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Four Points by Sheraton Tai'an

Booking.comUS$53*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$70*
US$53*
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US$66*
US$66*
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88 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Australia
Reviewed 2 weeks ago via mobile

We stayed here for a few nights as part of a group and enjoyed the experience. Unlike some recent reviewers, we found the staff friendly and helpful, competent (in the Chinese way) with English and ready to please. The quality of the breakfast was high and we enjoyed the variety. My only issue was in putting in some laundry with...

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Helpful?
Thank geoffrog
marcomtaian, 客户关系经理 at Four Points by Sheraton Tai'an, responded to this review

Dear guests, thank you for choosing our hotel and for sharing your stay! I'm glad you had a wonderful and an enjoyable day in the hotel, thank you for your support and give us the power of keeping improving and pursuing of excellence. Thank you for your feedback, we are sorry that your experience in our hotel is not perfect,...

Chicago, Illinois
Reviewed 4 weeks ago

Truly disappointing that the Starwood global brand does not take control of this property. A Western brand with local management that poorly executed. The only positive was the bed was good. Room: carpet stains in the entire room, I dared not walk on the floor without the slipper. Furniture was in bad shape. The fake leather is peeling off the...

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Helpful?
Thank FYL003
marcomtaian, Manager at Four Points by Sheraton Tai'an, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Taian with us. I was disappointed to hear about your experience in our dining outlet and room facility. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number...

Reviewed 17 February 2017

Old rundown Vegas style hotel that should be put down. Everything is consistent with one endeavour: scare away each unaware customer! So now you know now and you can see the real pictures I took! Look at the facade windows and count the (closed) rooms with totally rundown curtains: it's frankly astonishing. STAY AWAY!!! After a free upgrade to make...

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Helpful?
Thank Maurice L
Management response:

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Taian with us. I was disappointed to hear about your experience in our dining outlet and room facility. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number...

Stratford-upon-Avon, United Kingdom
Reviewed 2 February 2017 via mobile

This is a large hotel near to Tai'Shan. First impressions were quite poor... checking in took 20 minutes due to under staffed reception. The room itself (standard king room) is quite big, bed is comfortable but the bathroom is quite cramped with little space for toiletries etc.... Dining in the hotel gets worse. The main buffet dining room was "full"...

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Helpful?
1Thank TomJackUK
Management response:

Dear Guest,Thanks for your comments,we will actively adjust your comments, welcome you once again to Fourpoints By Sheraton Taian.

Beijing, China
Reviewed 15 January 2017

We had a surprisingly wonderful stay at the Four Point Sheraton in Tai'An over the New Year holiday. The room rate was low probably due to the low season, despite of the holiday season. We got upgraded into a suite as a platinum benefit, which was wonderful enough. The front desk also covered free breakfast for both my husband and...

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Helpful?
Thank Tracy C
Management response:

Dear Guest, Thanks for your support, welcome again

London, United Kingdom
Reviewed 2 December 2016

Stayed again in November. I visit several times a year. Not a lot to add to my previous reviews. As ever room was very good and staff maintain their very good standards.I am always treated as an old friend and right through from management to general staff everybody is welcoming,friendly and helpfull. If you are coming to Taian this is...

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Helpful?
Thank geraldh987
marcomtaian, - at Four Points by Sheraton Tai'an, responded to this review

Dear guests, thank you for your praise. I'm glad you had a wonderful and an enjoyable day in the hotel, thank you for your support and give us the power of keeping improving and pursuing of excellence. Look forward to your next visit!

Fullerton, Ca, USA
Reviewed 5 November 2016

Upgraded to a very nice junior suite due to platinum SPG status. Overall quality of this Four Points more like a Sheraton in the US. Location is very close to the South Gate of Mt Ti. The staff members were very pleasant and tried to help, but since we speak only a few basic Chinese words and most staff here...

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Helpful?
Thank JackR46
marcomtaian, - at Four Points by Sheraton Tai'an, responded to this review

Dear guests, thanks for your comment, we are sorry that the hotel are failure to provide you with the perfect stay. We have already fed back the issue to the relevant departments and will improve it as soon as possible. Look forward to your next visit!

Shanghai, China
Reviewed 9 October 2016

Amazing. The interior and outside was luxury and although it is a Four Points, it is as good as any hotel in Asia. Good service and designs are good. However, do not eat the hotel food as it is not good and try to find local restaurants in the nearby street

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Helpful?
Thank Andrew T
Management response:

Dear friend, thanks for chosen our hotel and we were so honored that bring you a beautiful time. Looking forward to see you again. ☺

London, United Kingdom
Reviewed 13 July 2016

Regularly visit this hotel. Always treated so well by all management and staff. Generaly a good standard of English spoken in most departments.No executive floor lounge but now have separate section in restaurant for SPG members. As previous reports large rooms with good standard beds and bathrooms. Staying in Taian then use this hotel.

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Helpful?
Thank geraldh987
Management response:

Dear old friend, thanks for chosen our hotel and we were so honored that bring you a beautiful time. As you saw, we has improved our restaurant section and hope you enjoyed it. Looking forward to see you again. ☺

Reviewed 27 May 2016 via mobile

Good hotel in Taian. Rooms are fine and overall service is good. More of a western flavour than other Taian hotels, not even any chicken feet at the breakfast buffet, so no full China immersion but one doesn't mind. Rush hour traffic can be heavy so reserve a bit of time for getting anywhere.

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Helpful?
Thank David E
Management response:

Dear friend, thanks for chosen our hotel, we were so pleasure you had a good time with our hotel. We are pleasure to provide limousine service if you had a travel plan, it can save you much more time. Looking forward to see you again.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Everything you need, plus the style and extras you love, that’s Four Points by Sheraton Taian. Get what you are looking for with the style and service you want all at a great price. We have what matters most to you like a comfortable bed, a delicious breakfast and fresh coffee you will also find free Wi-Fi, free bottles of water in your room, great local beer with Best Brews and much more. Whether you are in town for work or just for fun, your always have a great stay with us. ... more   less 

Additional Information about Four Points by Sheraton Tai'an

Address: No.888 Huanshan East Road, Taishan District, Tai'an 271000, China
Region: China > Shandong > Tai'an
Price Range: $83 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Tai'an 4*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Tai'an
#3 Best Value Hotel in Tai'an
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Tai'an staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from Four Points by Sheraton Tai'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“none available”
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“Top Rooms have better rooms”
V6498YAandrewt, 8 Oct 2016 | Read review
“Rooms to thhe front have the best views of Taishan mountain.”
geraldh987, 13 Jul 2016 | Read review
“look elsewhere...”
jfog2014, 5 Sep 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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