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Grand Plaza Sao Paulo Jardins Managed by AccorHotels

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Traveller (200)
Room & Suite (230)
Dining (47)
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Overview
  • Excellent30%
  • Very good48%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (557)
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All reviewscomfortable and friendly hotelpaulista avenuefront deskgreat locationroom was spaciousbusiness districtwalking distancerefurbishingenglishgymjacuzzifurniture
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1 - 5 of 43 reviews
Reviewed 10 February 2018 via mobile

The hotel is located in a good area, walking distance from Paulista Avenue. Communication in English at the hotel is average, beware of ordering room service in English. You might get something different and have to pay for it. Hotel rooms are standard, but clean....More

Thank DJdK_SA
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 12 February 2018

Mr Guest, Thanks for staying and also sharing your opinion. We were glad that you enjoyed our location that really is different. Make sure we would like to serve you in every way. We would like to welcome you again soon. Kind regards. Fernanda Gomes...More

Reviewed 18 December 2017 via mobile

We had an excellent stay here. Very good service, good breakfast, excellent location. Exactly what we needed. There is a jacuzzi you can book (we were not prepared this time. Room service was fast and precise, and we even got a room upgrade on arrival!

Thank Carlos Felipe A
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 19 December 2017

Dear Mr. Carlos, We apreaciate your comments regarding our breakfeast, room service and location, we are glad to know that our hotel fulfilled your needs. Hope to see you on your next trip to São Paulo. Best Regards, Fernanda G. Oliveira. General Manager.

Reviewed 29 November 2017

A friendly, comfortable hotel with very helpful and friendly staff and pleasant, balconied, air conditioned rooms. The breakfast is excellent, and the restaurant menu is very good. The location is on a relatively quiet residential street in a safe area just off the stylish Paulista...More

Thank Occasional-Jetsetter
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 29 November 2017

Dear Guest, We are grateful for your comments and feedback about our services. We are glad to know that your hotel fulfilled your expectations regarding staff, location and restaurant. Your comments about the furniture will be taken as a oportunity of improvement, our hotel is...More

Reviewed 26 September 2017

I arrived early from airport and took taxi to hotel. Upon arrival, we asked front desk if we could check in early or at least leave luggage and try to at least check in before 2. We were "offered" to check in early for half...More

Thank srscott77
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 30 September 2017

Dear Guest, We would like to thank you for evaluating our hotel, that way we can improve even more our services. Early Check In can be offered if we have rooms available before 14 PM, otherwise we can keep your luggage with us. Jacuzzi and...More

Reviewed 4 July 2017

This hotel is in a good location, just 2 streets down from the main street. Shopping malls close by with easy access to food. The room was ok, we just had rotting food in the fridge when we checked-in which smelt awful but it was...More

Thank Theelo
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 15 July 2017

Dear Guest, We would like to thank you for evaluating our hotel. Regarding your coments about the minibar issue, I can assure you we already took actions so it will not happen again. Hope to see you again in your next stay in São Paulo....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$75 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Sao Paulo
#40 Luxury Hotel in Sao Paulo
#57 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Sao Paulo
#40 Luxury Hotel in Sao Paulo
#57 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (200)
Room & Suite (230)
Dining (47)
Pool & Beach (8)
Amenities (25)
Family and Play Areas (2)
Questions & Answers
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Aletta18
29 January 2015|
Answer
Response from GrandPlazaSPJardins | Property representative |
Dear Ms Adetta, Hou are you? The International Airport (Guarulhos) is about 60ms from the centre of São Paulo where the hotel is located. At the aiport there is the taxi Guarucop Service that cost almost U$ 60.00/ride or... More
0
Votes
Google Translation
Room Tips
"Rooms on the north side, higher-up are quieter."
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"Call before"
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"Best location Hotel, very close to the main Central Paulista Avenue"
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"Experience shows that room reserved through Internet sites are cheaper but most of them relatively old ones"
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