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It is not the typical Holidat Inn.
Room is not well maintained. The cleanliness is poor and housekeeping is not edoing any effort to do it. It is not comfortable due to the noise of the refrigerator and air conditioner. The bed was noisy.
Arrived late at night on the 1st of February and the staff at the front desk were very friendly and helpful. Bonus-- it was only 3-5 minutes from the airport. Breakfast in the morning was excellent. Couldn't complain about the great selection of food. Staff...More
I booked this property for my group 9 rooms in total
Everything was perfect !!!
Lonnie ( I’m sorry if I’m misspelling your name) at the front desk is such a gem !!!!
He make sure that my group had a smoothed checked in process...More
Response from holidayinn13, Manager at Holiday Inn Birmingham-AirportResponded 2 weeks ago
We are so glad you enjoyed your recent stay with us and look forward to serving you again soon.
Okay, as usual there are both pros and cons to any property. First of all the pros. I found every staff member to be very courteous and friendly. There is an ample parking lot with a fence around it telling you what type of neighborhood...More
Thank Kevin W
Response from holidayinn13, Manager at Holiday Inn Birmingham-AirportResponded 10 February 2018
We sincerely apologize for an inconvenience you experienced during you stay with us. If there is anything we can do for you in the future, please contact us directly 205-909-1999
We stayed here on the way home at the Birmingham location check in was very good check we stayed on points and was a late check in after 8pm went into room refrigerator was off we cut on but by midnight it had not cooled...More
Thank Julian P
Response from holidayinn13, Manager at Holiday Inn Birmingham-AirportResponded 3 January 2018
We sincerely apologize for the issues you experienced during your stay. We strive to make our hotel one that guests love and obviously we failed in your situation. I will pass your comments on to the department heads to alleviate any problems in the future....More