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Pullman Lijiang Resort & Spa

260 reviews
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Traveller (357)
Room & Suite (114)
Dining (27)
Overview
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“bedroom villa”(16 reviews)
“horse carriage”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)Write a Review
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Traveller rating
114
37
9
2
2
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114
37
9
2
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All reviewsbedroom villahorse carriagechinese restaurantjade dragon snow mountainoutdoor hot tubaccor loyaltyold townmins drive awaygrand viewbeautiful landscapethe studysmall lakeperfect holidaylarge bedroomprivate gardenstyle architecturebaisha village
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1 - 5 of 164 reviews
Reviewed 4 weeks ago

As part of our Kunming/Lijiang XMas trip we stayed here 3 nights during this very off peak period. Checking in as Accor members we were upgraded to a huge villa. PROS - It seems being Accor members has advantages in China. Though it was off...More

1  Thank peppercrab888
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 4 weeks ago

Dear peppercrab888 Thank you very much for taking the time and writing such a extensive and detailled feedback on your recent stay here with us at Pullman Lijiang Resort and Spa. I am glad to learn that you like our resort and enjoyed the upgrade...More

Reviewed 30 December 2017 via mobile

My husband and I just came back from an unforgettable stay at the resort's wonderfully designed one-bedroom villa for 5days/4nights. We definitely enjoyed our privacy in the villa as well as being surrounded by nature in the whole resort, having the Jade Dragon Snow mountain...More

Thank Anle_Lizaso
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 5 January 2018

Dear Anle_Lizaso Thank you very much for taking the time and writing down your experience during you stay here with us at Pullman Lijiang Resort and Spa. Indeed it was a great pleasure to have you as our guest. I am very pleased to read...More

Reviewed 8 November 2017

We stayed in this hotel for 3 nights in early November and our experience was great. Hotel staff was very friendly and accommodating, rooms were clean and well organized and surroundings were beautiful and well-kept. Oh, and breakfast includes basically everything that you could ask...More

Thank helena j
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 15 November 2017

Dear helena j Thank you very much for taking the time to review your recent stay here with us at Pullman Lijiang Resort and Spa. It is great to learn that we could exceed your expectations in terms of product and service in all areas...More

Reviewed 7 November 2017

We really enjoyed our stay in this hotel. The staff is very friendly, the layout and setting of the hotel are lovely. From the hotel compound we were able to enjoy the stunning view of the Jade Dragon Snow Mountain. We stayed in a one-bedroom...More

Thank Elisabeth_Ry
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 15 November 2017

Dear Elisabeth_Ry It is with great pleasure to read your review about your recent stay here with us at Pullman Lijiang Resort and Spa. Our tranquil and quiet resort setting is indeed a perfect escape location with easy access to all major tourist spots as...More

Reviewed 3 November 2017

In a planned stay of just 36 hours, I had 3 major problems with the Front Office in which I found their staff to be mendacious and incapable. Each problem took hours of my time to resolve. Briefly: 1. There was NO HEAT at the...More

Thank Charon666
Response from h7231-GM, General Manager at Pullman Lijiang Resort & SpaResponded 4 November 2017

Dear Charon666 Thank you very much for sharing your experience during your stay here with us at Pullman Lijiang Resort and Spa. I can only apologize for your negative experiences and impressions during the resolution of the different problems occured during your stay as this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Golf Course
Details
Price range
US$112 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lijiang
#5 Family Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#7 Luxury Hotel in Lijiang
#21 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Lijiang
#5 Family Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#7 Luxury Hotel in Lijiang
#21 Best Value Hotel in Lijiang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (357)
Room & Suite (114)
Dining (27)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sydneysider75
17 February 2018|
AnswerShow all 2 answers
Response from h7231-GM | Property representative |
Dear Sydneysider 75 Thank you for your Question in regards to the different wording for the same room type on third party booking websites. Checking these pages i found that this needs to be changed to avoid confusion, which... More
1
Vote
manopv2000
20 December 2017|
Answer
Response from h7231-GM | Property representative |
Dear manopv2000 Thank you very much for your question. We do extend all Benefits for Accor Le Club Platinum Members as per Policy.A free breakfast as well as a free afternoon tea is offered for Accor Le Club Platinum... More
0
Votes
Frances D
27 June 2017|
AnswerShow all 4 answers
Response from h7231-GM | Property representative |
Dear Frances D In our Hotel building we have two floors yet the second floor is reachable via a lift. All other areas are on the groundfloor. Lijiang has an average alitude of 2400m above sea level.
0
Votes
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1234
Room Tips
"Stay away."
Read review
"Any room face to the snow mountain."
Read review
"Rooms on the south side are quieter"
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"Get a Villa with the outdoor spa close to the Restaurant Area."
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