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The worst experience ever ,
The hotel is like -1 star
When we arrived the bathroom had a dead spider, and so remained for 10 days
Cleaning was only done 2 for 2 days, they only change the towels, not even vacuuming the room.
Fortunately, we were only at this hotel for a 'coffee break, with tasting of local delicacies' (and hard sell of tourist tat) c/o Viking River Cruises.
The staff were surly and unhelpful, telling us that the coffee had run out so we would have to...More
Old sovietic building, probably in the past it was an excellent place 'cause it had big potential.
Rooms are very old, bad smell of old smoke on the carpet and on sheets.
Sometimes there was no hot water in the bathroom.
We stayed there one...More
Truly, truly awful. Just don't book this hotel, it's obviously been bought by the local mafia to run down then demolish for luxury river front flats. No beer at the bar, breakfast from the 70's staff who should have been at Dismaland.
We inspected 3 different rooms and we choose the room with less defects, that was the one with a leaking bath drain. Air conditioning doesn't work, presumably to safe costs.
Only one person at the desk, who wasn't able to satisfy all the complaints, also...More
US$44 - US$66 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Luxury Hotel in Veliko Tarnovo
Non-Smoking Rooms ,
Number of rooms
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