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All reviewslong term stay hotelan extended stayfull kitchenstaff was very friendlythin wallsfront desk ladynight stayenjoyed my staythe breakfast areacheck in was easynice stayrodneydishwasherwalmarthomewoodrefrigkitchenette
The staff was friendly, but the bathroom was so dirty. It was really off-putting. The location and atmosphere is unappealing. There is an outdoor pool. It was right below our room. The size of the room is nice.More
Response from Towneplace S, Front Office Manager at TownePlace Suites Birmingham HomewoodResponded 5 August 2017
Dear Just dirty and bland,
We thank you for letting us know we're succeeding with the friendliness attitudes of our staff!! Thank you for also letting people know we offer an out door pool. Glad the size of your room was nice!! I do however...More
I stayed here a couple of nights while in town seeing my brother in the hospital. I didn't have a car with me and an Uber ride to and from the hospital each day was $25-$30 even though it's only @ 5 miles, with traffic...More
Response from Towneplace S, Front Office Manager at TownePlace Suites Birmingham HomewoodResponded 15 June 2017
Thank you for taking the time to share your recent experience at the TownePlace Suites Birmingham Homewood with us.
As the cleanliness of our hotel is a key priority, I am very sorry to hear that your guestroom and our small lobby/ business...More
I stay at Marriott properties almost exclusively when I travel, roughly 50-75 nights a year, The only time I don't stay at Marriot is when I go somewhere remote with no Marriott properties available, so I know Marriott, and Marriott is almost ALWAYS the best...More
Response from Towneplace S, Front Office Manager at TownePlace Suites Birmingham HomewoodResponded 13 June 2017
Dear ''Marriott Gold Elite disappointed"
Thank you for taking the time out of your busy schedule to give us your feedback thought Trip Advisor in regards to your recent stay at the TownePlace Suites Birmingham Homewood.
As we pride ourselves on delivering a memorable hotel...More
The hotel is conveniently located right off I65. The rooms were spacious with a full kitchen (stove, oven, microwave, refrigerator/freezer and dishwasher. No wine glasses were included, which was a first.
The carpets in the room were dirty, to the point that if you walked...More
Response from Towneplace S, Front Office Manager at TownePlace Suites Birmingham HomewoodResponded 10 June 2017
Dear Valued Customer
Thank you for taking the time to share your recent experience at the TownePlace Suites Birmingham Homewood location with TRIPADVISOR. We love that you mentioned that we're right off of 65 and that our rooms are spacious with a full kitchens. We...More
The staff is just as nice as could be, but they have been completely overwhelmed and confused this week by several large groups. Rooms weren't cleaned and ready, even by 6 pm. They gave the wrong room sizes to several people, for the same prices,...More
Response from Towneplace S, Front Office Manager at TownePlace Suites Birmingham HomewoodResponded 9 June 2017
Dear Valued Customer
Thank you for taking the time to share your recent experience at the TownePlace Suites Birmingham Homewood withTRIPADVISOR
The cleanliness of our hotel is one of many key priorities at this hotel. I do apologize you may have had to wait til...More