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Friendly staff. Nice lobby. Breakfast was not good. Rooms are OK. Highway noise in rear of hotel would not be good for light sleeper. Location is very good just off 280 and I459. Many restaurants in walking distance
We were on a family trip over the 4th of July. Traveling with a 2 year old and a 5 month old for a week is more like a trip than a vacation. We decided to check into a hotel last minute and we are...More
After a day of traveling, I came to my room and flipped the covers back only to find a large yellow stain with what appeared to be crumbs. When I called the front desk, I was told she would call me back in a “moment.”...More
This is a hotel has horrible management. Checked in using the Marriott App. Clicked the button for late checkout. Checked in and also reminded them that I had requested it and confirmed 3:30. This is a guaranteed reward policy being a Gold status.
Thank Scott N
Response from Brandon A, Sales Coordinator at SpringHill Suites Birmingham ColonnadeResponded 2 weeks ago
Wer are sorry you experienced this during your stay. We hope you give us another chance.
Stayed on a Sunday night where it was quiet, front desk staff was helpful. Breakfast buffet didn't have much fresh fruit, otherwise good. Coffee/tea bar didn't have any tea or hot chocolate to make at night, front desk staff was helpful where ended up w/tea...More
Response from Brandon A, Sales Coordinator at SpringHill Suites Birmingham ColonnadeResponded 24 May 2018
Thank you for your response. We are glad the property was quiet for you and that our staff showed extreme hospitality to you during your stay. We hope you come back again.