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Holiday Inn Airport is definitely a step above the usual Holiday Inns. I always stay at this particular property while in Birmingham. The location is great, and the staff is always so friendly and accommodating to my needs.
WORST HOTEL EVER. . . if I could give this trashy hotel negative zero I would. Management doesn't care or take the guests serious. I've left several voicemails, and messages through their front desk staff and still there was no return calls. You really can't...More
1 Thank nessav6375
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-AirportResponded 5 September 2017
Thank you for your review regarding your recent stay at Holiday Inn Birmingham-Airport, AL. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to...More
I stayed here overnight and found it very comfortable. The staff were friendly and welcoming and even supplied a roll of sellotape I needed to wrap up some presents. My room was extremely comfortable with a bath and shower and loads of hot water. Breakfast...More
The staff at The Holiday Inn Airport was exceptionally friendly and accommodating! Nayeli at the front desk was amazing and as I was frustrated with the holiday inn 1800 customer service help line and she completely changed my experience from negative to positive. The rooms...More
Stayed here for a second time and the hotel staff are just great. Very courteous and warm. This facility is located in a prime environment about 10 minutes from the airport and have lots of restaurants that serve very good food.