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Alto Atacama Desert Lodge & Spa

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Alto Atacama Desert Lodge & Spa
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704 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Sydney, Australia
Reviewed 29 January 2017 via mobile

Almost everything about the Alto was perfect. It is a destination in itself with spacious, new villas that overlook a pond and the mountains. The outdoor shower added an appreciated quirky touch (the usual indoor shower was also present). The water in the pools were icy cold, good on a hot day, and the rock garden displayed the rocks that...

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Helpful?
Thank Malcolm B
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Malcom, On behalf of the entire team of Alto Atacama, we would like to thank you for such a detailed and ego-boost review. We hope we´ve exceeded your expectation during your stay. We try never leave to chance something as important as our guests needs. This is a dream hotel and we are very proud of our staff performance...

Tucson, Arizona
Reviewed 25 January 2017

Just came from this lodge. Great lodge nestled outside the tiny dusty town into the red rock (a bit like Sedona, AZ). Room was large with large size bathroom, nice private area for outside shower and another private patio for lounging. Main lodge was nice, rustic, not fancy. Staff was gracious. Dining was good, service a bit spotty as some...

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1Thank Linda S
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Linda, Thanks for such a great review and comments! It sure helps other visitors to have a true and nice idea of what being inside the desert really means. Regarding our lodge, you are right about minimalistic decoration and rustic facilities. We own a real authentic concept that goes beyond having a private concierge or a hotel in-style room...

London, United Kingdom
Reviewed 25 January 2017 via mobile

We just had an awesome 5 days vacation at Alto Atacama and love love loved it. First thing to say is even though we came in the sole week when it rains/cloudy, so most of the highlights: star gazing, taco Volcano trek etc were cancelled. Despite this, the tours we did - Capur salt flats, Moon Valley, Atacama salt flats...

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Helpful?
Thank NomadicBoys
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guests, Thanks for such a magnificent review! We appreciate the fact you took the time to write about your experience. Alto Atacama is the perfect place for couples. We'll make sure to pass all your comments to the staff, especially to Emmanuel. Let me tell you, that one our favourite treks is Capur Salt Flat...Is quite unique and isolated,...

Farmington Hills, Michigan
Reviewed 18 January 2017

This resort had everything one could ask for. The hikes are all led by fantastic guides and you can go at your level. I would recommend to the top of the Toco for those in good shape who don't mind over 19,000 ft. The black sky is just unbelievable and you can see constellations like you have never seen before....

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Helpful?
Thank Ronald R
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Ronald, What an amazing description and review! Thank you so much for taking the time to write about your experience at Alto Atacama, specially for boosting our staff motivation. I wuld like to congratulte you for taking one the most challenging and difficult excursions that we have available: Toco Volcano Ascension...WOW. You deserve a round of applause! If you...

Amsterdam, The Netherlands
Reviewed 17 January 2017 via mobile

This is a superb hotel The staff does everything to go beyond your expectations Tours are excellent; whole days tours come with a lunch meal from the hotel with wine and a small dining table. Everything is fantastic in this resort If you can afford it go there !

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Helpful?
1Thank petervelthuis
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Peter, We really appreciate your review. It is a great pleasure to see these kind of comments. Alto Atacama always strives for the greatest authenticity possible and for excellence in service delivery. Thanks again, and please consider to visit us again in the future. Warm Regards, Alto Atacama Team

Montreal, Canada
Reviewed 11 January 2017 via mobile

Wonderful place! We loved our time here, the food, the rooms and the staff were all amazing. The salmon is a must try on the menu, along with their soups. The night sky is amazing, stargazing is a must. We did plenty of activities, all organized by the lodge. Our favorite guide was Lucas, he was friendly, knowledgeable and made...

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Thank rgc92
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, You sure enjoyed your stay!! Thank you so much for your wonderfull review. We'll make sure to congratulate Lucas on your behalf, and our Chef Jaime for his outstanding salmon preparation as well. Please let us us know if you are coming back anytime soon! It will be a pleasure to have you again with us. Best Regards,...

London, United Kingdom
Reviewed 7 January 2017

Just incredible. Had the best stay here on holiday and cannot speak highly enough of it. The rooms are great, clean spacious with very nice bathrooms. The rooms are dark in décor for a reason as the sun outside is bright and intense for your full day excursions and so a dark room is a welcome relief in the evenings....

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2Thank Steve G
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Steve, What a great review! Thank you so much for such a detailed experience. I can tell , you really enjoyed your stay and we appreciate the fact you took your precious time to wrote us. It seems you understood our concept, and why we call ourselves a Luxury Lodge. Although we do not have a lot services required...

Birmingham, Alabama
Reviewed 28 December 2016 via mobile

Beautiful hotel in the middle of the desert! Great place for families. The staff was friendly and very accommodating. The food was repetitive with little variety for vegetarians. The pools were nice and the excursions were incredible.

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Helpful?
Thank Michelle W
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Michelle, We appreaciate your nice and full score review! Open and honest comments are hallmarks to keep improving. Our hiigh performance team is striving for to get fedback like yours , because It’s a way to acknowledge and recognize team members' skills and contributions to this outstanding Hotel. Thanks again for your supportive feedback All the best, Alto Atacama...

Exeter, United Kingdom
Reviewed 18 December 2016

Fab few days spent at this glorious hotel - the guides were excellent, kind and informative always. Food delicious and facilities very luxurious - bathrooms a pleasure to use and having a private outdoor space was just lovely.

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Thank Wendy S
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Wendy, Thank you for your review and for choosing our hotel.We are happy that you enjoyed the Suite! We always respond to feedback by thanking our guests when they share their thoughts about our services. We appreciate your opinion because it help us to keep improving. We are all looking forward to having you again as a guest in...

Charlotte, North Carolina, United States
Reviewed 17 December 2016

This hotel is amazing!! The setting is a beautiful desert oasis that is really in the middle of nowhere which is super cool. The Atacama desert has so much to offer so I would recommend taking advantage of as many excursions as you can!! All of the ones I did were beautiful with awesome scenery and the guides are so...

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Helpful?
Thank JBrianne715
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! All the best, Alto Atacama Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Alto Atacama is located in the fertile Catarpe valley, just 3 kilometers away from the San Pedro plaza. Our total area is 3.5 hectares, with a park area of 2 hectares. The Hotel has 42 spacious rooms and state of the art facilities including an award-winning spa, business center, hot tub, wooden decks with 6 swimming pools and we offer more than 25 excursions to get a closer look at the Atacama. ... more   less 

Additional Information about Alto Atacama Desert Lodge & Spa

Address: Camino Pukara s/n | Ayllu de Quitor, San Pedro de Atacama, Chile
Region: Chile > Antofagasta Region > San Pedro de Atacama
Price Range: $1,615 - $2,148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Atacama Desert Lodge & Spa 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Alto Atacama Hotel
Alto Atacama Desert Lodge & Spa San Pedro De Atacama, Chile
Hotel Style:
#1 Business Hotel in San Pedro de Atacama
#1 Family Hotel in San Pedro de Atacama
#1 Spa Hotel in San Pedro de Atacama
#2 Luxury Hotel in San Pedro de Atacama
#3 Romantic Hotel in San Pedro de Atacama
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Questions & Answers

Here's what travellers have asked, with answers from Alto Atacama Desert Lodge & Spa staff and other travellers.
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Questions? Get answers from Alto Atacama Desert Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are spread across the property. Ours was in the group closest to the center, but no noise or other impairment was implicated.”
 of 5 bubbles GuillermoAngel, 20 Mar 2017 | Read review
“Spend at least four nights”
 of 5 bubbles josevO3523WF, 15 Mar 2017 | Read review
“All the rooms are very nice but note there is no a/c which you don't need”
 of 5 bubbles ronaldrG7215YK, 17 Jan 2017 | Read review
“All good, all ground floor with lovely outdoor space.”
 of 5 bubbles I1054EJwendys, 18 Dec 2016 | Read review
“All the rooms are nice.”
 of 5 bubbles DanielO2, 24 Nov 2016 | Read review
5 of 5