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Hilton Garden Inn Birmingham SE/Liberty Park

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Traveller (70)
Room & Suite (152)
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Overview
  • Excellent64%
  • Very good22%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“great hotel”(45 reviews)
“quiet area”(12 reviews)
“mountain brook”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Hilton Garden Inn Birmingham SE/Liberty Park
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Birmingham SE/Liberty Park
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (724)
There are newer reviews for Hilton Garden Inn Birmingham SE/Liberty Park
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Traveller rating
449
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449
158
71
18
20
Show reviews that mention
All reviewsgreat hotelquiet areamountain brookwould definitely stay here againbusiness centerroad tripexcellent stayfree breakfaststaff was friendlybeds were comfortablefront desk staffindoor pooleasy accessbusiness triphgiinterstatebarber
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61 - 65 of 716 reviews
Reviewed 27 August 2017

Internet was not working for 2 nights. I never received an apology or compensation. I had to asked for a managers card in order to report the inconvenience. I stayed here for business. I feel like the manager or someone should have reached out to...More

Review collected in partnership with Hilton Garden Inn
Thank RcsLLCMontgomery
Response from Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty ParkResponded 30 August 2017

I apologize that the internet was down during your stay with us and for the inconvenience that this caused you while you were here. I would like to assure you that we did contact our internet provider as soon as it went down and it...More

Reviewed 21 August 2017 via mobile

Truly convenient distance to Liberty Park and Sicard Hollow Complex, within 5-8 minute drive to the venues. Hotel room with 2 queen beds had good space, mini fridge and microwave came in handy. Hotel did not honor late checkout, was a little disappointed. I used...More

Thank Juno9876
Reviewed 13 August 2017

staff should be well trin on any postion that is held who repersent hilton. the food should always be served hot and everything in placed before or at 6 am for gusest to be served breakfast on time.. and staff shouldnt urge wit gust about...More

Review collected in partnership with Hilton Garden Inn
Thank 700kathyj
Response from Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty ParkResponded 16 August 2017

Thank you for taking the time to provide this feedback on your recent stay. I am sorry that you found the service from our staff lacking while you were here. We will be using your comments to improve the level of service that we offer...More

Reviewed 27 July 2017

This was a great hotel. It was clean and very nice. It is in a nice quiet area. The staff was very helpful. I would definitely recommend it. We booked it last minute and still got a great rate. We only stayed one night, but...More

Review collected in partnership with Hilton Garden Inn
Thank emmamK59UQ
Response from Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty ParkResponded 8 August 2017

Thank you for taking the time to provide this feedback on your stay. I am so happy to hear you enjoyed your stay with us and the service provided to you by our staff. I hope to see you again soon and maybe for a...More

Reviewed 26 July 2017

The service and attention by the staff was wonderful. Upon arrival our room was not cooling. The thermostat was set at 67 but read 79. Within 30 minutes maintenance checked a.c., front desk notified, room was placed out of service so another person/family did not...More

Review collected in partnership with Hilton Garden Inn
Thank brucerN7589VK
Response from Patricia R, Manager at Hilton Garden Inn Birmingham SE/Liberty ParkResponded 8 August 2017

Thank you for providing this feedback on your stay. I am sorry about the initial problem with your air conditioning unit in the room, but am glade to hear the issue was resolved quickly so that you were able to enjoy the rest of your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#6 Romantic Hotel in Birmingham
#6 Family Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#6 Romantic Hotel in Birmingham
#6 Family Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (152)
Pool & Beach (40)
Dining (23)
Amenities (42)
Business Centre & Event Rooms (5)
Questions & Answers
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John H D
13 May 2018|
Answer
Response from Sue G | Reviewed this property |
20 - 30 minutes. west on 458 to 65 north, exit on Lakeshore Drive. Depends on time of day and traffic
1
Vote
Angela D
3 March 2018|
AnswerShow all 2 answers
Response from Patricia R | Property representative |
We are about 20 miles away from Birmingham Southern College.
1
Vote
John E
21 November 2017|
AnswerShow all 5 answers
Response from Patricia R | Property representative |
We do not accept pets at our property.
0
Votes
Room Tips
"Fifth floor of six was very quiet. The northern view was good, but with all the hills in Southeastern..."
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"make sure you get there early or they will give your room away to someone else!!"
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"All rooms are satisfactory. There's nothing to see of note and rooms are sound-proofed."
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"Upper floor room away from stairs and ice machine."
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