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All reviewsfront deskiron citylarge roomgreat showermarriott brandyogurtcheck in was easyloved this hotelindoor poolfree breakfaststayed here for one nightmini fridgeper daystaff was friendlythe breakfast areaup to datechecking in
The rooms are spacious and pleasant. The beds were comfortable. Everything worked and staff was very cooperative. They did a good job of keeping us happy. Interestingly enough, there was a morning breakfast that was sensational ... and included in the price!
I stayed here for five nights on a business trip. The hotel and rooms were pretty standard Springhill suite rooms (i.e., you could have been in any city) and mine was clean and in good condition. The staff at the front desk were friendly and,...More
Response from Howard L, General Manager at SpringHill Suites Birmingham Downtown at UABResponded 13 May 2015
We are glad to hear that your stay was a pleasant one. The shuttle is a major convenience for our guests and we our glad that is an amenity offered. We hope to see you again when in the area.
Our first time at this location was very good. We had booked a block of rooms for our daughter's wedding guests and the staff was very anxious to please everyone. Kudos to front desk Eve, she was very helpful. The rooms were clean, no unpleasant...More
Hotel was very clean. Staff friendly and helpful. Several area restaurants deliver to rooms. Really close to WorkPlay where we were seeing a concert. However, our suite wasn't a separate living room and bedroom with a door. It was one large room with the bed...More
Response from Howard L, General Manager at SpringHill Suites Birmingham Downtown at UABResponded 27 April 2015
We are happy to hear you enjoyed your stay, all of our suites are configured the same way. They are studio suites and have the dividing wall between the living room and sleeping area and not separate rooms. We thank you for choosing...More
I'm a Marriott member. When I placed my reservation at this hotel I requested feather free with extra towels and blankets... Did that happen NO!! We arrived at 930p and there was no feather free or extra towels or blankets... I called for extra towels...More
1 Thank T H
Response from Howard L, General Manager at SpringHill Suites Birmingham Downtown at UABResponded 30 April 2015
I am very sorry to hear of the experiences that you described. We will use these notes as an excellent opportunity to enhance and improve our front desk skills. I can assure you that we will go point by point to imrpove the...More
Thank you for responding. Sadly this affects our reservations so we will have to book else where seeing as this hotel is not event friendly. Understand that if I'm paying 10$ a day for parking and spending about 400$ on 2... More
Thank you for responding. Sadly this affects our reservations so we will have to book else where seeing as this hotel is not event friendly. Understand that if I'm paying 10$ a day for parking and spending about 400$ on 2 nights I would expect the shuttle to make it a mile down the road to a easy to access downtown attraction! I'm sure other travelers would agree.