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Embassy Suites by Hilton Birmingham

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994 Reviews from our TripAdvisor Community

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Showing 994: English reviews
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Cleveland
Reviewed yesterday NEW

My wife and I stayed here while visiting Samford University with our daughter. It is a convenient location for that purpose. Relative to our experience at other Embassy Suites, this property is well below average. The decor is very tired and in poor repair (our bathroom sink was cracked, the carpet was dingy, etc). The hotel also appears to be...

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Helpful?
Thank ClevelandOhioTim
Thorndale, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

First time at this hotel. Arrived in town at 10 am and was surprised to get an early check in at 11 am. Had a corner room away from the elevator and ice machine. Hotel was quiet but it looked like it was sold out. Enjoyed the Manager's Reception from 5 pm - 7 pm nightly. They had Bud and...

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Helpful?
Thank WillWork4Beer
About Hotel's Favourite Review
EBillingslea, Front Office Manager at Embassy Suites by Hilton Birmingham, responded to this review

Dear Willwork4beer, I appreciate your time and your words are very kind and much appreciated. It is good to know that our staff’s dedication to high customer service does not go unnoticed and your comments serve as motivation to all of us. Sincerely, Earth Billingslea Assistant Front Office Manager Embassy Suites Birminham

Hammond, Louisiana
Reviewed 2 days ago NEW

The room was not clean. The conference table and counter tops were not wiped down. I would not stay here again. Hotel needs to be renovated. The breakfast was very good and they had many items to choose from.

Review collected in partnership with Embassy Suites Hotels
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Thank V5658LScharlottel
Reviewed 5 days ago NEWvia mobile

Where do I start. I was in town for a show choir competition. My reservations was cancelled without notifying me it was an issue with my card. They called me after they cancelled reservations. I had a cheaper rate which I lost. Reservation staff hung up on me twice. They did not try to accommodate me in any way. Once...

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Thank Denisha B
Mississippi, United States
Reviewed 5 days ago NEW

Considering my prior experience with Embassy Suites, I was extremely disappointed to see the rundown appearance of the facility. The front desk staff were gracious, however, the rooms were in poor repair, maintenance appeared to not be a priority, and housekeeping was lax (to say the least). Not only will I not consider this facility in the future, I seriously...

Review collected in partnership with Embassy Suites Hotels
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Thank duncanw688
Atlanta, Georgia
Reviewed 5 days ago NEW

The atrium is beautiful with trees and plants along with koi ponds throughout. It reminded me of a small Opryland hotel. The complimentary breakfast was a full breakfast with a made -to-order omelette bar. The evening reception included any drink of your choosing with no limit.

Review collected in partnership with Embassy Suites Hotels
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Thank JenGian
Atlanta
Reviewed 6 days ago NEW

My room was filthy and smelled bad. I took several pictures of the issues and contacted the staff with no resolution. Room smelled of smoke and mold. Curtains were stained with large stains. Sheets were dirty.

Review collected in partnership with Embassy Suites Hotels
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Thank X5213KRjessicaj
Gadsden, Alabama
Reviewed 1 week ago via mobile

Stayed here due to medical appointments at both Kirklin Clinic and UAB Highlands. Each employee from our check-in to departure was very helpful, pleasant, and respectful. Most comfortable bed for a hotel stay in quite a while. Breakfast buffet had many varying choices--eggs and omelette cooked to order, fruit, yogurt, cereal, muffins, biscuits, bacon, sausage, toast, biscuits, coffee, juices, milk,...

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Thank SkipsMom2009
Tucker, Georgia
Reviewed 1 week ago

I stayed at this hotel for the Mercedes Marathon. I was very disappointed with the staff and qualify of the hotel. To begin, the first night of my stay, I received a phone call at 11:45 pm from a staff member quizzing me about my name and age and then told me to come down and pick up my children....

Review collected in partnership with Embassy Suites Hotels
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1Thank Nicole G
Nashville, Tennessee
Reviewed 1 week ago via mobile

This is one of the more outdated Embassy hotels that I've stayed at. My shower had a leak and a constant drip. The toilet required 2 flushes because it wasn't working properly. Overall, the bathroom needed a major renovation. The bed was comfortable and breakfast was good but I've had better at other Embassy's. I'll stay at the Hoover location...

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Helpful?
Thank Sleigh4You
Fred D, General Manager at Embassy Suites by Hilton Birmingham, responded to this review

Hello Sleigh4You- Thank you for taking the time to let us know about your experience. I am sorry we did not provide a more quality stay. We will be sure to share your comments with our team and work to catch the bathroom issues you noted during cleaning rather than after a guest checks in. I hope you would give...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Southbridge Office complex off of the Red Mountain Expressway, the Embassy Suites is the only upscale, all-suite hotel in the Birmingham area. Complimentary Cooked-to-Order Breakfast and a Manager's Reception served daily. Three miles from UAB Campus, St. Vincent's Hospital, the Zoo, Botanical Gardens, Civil Rights Institute and so much more. ... more   less 

Additional Information about Embassy Suites by Hilton Birmingham

Address: 2300 Woodcrest Place, Birmingham, AL 35209
Region: United States > Alabama > Birmingham
Price Range: $160 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Embassy Suites Birmingham Hotel Birmingham
Birmingham Embassy Suites
Hotel Style:
#27 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Birmingham staff and other travellers.
3 questions
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Atlanta, GA
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel”
 of 5 bubbles ClevelandOhioTim, 21 Feb 2017 | Read review
“Go somewhere else!”
 of 5 bubbles 420LisaE, 30 Jan 2017 | Read review
“Ask for a room not facing the highway...road noise can be heard.”
 of 5 bubbles 527co, 15 Jan 2017 | Read review
“Room away from elevators”
 of 5 bubbles GuyFromAtlanta_GA, 7 Jan 2017 | Read review
“None at all but if you have to stay stay away from the highway noise.”
 of 5 bubbles cindyalan84, 6 Jan 2017 | Read review
5 of 5