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Sheraton Birmingham

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Sheraton Birmingham
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884 Reviews from our TripAdvisor Community

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Showing 880: English reviews
New York City, New York
Reviewed 3 weeks ago via mobile

Outdated property. Staff very nice however not set up for business. Couldn't find plug next to bed had to call guest services. Turned out there was a power strip way under bed, pulled it out , dust riddled and dirty. Way to start my evening. Room outdated peeling wallpaper, dirty stained carpet and bathroom old and neglected. Certainly not somewhere...

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Helpful?
Thank Danielle O
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello Danielle O, Thank you for providing us with your feedback. I am sorry to hear that you did not enjoy your stay with us. I will be sure to address your concerns with my staff. We hope you decided to give us another try the next time you are in town. Happy Holidays, Pam Washington Hotel Manager

Cartersville, Georgia
Reviewed 3 weeks ago

It may be just me, but we found the hotel to be all about the name. It was convenient to BJCC, but that was about it. Typical intercity location. Would have been better to have stayed at another hotel/motel and paid for a taxi or ride service. Few restaurants within walking distance, those in the hotel were $$$. Must pay...

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Helpful?
Thank wacarte
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello wacarte, Thank you for your feedback and for staying at the Sheraton Birmingham Hotel. Happy Holidays, Pam Washington

Reviewed 4 weeks ago

I thought this would be a nice place for my husband to recoup after he had eye surgery however I could have NEVER been more wrong !!! upon checking in I helped my husband get into the bed ( he could not see ) and the minute I pulled the covers back the top sheet I was shocked to see...

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Helpful?
Thank Doris B
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello Doris B, Thank you for sharing your concerns with us. I am truly sorry to hear that you didn't enjoy your stay. We take pride in the cleanliness of our hotel and be able to provide each of our guest with exceptional service. I will be sure to address each of your valid concerns with my staff to make...

Ellisville, Mississippi
Reviewed 4 weeks ago

You mostly pay for convenience with this hotel. If you have something going on at the BJCC, then this hotel is great. We got the club lounge access. During the day, there is not much in there as advertised. Breakfast included scrambled eggs, muffins, pastries, fruits, cereal, and oat meal. Certainly nothing brag about. Don't be fooled by the $8...

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Helpful?
Thank Pyx44
sheswithstarwood, Hotel Managers at Sheraton Birmingham, responded to this review

Hello Pyx44, Thank you for providing us with your feedback. I'd like to apologize for any inconvenience your experienced during your visit. Please know that I will be addressing your concerns with my staff. We hope to see you again in the future. Warm Regards, Pam Washington

Hattiesburg, Mississippi
Reviewed 5 weeks ago

This hotel is a mish-mash of paradoxes. On the + side: right across the street from BJConvention Center, nice rooms, no extra charge for our dog. On the - side: no place for the pet to poop except out the front door and into the flower beds, no restaurant, no snack machines anywhere in the hotel, no fridge, no pen...

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Helpful?
Thank missmadam_10
Atlanta, Georgia
Reviewed 3 November 2016 via mobile

I wanted to give this hotel a 5star, and really nothing happened but a few frustrating things. 1. No hot water in the shower, wasn't cold but not hot or warm 2. There were kids clothes left in the drawers 3. No fridge, there once was but you could see where they took it out 4. I called their corporate...

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Helpful?
Thank GAtravler123
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello GAtravler123, Thank you sharing your experience with us. I would like to apologize for some of your inconveniences. Looking forward to having you visit with us again. Warm Regards, Pam Washington

Reviewed 2 November 2016 via mobile

Nice clean and spacious rooms, good restaurant, good and friendly staff, good fitness centre and pool. Uptown is just behind the hotel in walking distance with some decent bars and bar/fast food joints.

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Helpful?
Thank Papa S
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello Papa S, Thank you for your review and for staying with us. Warm Regards, Pam Washington

Knoxville, Tennessee
Reviewed 1 November 2016 via mobile

Beautifully designed hotel, however, the room was slightly on the small side..even the bathroom. No refrigerators or microwaves in the rooms (refrigerators can be rented for $20.00 IF they have any available). Don't even remember the last hotel I stayed in that these were not standard amenities. Ice machine did not work on our floor. Some of the equipment/machines in...

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Helpful?
Thank Betsy T
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello Betsy T, Thank you for your comments. Warm Regards, Pam Washington

Reviewed 1 November 2016

Spent the weekend (Friday to Sunday) in Birmingham at the Sheraton hotel. This was Magic City Classic weekend and the Sheraton was the host hotel for both schools. They provided excellent customer service. Rooms were nice and clean, The shower curtain were obviously new and the bath towels were quality soft towels. Will definitely stay at the Sheraton if I'm...

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Helpful?
Thank ilyscia
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello ilyscia, Thank you for sharing. We look forward to seeing you during Magic City Classic Weekend next year or sooner. Warm Regards, Pam Washington

Reviewed 1 November 2016

My wife and I just completed our stay at the Sheraton during the "Magic City Classic" weekend in October 2016. After acquiring a Club Level Room which provides for access to the Club Level for evening Hors d'oeuvre and morning breakfast, we went to the Club Level on Saturday morning only to find out they did not have adequate food...

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Helpful?
Thank Norris P
sheswithstarwood, Hotel Manager at Sheraton Birmingham, responded to this review

Hello Norris P, Thank you for taking the time to share your comments with us. I would like to extend a sincere apology for your dissatisfaction with our property's club level amenities. It is comments like yours that we can learn to improve on meeting each of our guest expectations. I will be sure to share your comments with my...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 

Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1101
Region: United States > Alabama > Birmingham
Price Range: $167 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton
Hotel Style:
#2 Green Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Birmingham staff and other travellers.
3 questions
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Nashville, Tennessee
6 months ago
over a year ago

See all questions (3)

Questions? Get answers from Sheraton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay extra for club level. The lounge is not worth the extra money paid.”
 of 5 bubbles Pyx44, 6 Nov 2016 | Read review
“Our room was on the 16th floor - with a dog! Ask for a lower floor.”
 of 5 bubbles missmadam_10, 5 Nov 2016 | Read review
“not sure. However, i will ask for a room with a balcony next time”
 of 5 bubbles ilyscia, 31 Oct 2016 | Read review
“Don't get Club Level accommodations if you want a decent meal!!!”
 of 5 bubbles norrisp69, 31 Oct 2016 | Read review
“You have to go up escalators to elevators to get to all rooms.”
 of 5 bubbles jackieg481, 18 Oct 2016 | Read review
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