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Hilton Garden Inn Birmingham / Lakeshore Drive

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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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393 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham / Lakeshore Drive
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Showing 391: English reviews
Simpsonville, United States
Reviewed 31 October 2016

Had a great stay at HGI in Birmingham, AL- Lakeshore. Everyone was kind and the accommodations were all in line with my request. Even though it was a busy week/weekend the staff made sure all details were handled.

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Helpful?
Thank Ray W
Reviewed 26 October 2016

Great location just outside of the city limits of Birmingham, AL. Publix close by along with other food chain restaurants. Staff was EXTREMELY friendly. We had the 1 bedroom king suite and it was lovely! Microwave, king bed, pull out sofa, 2 TV's and 2 bathrooms which is always helpful when traveling with a family. Buffet breakfast with omelette's cooked...

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Thank BellaSam S
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear BellaSam S Team Lakeshore wants to extend a warm thank you for the kind comments regarding your stay with us. We are happy we met and exceeded your expectations and look forward to having you back as our guest next year for Talladega. Best Regards, Lillian B

Kaysville, Utah
Reviewed 24 October 2016

I came into Birmingham for a business meeting a day early so I could see some sights and found this hotel to be in a great location. The staff was great and everything was as expected except the free internet....and Google wouldn't let me log into my gmail account because the wireless they're using is old school and doesn't support...

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Thank Jon C
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear John C. Thank you for choosing us for your recent stay. I am happy you had a pleasant experience and will share your feedback with my staff. Internet is now upgraded. I hope our new and faster internet will prove useful to you during your next stay. I look forward to welcoming you back. Best Regards, Lillian B

Mobile
Reviewed 23 October 2016

Wonderful experience two weekends in a row. Hotel is clean, rooms are very comfortable. The staff could not be any more accommodating! I would recommend The Hilton Garden Inn to anyone traveling through Birmingham.

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Helpful?
Thank phrunk
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Phrunk, Thank you for choosing us for your Birmingham stay. We truly appreciate your loyalty to us and the Hilton Brand. I will share your feedback with my staff. BTW - you are officially family :) Best Regards, Lillian B

Fayetteville, TN
Reviewed 15 October 2016

It was Alpha Women's Retreat! Our stay was wonderful, nice atmosphere! Would live to stay here every time we travel to Birmingham! Love the kitchen setting! The employees were super friendly! Hopefully, next trip!

Review collected in partnership with Hilton Garden Inn
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Thank 66lillianm
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear 66lillianm We loved having Alpha Women's Retreat with us as our guest. I will share your feedback with my staff and we look forward to having you back as our guest. Best Regards, Lillian B

Louisville, United States
Reviewed 13 October 2016

Conveniently located with clean rooms and friendly staff. We were in the meeting room for the majority of the day. My only complaint was that they were cleaning the bathroom during our first break so we were unable to use the facilities. It was a brisk run upstairs! Everyone on the staff was helpful and friendly. I would definitely recommend...

Review collected in partnership with Hilton Garden Inn
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Thank Shasta D
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Shasta, Thank you for your feedback. I appreciate you taking the time to share your comments with us and I will share them with my staff. We will put into place the provision of having all public areas cleaned earlier when groups are in house so that these areas will be available during breaks. Thank you for bringing this...

Montgomery, United States
Reviewed 10 October 2016

The hotel was obviously booked, but only had one person checking people into the hotel. The loud breakfast host quickly lets you know that breakfast is $9.95 and Omelets are extra (but no one knows how much more). If one stays at a busy time the loud staff will let you know how they detest cleaning your mess.

Review collected in partnership with Hilton Garden Inn
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Thank Lawrence P
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Lawrence P Sorry you did not have a pleasant stay at our property. We strive to give excellent service and at times we miss the mark. We apologize for the challenges you faced. Thank you for your loyalty to the Hilton Brand. Best Regards, Lillian B

Birmingham, Alabama
Reviewed 9 October 2016

Nice hotel good locations but the beds are too hard and pillows are too soft the nabors have a very noisey played TV and all day and night. The pillows were so soft my neck still hurt. I really needed to get some rest and didnt.

Review collected in partnership with Hilton Garden Inn
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Thank davidpZ2965IH
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear davidpZ2965IH Thank you for choosing HGI Lakeshore for your recent stay. Sorry to hear that you did not receive the service you deserved. I apologize for the challenges you faced and hope next time you are visiting you will give us another opportunity to wow you. Best Regards, Lillian B

Baton Rouge, la, United States
Reviewed 7 October 2016

My stay was 2 weeks, the hotel is the best. Excellent breakfast, great staff, clean rooms. Surrounded by restaurants, Walmart and Sam's club. I would recommed the hotel if you are in Birmingham on business or pleasure.

Review collected in partnership with Hilton Garden Inn
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Thank Rodney T
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Rodney T, Thank you for choosing us for your stay in Birmingham. I will share your feedback with my staff. Next time you are with us - try out dinner specials. Chef Brandi is awesome and her shrimp and grits - our guest favorite. We look forward to having you back with us. Best Regards, Lillian B

Reviewed 3 October 2016

My family and I have stayed in several Hilton Garden Inn hotels, but this one was not as well maintained. The bed I slept in was so squeaky I could not move at all through out the night. The mattresses are not very comfortable so add that to a squeaky bed and my night was not very restful. I noticed...

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Helpful?
Thank Julie P
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing HGI Lakeshore for you most recent stay. I apologized for the challenges you faced during your stay. Thank you for sharing it on social media. We appreciate you loyalty to the Hilton Brand and hope this experience will not deter you from staying at any other Hilton property in Birmingham during your next vistit. Best Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: $148 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1 bedroom suite was plenty of room for 4 people and a baby crib”
 of 5 bubbles fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
 of 5 bubbles Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
 of 5 bubbles paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
 of 5 bubbles PatiS521, 25 Sep 2015 | Read review
“3rd floor has a great view!”
 of 5 bubbles 499laurena, 7 Jul 2015 | Read review
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