We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBER

527 reviews
Save
Traveller (268)
Room & Suite (63)
Pool & Beach (56)
Overview
  • Excellent40%
  • Very good46%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (527)Write a Review
There are newer reviews for GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBER
See the most recent reviews
Filter reviews
203 results
Traveller rating
93
79
21
8
2
Traveller type
Time of year
LanguageEnglish
More languages
93
79
21
8
2
Show reviews that mention
All reviewsswimming pooltwo bottles of waterhour restaurantde losgreat hotellovely poolcomplimentary breakfastthe hotel staffstayed nightsrooms were cleanenjoyed my stayair confront desk staffhotel restaurantgalapagos tripfew blocksroom was large
FilterEnglish
Updating list...
91 - 95 of 203 reviews
Reviewed 26 February 2016 via mobile

We enjoyed our stay here. It is rather upscale and we found ourselves excited about the facility. Customer service was wonderful, the hotel was new and clean, and the location was good. The staff was helpful and we were able to utilize the Internet with...More

1  Thank slidermuzz
Response from Maria Jose N, Director de Relaciones con Clientes at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 5 January 2017

Dear slidermuzz, We are happy you had a great time at our hotel. You opinion is very kind and it motivates us to keep giving the best for all our visitors. We hope to see you back soon.

Reviewed 31 January 2016

A very nice, clean and well appointed hotel located easy walking distance from the Malecon. The hotel has an in house bar and restaurant which serves a very good included breakfast and good food at lunch time too. There is a great pool and deck...More

Thank jandm9002
Response from ventasghg, Director de Relaciones con Clientes at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 4 February 2016

We are so pleased to hear that you enjoyed your stay with us so much. We truly hope to have the opportunity to serve you again.

Reviewed 31 January 2016

I've stayed here several times over the years and it never ceases to please. The hotel staff are very attentive and professional. The restaurant breakfast especially delicious with Ecuadorian specialties. The pool area is very pleasant and the rooms are spacious, clean, and well appointed.

Thank Billy B
Response from ventasghg, Director de Relaciones con Clientes at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 3 February 2016

Dear Mr. Billy B, We appreciate and are thankful, for having chosen us every time you visit our city. It is our pleasure to serve you doing what we love, that is being your place out of home.

Reviewed 5 January 2016

I really enjoyed my stay at the Grand Hotel, the location is central and all the staff were very helpful etc. The restaurant is a little "soulless" but the food is good and served well. My only (very minor) gripe (and I blame myself for...More

Thank Jay H
Response from Maria Jose N, Director de Relaciones con Clientes at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 5 January 2017

Dear Jay H, Thank you very much for sharing your opinion about our hotel. Please remember that we'll always expect you to come back to our hotel while in Guayaquil.

Reviewed 20 December 2015

I stayed two days in Guayaquil so that I could rest before I started my tour of Ecuador. Was pleasantly surprised that the hotel was quite lovely, very clean, and modern, yet had the feel of older charm. The room was very comfortable, bath was...More

Thank Pamela R
Response from Maria Jose N, Director de Relaciones con Clientes at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 13 January 2017

Dear Pamela R, We appreciate your kind reference about our hotel, and hope you had enjoyed your stay with us. Thank you for sharing your experience with other travellers. If you ever come back do not hesitate to stay at our hotel, we will be...More

View more reviews
PreviousNext
1171819202141
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Guayaquil
#6 Best Value Hotel in Guayaquil
#9 Family Hotel in Guayaquil
#9 Business Hotel in Guayaquil
#11 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Guayaquil
#6 Best Value Hotel in Guayaquil
#9 Family Hotel in Guayaquil
#9 Business Hotel in Guayaquil
#11 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (268)
Room & Suite (63)
Pool & Beach (56)
Dining (35)
Family and Play Areas (45)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Gary P
23 August 2017|
Answer
Response from Stefano P | Property representative |
Of course! we have parking facilities.
0
Votes
Gary P
23 August 2017|
AnswerShow all 4 answers
Response from Linda Z | Reviewed this property |
Sorry. We also did not have a car. However, the proprietress is very helpful and accommodating. Suggest you contact the hotel directly and ask her.
0
Votes
Hayley J
12 June 2017|
AnswerShow all 10 answers
Response from Grand Hotel Gua... E | Property representative |
Dear Hayley J. Yes, very secure and free of charge. Hope we can assist you!
0
Votes
Google Translation
PreviousNext
12
Room Tips
"Higher floors. Shop around on pricing and location"
Read review
"We Ask for a room overlooking the pool, rather than the street."
Read review
"Request a room NOT facing the street to seek quieter accommodations."
Read review
"Not sure. It's an excellent hotel, very centrally located in the city of Guayaquil"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing