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Pullman Lijiang Resort & Spa

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#7 of 919 Hotels in Lijiang
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Lijiang Resort & Spa
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231 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Hong Kong, China
Reviewed 16 July 2014

My wife's firm were having a retreat at the hotel and I tagged along as a spouse. The hotel has been described in other reviews so I will not repeat a description here. It rained most of the time we were there but an abundance of large umbrellas all over the hotel ensured we had one when needed. We were...

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Helpful?
Thank Pjacko
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Pjacko, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback and comments regarding your stay. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence and I will share your most favorable sentiments and...

Jakarta, Indonesia
Reviewed 8 July 2014

I got a room on the 2nd floor which is overlooking the stunning view of the jade dragon snow mountain. The room is nice , modern and spacious. Most hotels in china is with small rooms and hard bed or pillows but Pullman keeps its standard. Staffs are friendly and helpful and they can arrange the taxi to Dayan old...

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Helpful?
Thank Yoelitta
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yoelitta, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to...

Hong Kong, China
Reviewed 4 July 2014

My wife and I just came back from a 5 day holiday at this amazing resort. The facilities were excellent and service of the staff was amazing. They handled every request with great efficiency and always with a smile. They seemed to remember every preference we had. we certainly will go back!!! No better way to recharge your batteries!!!

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Helpful?
Thank HansL573
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HansL573, thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and I know that I speak on the behalf of my entire resort team when I say, that we all truly appreciate your kind comments and to hear that we were able to meet your expectations in the commitment and...

Munich, Germany
Reviewed 3 July 2014

[INTRODUCTION] Visiting Lijiang and it's surroundings, we spent three days in this beautiful 5-star resort. The first thing that comes to mind is the layout and the flair of the hotel, elegantly combining Lijiang's old-town style with modern straight glass and metal surfaces. The hotel complex is comprised of low 1-2 story bungalows centered around a scenic, peaceful artificial lake....

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Helpful?
2Thank Lau W
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lau W, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear...

Melbourne
Reviewed 2 July 2014

Stayed in a two Bedroom villa for three night. Room layout is great, but lacks some basis needs....Kitchen area with a range hood, but no cooking options....No Wine Glasses in the room.. very limited Tea and Coffee options... no milk in the room for Tea.. but a lot of options for Chinese Tea... But on a positive side: Staff very...

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Helpful?
Thank kiwiawayMelbourne
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Kiwiaway, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. We regret that some details in the living room area of your villa were not up to your expectation and I would like to share with you our high...

Beijing, China
Reviewed 18 June 2014

Stayed one night at the Pullman resort in one of the regular rooms. The first room we got had some AC issue and it was super hot when we went back after our disappointing visit to Shuhe Old Town. So we end up in a room with balcony on the 2nd floor. They may have mentioned that due to some...

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Helpful?
Thank exzx
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear exzx, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I was most concern about the inconvenience you experienced with the AC in your room and I do apologize with all one`s heart. It is essential that we receive feedback like yours in order to identify both our strength and...

Shanghai
Reviewed 2 May 2014

Our family stayed six days at the Pullman Lijiang. We had a beautiful 2-bedroom villa with serene garden and stunning mountain view. The highlights for our children were the private hottub in the garden and to roam the scenic resort on the rented bikes. Shuhe is within walking distance but the hotel also offers a horse-carriage-shuttle that made the short...

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Helpful?
Thank Mjb D
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mjb D, first of all my apologies for replying so late to your valuable feedback and comments in TripAdvisor and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized...

Shanghai, China
Reviewed 15 April 2014

I, my wife and our two children, boy and girl aged 10 and 12, stayed for three days at this resort. The villa was superb, and was well beyond what we had expected. The staff was 100% service-oriented and took care of our every need. The GM is a German fellow who is a seasoned pro and obviously took a...

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Thank ClarkExpat
dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear ClarkExpat, Thanks for taking time to post this review about Pullman Lijiang Resort & Spa. We are very glad to know you and your family enjoyed your stay with us in April. We feel appreciated for your recommendation and look forward to welcoming you and your family again in your next visit in Lijiang.

Palma de Mallorca, Spain
Reviewed 1 April 2014

We stayed in one of the two bedroom villas, that's a good option when travelling with children. Great location, Shuhe within walking distance. Hotel also provides a shuttle service via horse carriage to that village, that's great fun for kids.

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1Thank Enjoy8888
dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Enjoy8888, Thanks for taking time to post this review about Pullman Lijiang Resort & Spa. We are very glad to know you and your family enjoyed your stay with us. Pullman Lijiang is located adjacent to Shuhe Old Town which may take you 15 minutes walk from the resort to the old town. We provide free horse carriage service...

Singapore, Singapore
Reviewed 14 March 2014

Review collected in partnership with Accorhotels.com
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Thank Travelbug7522
dir-marcomlijiang, Public Relations Manager at Pullman Lijiang Resort & Spa, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Price Range: $166 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Resort And Spa
Pullman Lijiang Hotel Lijiang
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#6 Family Hotel in Lijiang
#20 Best Value Hotel in Lijiang
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Lijiang Resort & Spa staff and other travellers.
4 questions
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Hong Kong, China
over a year ago

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Questions? Get answers from Pullman Lijiang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic view and location! View of the mountains are to die for”
 of 5 bubbles LeePW, 10 Jan 2017 | Read review
“Expect more time at check in”
 of 5 bubbles tisantlai, 2 Jan 2017 | Read review
“For families, rooms with outdoor hot tubs are great.”
 of 5 bubbles EmilyS678, 17 Apr 2016 | Read review
“Best views of the Dragon mountain from Deluxe rooms”
 of 5 bubbles LadyA_9228, 29 Mar 2016 | Read review
“Go for the villas, really worth it!”
  • View from the bridge
 of 5 bubbles lumule, 13 Jul 2015 | Read review
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