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Sheraton Birmingham

1,002 reviews
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Traveller (145)
Room & Suite (217)
Dining (53)
Overview
  • Excellent26%
  • Very good31%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“convention center”(121 reviews)
“spg member”(12 reviews)
“the club lounge”(17 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Birmingham
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,002)Write a Review
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85
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85
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All reviewsconvention centerspg memberthe club loungestarbucks coffeeattending an eventself parkingdowntown areathe room was nicebjccjeffersonuptownfreewayalabama
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11 - 15 of 998 reviews
Reviewed 8 January 2018 via mobile

We were in Birmingham for a cheer competition. I can’t say enough good things about the service from the staff of the hotel. From check in, to valet, to wait staff, to house keeping...everyone was friendly and helpful. The hotel itself is older but the...More

Thank JRHolm
Reviewed 28 December 2017 via mobile

An old hotel with nice clean rooms, the club level lounge was great but too small. The staff is friendly and helpfull. The breakfast selection was nice! The location is also good just ten minutes walk from the city center!

Thank pekka77
Reviewed 27 December 2017

Charged me three different times on 3 different credit cards at 3 different prices. Needless to say they charged me at the highest rate at check out. Each time I called to change something about my reservation, unbeknownst to me, they were sending new reservation...More

Thank Ruby M
Response from Pam W, Manager at Sheraton BirminghamResponded 30 December 2017

Dear Ruby M, Thank you for taking the time to share your valuable feedback. The experience you described is not characteristic of the level of service our company strives to provide. For this, I sincerely apologize. I would appreciate the opportunity to hear more about...More

Reviewed 23 December 2017 via mobile

The room was clean except for the bed linens. It was very evident that housekeeping staff ignored the linens on the bed! You will see by the photos below the sheets were not changed between guests! Turned down the duvet and this is what I...More

Thank Julia D
Response from Pam W, Manager at Sheraton BirminghamResponded 26 December 2017

Julia D, Thank you for sharing feedback regarding your recent experience at the Sheraton Birmingham Hotel. At Sheraton, cleanliness is a top priority and our goal is to deliver a clean room to every guest. Please accept our sincere apology for falling short of our...More

Reviewed 14 December 2017 via mobile

For the money we paid I was greatly disappointed. We arrived to see a sold out TSO show at the attached legacy arena. The hotel was full but there was 1 person working the check in with a huge line. Our “club level” room we...More

1  Thank Jennifer Smith L
Response from Pam W, Manager at Sheraton BirminghamResponded 15 December 2017

Jennifer Smith L, Thank you for sharing feedback regarding your recent stay at the Sheraton Birmingham Hotel. At Sheraton, we take pride in delivering exceptional service. Unfortunately, we fell short of our goal. Please accept our sincerely apology for the inconveniences you experienced during your...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$175 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (145)
Room & Suite (217)
Dining (53)
Pool & Beach (34)
Amenities (63)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jane B
17 June 2017|
AnswerShow all 11 answers
Response from Nzpilot1 | Reviewed this property |
Yes the prior response is correct. There some small Shops close by. However the shuttle can take you the large shops with greater selection. I hope you found the right option that works for you!
0
Votes
MsJohnson58
3 March 2017|
AnswerShow all 2 answers
Response from jose9699 | Property representative |
Hi there, From the Sheraton to Linn Park is a short 5m walk,
0
Votes
willie43rd
11 June 2016|
AnswerShow all 4 answers
Response from ashelton21 | Reviewed this property |
No, not a fridge and I cannot remember if there was a microwave but I honestly don't think so. Just a coffee pot.
0
Votes
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12
Room Tips
"Stay away from rooms with connecting doors! LOUD!!"
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"Just ask for a higher fooor"
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"If you stay here, check your room thoroughly."
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"Ask for a city view and a high floor"
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