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Sonesta Hotel Guayaquil

978 reviews
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Traveller (84)
Room & Suite (67)
Dining (14)
Overview
  • Excellent59%
  • Very good31%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“food court”(11 reviews)
“shopping mall”(14 reviews)
“direct access”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (978)Write a Review
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Traveller rating
64
65
21
6
3
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LanguageEnglish
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64
65
21
6
3
Show reviews that mention
All reviewsfood courtshopping malldirect accessclose to the airportcenter citymall del solmodern facilitybusiness travelersroom servicebig mallmin ridepleasant hotelshuttle buslove this hotelwelcome drinkbreakfast buffetnext morning
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1 - 5 of 159 reviews
Reviewed yesterday via mobile

I had a good experience staying there for a night. Location is great. Very close to the airport, and literally next to Mall del Sol. This mall has everything in it and it is huge. The hotel room is very nice, modern, large and clean....More

Thank Felipe V
Reviewed 4 weeks ago

Overall the hotel is a good choice if transiting through Guayaquil. It is clean with hot water and acceptable toilet facilities (meaning you can flush toilet paper down the toilet). The hotel is connected to an upscale mall with a food court and large grocery...More

Thank RavenReflections
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 3 weeks ago

Dear Guest, Thank you for preferring Sonesta Hotel Guayaquil. We regret the confusion that could have been generated in your reservation through Orbitz about the final price to pay for your accommodation since the rate chosen by you on the website, shows the payment terms...More

Reviewed 29 December 2017 via mobile

I think I expected too much when booking. First of all, I had problems since they told us breakfast wasn't included in our reservation which meant we had to pay way more for it. This is not a place to rest or relax since they...More

Thank fernandoq843
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 2 January 2018

Dear Guest, It is very important for us to know how was your stay with us. According to your review on line we are worried about it, we will take the corrective measures with our hotel staff from Front Desk, gym and events because we...More

Reviewed 22 December 2017 via mobile

We always stay at the Sonesta when in Guayaquil and they never disappoint. Clean, consistent, comfortable. Close to the airport, attached to a mall, and with a lovely restaurant inside the hotel. We've tried other hotels in the area but always come back to the...More

1  Thank Sarah C
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 26 December 2017

Dear Guest, Thank you for preferring our hotel, your comments are extremely important because help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We sincerely want you to come back soon. If you have...More

Reviewed 3 October 2017

I thanked my travel agent in person for booking me into the Sonesta. One of my most pleasant hotel stays in memory, and I was disappointed that I had to leave for the hotel so early. Every member of the staff was cordial and a...More

1  Thank Jeanne M
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 6 October 2017

Dear Guest, We are grateful for having the time to let us your pleasant comments. It is very important for us to know how was your stay with us. Your evaluation will help us to continue providing you a high service that our guests deserves....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$102 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Guayaquil
#2 Spa Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Guayaquil
#2 Spa Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (84)
Room & Suite (67)
Dining (14)
Pool & Beach (11)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Pamr7777NY
27 July 2015|
Answer
Response from VikramadityaW | Reviewed this property |
yes the Shuttle is free.
0
Votes
Room Tips
"I'd try and get a room as high up as possible. Seems to be lots of activity at street level"
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"Request a room on top floors"
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"Ask for everything before get surprised!"
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"Look for a room at the points of the almond shaped floors. They are the quietest."
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