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SpringHill Suites Birmingham Colonnade

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SpringHill Suites Birmingham Colonnade
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241 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Birmingham Colonnade
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Showing 239: English reviews
Van, Texas
Reviewed 22 June 2015

First time to stay here on my vacation trip with the husband, grandfather and daughter. Traveling thru, we decided to get a room for the night. We have always trusted Springhill Suites for a superb stay. Unfortunately, this one had a couple of flaws. Upon check-in, we had excellent service. When we entered our room on the third floor, it...

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Helpful?
Thank Loretta B
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

We apologize for the issues you encountered during your stay. The feedback provided will allow us the ability to improve our guest experience overall and whenever possible, prevent issues like these from occurring again in the future. Unfortunately our air conditioning units are sensor activated, therefore without activity in the room, the units will not come on beforehand. While we...

Riceville
Reviewed 21 June 2015 via mobile

I enjoy this location as it is convenient and clean. The manager and staff always great you upon your visit. The rooms are spacious and come with a great work area. The work out room could use some repair but it will do for a night or two. Couple of machines out of order. It is not normally that way.

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Helpful?
Thank Ken K
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

We truly appreciate your repeat business and sharing your positive experience with the world in this review. Great guest service remains our primary objective at SpringHill Suites Birmingham Colonnade and we celebrate that success often, particularly with an experienced traveler and top contributor to the Trip Advisor community such as yourself. Being an all-suite property, many agree that our spacious...

Meridian, Mississippi
Reviewed 17 June 2015

I booked this room for my mother and father and they were accompanied by my niece and nephew. When they returned that just kept going on and on about how the rooms were nice and the front desk agent that was working on Thursday June 11th morning shift was so nice and she just had a great spirit. I would...

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Helpful?
Thank JueJueBee45
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Having a spirit to serve is something we admire a great deal and we feel so very appreciative for you recognizing the efforts of our Front Desk associate in this review. Great guest service remains our number one and overall objective at SpringHill Suites Birmingham Colonnade and we plan to celebrate for delivering that service. Your opinion regarding the quality,...

Cincinnati, Ohio
Reviewed 17 June 2015

My family of four stayed here recently and we were extremely satisfied with our stay. The Service was above and beyond what we typically get from Marriott properties, which is always good but at this SHS every staffer we passed said hi, everyone smiled and any small question we had got their immediate attention. The kids never say much about...

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Helpful?
Thank Dave S
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Please allow us to thank you for your business, loyalty to the Marriott brand and uplifting comments about the excellent service provided by our entire staff. Great guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and it's very rewarding to hear we achieved that goal. Most guests agree about the variety that our hot expanded breakfast...

Alexandria, Louisiana
Reviewed 15 June 2015

I booked the room for a family member of mine and even though he had a hiccup when he was checking in the desk clerk was very helpful, understanding and professional, while he acquired all the documentation he was lacking. Thank you for treating him with respect, and taking care of him while he was away from home.

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Helpful?
1Thank Jasmine R
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Thank you for your business and taking the time to share your positive experience at SpringHill Suites Birmingham Colonnade with the world in this review. Great guest service with professionalism is our overall objective during every interaction and it's very rewarding to hear we achieved that goal. We plan to praise the associate who succeeded accordingly and sincerely appreciate the...

Greenville, South Carolina
Reviewed 6 June 2015

I love staying at a friendly place that's clean and well taken care of. SHS here doesn't disappoint! Great variety for breakfast and coffee's always hot. Well done, I recommend this hotel to friends and family.

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Helpful?
Thank bucclehead
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Please allow us to thank you for business and the rewarding comments about our friendly service and staff. Great guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and we celebrate often in achieving that goal. We also thank you for the positive feedback about our variety of free breakfast options available and hot coffee throughout the...

Reviewed 26 May 2015 via mobile

This was my second stay at this Springhill. Being wowed again I felt the need to post a review. The staff here are well trained and appointed, the rooms are clean, comfortable, and welcoming. The breakfast was filling and the front desk agent was smiling. In my eyes, these are all signs of great leadership, so job well done! See...

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Helpful?
2Thank Mathisjbm
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

On behalf of our entire team at SpringHill Suites Birmingham Colonnade, we would like to thank you for your loyalty and allowing us the opportunity to serve you as our guest. We strive to deliver the best service possible with the goal of reaching beyond every guest’s expectations and celebrate in achieving that goal, such as you describe so kindly...

Reviewed 26 May 2015 via mobile

My stay was terrible. The king size bed was not firm It would be best described as terribly hard. The commode made a continuous running sound ( shaking the handle did not stop it). The iron was burned on the bottom and would not get hot. The commode was very low to the floor( a lot lower than most hotels)....

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Helpful?
Thank Shekiah
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

We apologize for the issues you encountered during your stay. The feedback provided will allow us the ability to improve our guest experience overall by preventing issues like these from occurring again in the future. We appreciate the positive comments shared regarding our friendly staff and clean suites. Thank you for your business and we hope to have the opportunity...

Roswell, Georgia
Reviewed 22 May 2015

Made this reservation utilizing Marriott's website. It really wasn't where I thought it was going to be as far as the Colonnade goes. Hotel was nice and the front desk staff were helpful. The only thing that was different about the room, was the TV. It had to be at a certain angel to be on and stay on. If...

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Helpful?
Thank Brad A
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Thank you for your business at SpringHill Suites Birmingham Colonnade, your loyalty to the Marriott brand and sharing your positive experience. Great guest service truly remains our highest priority and it remains rewarding for us to hear we achieved such during your stay. We also appreciate the feedback in regards to the TV in your room, have addressed this issue...

Wolfe City, Texas
Reviewed 4 May 2015

What a great hotel. People were friendly from the minute we walked in until we left. The rooms were comfortable, quiet, and most importantly clean. The next time I am in the area I can assure you this will be the hotel of choice. Thank you for the wonderful experience

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Helpful?
Thank Steve C
Scott M, General Manager at SpringHill Suites Birmingham Colonnade, responded to this review

Please allow us to thank you for business and fantastic comments about our Hotel and Staff. Great guest service remains our number one priority at SpringHill Suites Birmingham Colonnade and we celebrate often in achieving that goal. We also thank you for the nice comments regarding the cleanliness and spacious room size. Being an all-Suite property with larger rooms than...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated! Located near Birmingham International Airport, the convention center, Talladega Superspeedway and area attractions, SpringHill Suites Birmingham Colonnade is ideal for corporate travel or fun weekend getaways. Our hotel located near downtown, offers complimentary breakfast buffet, free wireless Internet and a 24-hour food market, pool, and fitness center. Up to 25% more spacious than traditional hotel rooms, our hotel guest rooms feature separate eating and sleeping areas, microwave, refrigerator, and pull-out sofa bed. ... more   less 

Additional Information about SpringHill Suites Birmingham Colonnade

Address: 3950 Colonnade Pkwy, Birmingham, AL 35243
Region: United States > Alabama > Birmingham
Price Range: $140 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Birmingham Colonnade 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Birmingham - Colonnade Hotel Birmingham
Hotel Style:
#22 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Birmingham Colonnade staff and other travellers.
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2 months ago

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Questions? Get answers from SpringHill Suites Birmingham Colonnade staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms are on quiet side. Even number on I459 side.”
 of 5 bubbles PauletteM873, 26 Dec 2016 | Read review
“Ask for non freeway side”
 of 5 bubbles KaraD_11, 9 Sep 2016 | Read review
“Even numbered rooms have poolside and highway view”
 of 5 bubbles damionhutchins, 6 Aug 2016 | Read review
“Even the main floor was quiet.”
 of 5 bubbles scottd841, 7 Jun 2016 | Read review
“Away from the interstate!”
  • Kitchenette in room
  • Bathroom - basin is behind me taking the foto.
  • Suite
 of 5 bubbles reginalds842, 28 Apr 2016 | Read review
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