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BEST WESTERN PLUS Carlton Suites

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BEST WESTERN PLUS Carlton Suites
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812 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Covington, United States
Reviewed 5 June 2015

My family has traveled to Birmingham many times over the past two decades for my son to have medical treatments for a congenital heart condition. We tried a number of hotels in the beginning, but after staying at the Best Western Carlton Suites, we have returned to it exclusively. The staff is amazingly friendly and eager to serve. Everything is...

Review collected in partnership with Best Western
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Helpful?
Thank Sidney G
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Sidney G, Thank you for taking the time to let us know about your stay! We are so excited to be considered your favorite hotel in Birmingham! We appreciate you continuing to stay with us! We love having our guests return! Thank you for your kind compliments regarding our staff and hotel! We’ll see you again on your next visit!...

The Villages, Florida
Reviewed 31 May 2015

We have stayed at the Birmingham Plus, Carlton hotel, five times in the past two months as we moved back and forth from Branson, MO, to our new home in The Villages in Fl. This has given us a very good look at this hotel. We would say this is one of the best Best Westerns we have encountered. You...

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2Thank Phil W
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Plattephil, Thank you for taking the time to let us know about your experience at our hotel! We are glad that you chose us as your hotel for lodging during your big move! We are honored to be considered as one of the “Best” Best Westerns you have encountered! Thank you so much for recommending us to the Tripadvisor community!...

Reviewed 30 May 2015 via mobile

The only reason I stayed here was because the hotel we wanted was sold out. It was rated 3rd on trip advisor. I think the people who rated this hotel highly must have been tripping themselves. First, when we tried to check in i wanted a king suite since our kids are small and they all fit nicely on the...

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Helpful?
3Thank stlgenovese
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Stlgenovese, Thank you so much for taking the time to let us know about your experience. On behalf of the staff, I would like to apologize for any inconvenience you encountered during your stay. Our king suites only allow for a maximum occupancy of 3. This is for the safety of our guests as we abide by our fire code....

Chesapeake, Virginia
Reviewed 28 May 2015

Room was much better than I expected and the bed was very comfortable.The highlight was the all you can eat buffet that is included. The concierge was also exceptional, my iron didn't work in my room and I had a new one in less than five minutes. The location is right off the I-65 North/South with plenty of restaurants and...

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Helpful?
3Thank Alecia S
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Alecia S, Thank you so much for choosing to stay with us! We are so happy to hear that you had an excellent stay! We are glad to hear that you enjoyed our full, hot buffet breakfast. We serve breakfast every morning from 6 AM to 9 AM. We offer many items including sausage, eggs, grits, bacon, biscuits, gravy, fruit,...

Miami Gardens, Florida
Reviewed 27 May 2015

Rooms were comfortable. Personnel was friendly and professional. Full hot breakfast as well as a free cocktail hour. Location had many restaurants and shopping in the area. Would recommend this hotel and make a return stay.

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3Thank 47jomari
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

47jomari, Thank you for taking the time to let us know about your experience. We appreciate you choosing to stay with us! We are very happy to hear that your staff provided you with excellent service. We are located right off interstate 65 making us convenient to many attractions, restaurants, and shopping. Thank you for recommending us to the Tripadvisor...

Reviewed 26 May 2015

From the moment we arrived, we were treated like royalty and the staff and the manager of the hotel was extremely professional, courteous and efficient. The breakfast buffet was very good and the staff was extremely helpful, going around checking to see if everyone was being taken care of. I have never experienced such kindness at a hotel before. Upon...

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2Thank 390lynnb
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

390lynnb, Thank you so much for choosing to stay with us! We are very happy to hear that you had a great experience. We appreciate your kind compliments regarding our staff members and hotel. We strive to provide our guests superior customer care every day! Thank you again for letting us know about your experience. If you are ever in...

Bloomfield, Connecticut
Reviewed 24 May 2015

The location, room size, and staff makes a stay here very pleasant. Comfortable beds, free wi-fi, laundry facilities and hot breakfast add to the comfort. The hotel is right off I-65 north and south and in a neighborhood with restaurants and shopping. The manager and staff are not only friendly but also very focused on meeting whatever needs you have....

Review collected in partnership with Best Western
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1Thank naomike
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Naomike, Thank you for taking the time to let us know about your stay! We appreciate you choosing to stay at our hotel! We are an all-suite hotel offering clean, spacious rooms. We offer complimentary wi-fi, full, hot buffet breakfast, a manager’s reception served Monday-Thursday, indoor heated pool, and more! Thank you for your kind compliments regarding our staff! We...

St. Louis, United States
Reviewed 18 May 2015

This was a one-night stopover from Tallahassee to Memphis with some sightseeing. The suite was large and had a separate "living room/kitchen" area with minimal equipment: a minifridge and a mircrowave but no dishes or flatwear. The bed was nice and bed decor had been updated. TV was situated on wall so it could be watched from bed or from...

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Helpful?
3Thank Janice M
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Janice M, Thank you so much for taking the time to let us know about your experience. On behalf of the staff, I would like to apologize for failing to meet your expectations. Unfortunately we are not an extended stay property so do not provide flatware or dishes for our rooms. However, we do have disposable goods, i.e. paper plates,...

Tallahassee, Florida
Reviewed 18 May 2015

We checked in late about 11pm b/c we were traveling back home and the lady who was working the front desk that checked us in was VERY NICE and Extremely friendly even though it was about 11pm. She answered all the questions we had and even explained the breakfast times. The Room was Fantastic and extremely clean and neat. Even...

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Helpful?
1Thank Jim S
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

Jim S, Thank you so much for choosing to stay with us! We are very happy to be considered the “BEST” Best Western! We are very happy to hear that you had a great check-in experience with our guest service agent. We are very pleased to know that you enjoyed our full, hot buffet breakfast! Thank you again for your...

Palmetto, FL, United States
Reviewed 17 May 2015

Better than average Best Western. Good location with great restaurants and shops nearby. Especially good if you are heading south and want to avoid morning traffic into Birmingham. The bar poured generous free drinks during happy hour.

Review collected in partnership with Best Western
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1Thank John G
bwcarlton, Director of Sales at BEST WESTERN PLUS Carlton Suites, responded to this review

John G, Thank you so much for choosing to stay at the BEST WESTERN PLUS Carlton Suites! We are happy to hear that you enjoyed our Manager’s Reception. We serve complimentary drinks and appetizers every Monday through Thursday from 5PM to 7PM. We also serve a full hot buffet breakfast daily from 6AM to 9AM. We hope that you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 

Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Region: United States > Alabama > Birmingham
Price Range: $136 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Carlton Suites 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Orbitz and Travelocity so you can book your BEST WESTERN PLUS Carlton Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#2 Business Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#6 Family Hotel in Birmingham
#7 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carlton Suites staff and other travellers.
13 questions
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7 months ago
2 months ago
Crestview, Florida
7 months ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Carlton Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very good handicap access through the lobby and a ground level second floor. The B entrance is close to the laundry, gym and pool.”
 of 5 bubbles blondie35226, 18 Feb 2017 | Read review
“Quiet place to rest”
 of 5 bubbles dawnf566, 17 Dec 2016 | Read review
“We were on the second floor of a four story hotel and it was quiet.”
 of 5 bubbles hockshounds, 30 Oct 2016 | Read review
“Difficult access at the A and C entrances for persons with restricted mobility.”
 of 5 bubbles TJBrown, 14 Oct 2016 | Read review
“I've stayed here 3 times in different room. So far all are great.”
 of 5 bubbles RDUB3815, 22 Sep 2016 | Read review
5 of 5