hard everyday to be able to give you the... More 

Brooklyn, New York, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2016 via mobile

Stayed here for business for 3 nights. The rooms are not nice. I dreaded coming back every night. Bleach stains on carpet, old furniture and bathroom, rust in bathroom, weird smell (had to switch rooms because smell was so strong--and was on a non smoking floor). There were stains on the walls and bathroom door. The curtains were old and... More 

Helpful?
Thank Hillary R
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest Hillary R, Thank you for your comments which contribute to improve our services. Your comments are very valuable for us, in order to prevent any similar occurrences in the future. Personally I strongly believe that through this kind of process we are able to improve our service day by day. I feel frustrated because we were not able... More 

Western Ireland, Ireland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016

staff at reception were not friendly or helpful, we arrived at 1pm hoping to check in but the room wasn't ready we were told 2pm which was fine, but we had to wait until 3.10 before we could get our keys despite the fact that loads of other couples checked in and got their keys after us?? maybe they were... More 

Helpful?
Thank michaelaabegao
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest michaelaabegao, Thank you for choosing the Melia Jardim Europa on your visit to Sao Paulo. I would like to apologize for not having completely achieved your expectations regarding our struture and service. Also, I really thank you for taking your time to share your observations towards the staff. All the correction measures are being applied to improve the... More 

Wasserburg am Inn, Germany
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 September 2016 via mobile

Very central and convenient located business hotel, nice a spacious rooms with all essentials. Fast complementary internet Nice little bar and restaurant in the hotel lobby area Convenient business hotel at a fair price

Helpful?
Thank Michael L
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Michael L, Thank you for choosing Melia Jardim Europa for your stay in São Paulo. For sure we are located in one of the best neighborhoods in São Paulo and this is one of the most valuable points for our guests. Also I'm very glad to receive your kind comments about our hotel, especially mentioning our structure. It... More 

Berkshire, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2016

This hotel is quite far from the airport but is located in a very good district of Sao Paulo with quick access to restaurants and shops. It took about an hour to reach the hotel from GRU airport at 6am, as Sao Paulo traffic is immense! The hotel is clean and comfortable though a little tired looking. The rooms was... More 

Helpful?
Thank Chris H
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest Chris H, Thank you for your great feedback and compliments towards our hotel. It’s really fulfilling to know that you had a pleasant stay at our Hotel. No doubt the problem of traffic control has become very acute in almost all the big cities,but I must emphasize, the location of our hotel is extremely privileged and there are... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Jardim Europa

Address: Rua Joao Cachoeira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $113 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil
Hotel Style:
#26 Luxury Hotel in Sao Paulo
#36 Business Hotel in Sao Paulo
#41 Romantic Hotel in Sao Paulo
#50 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Melia Jardim Europa staff and other travellers.
4 questions
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Questions? Get answers from Melia Jardim Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floors, and already reformed.”
 of 5 bubbles L3365BErobertoc, 27 Oct 2016 | Read review
“Avoid rooms on lowest floors. Bathrooms need some refreshments, not 100% clean”
 of 5 bubbles catherineetchec, 23 Oct 2016 | Read review
“mini bar prices are very expensive, be careful as they are laid out to tempt you.. read the price list first.”
 of 5 bubbles michaelaabegao, 20 Oct 2016 | Read review
“Ask for a high floor, road noise can be a problem”
 of 5 bubbles LeeA558, 27 Jan 2016 | Read review
“We liked our end room 808 on the 8th floor because there was a window in the bathroom”
 of 5 bubbles juliewA1221UG, 20 Jan 2016 | Read review
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