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Hampton Inn by Hilton Guayaquil-Downtown

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Traveller (168)
Room & Suite (87)
Dining (21)
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Overview
  • Excellent38%
  • Very good43%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (606)
There are newer reviews for Hampton Inn by Hilton Guayaquil-Downtown
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All reviewshigh floorthe room was nicestayed one nightairportgalapagoshiltoniguanasvanflightchurchcab
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21 - 25 of 359 reviews
Reviewed 6 May 2016

One of the reasons I booked this hotel is it stated "Airport Transportation". Usually that means you get to the airport and then look for their van when you get outside. There was an issue with our luggage and by the time we went outside,...More

Thank ITGirlNYC
Reviewed 28 April 2016

Hotel located in downtown Guayaquil. Free breakfast with good choice of hot and cold options. We had free WIFI with good reception. They have a free shuttle to and from the airport every 45 minutes. You have to reserve. Business center where you can print...More

Thank Michel B
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 21 May 2016

Dear Michel B Thank you very much for your review and comments about your stay with us, we hope that you decide to visit us again, we love having you here!!

Reviewed 21 April 2016

Excellent all around hotel. Location is centrally located for exploring the city including the Malecon, Iguana Park, Las Penas, museums, Cerro Santa Ana and more. Staff was so helpful with directions, local phone calls, restaurant suggestions. The front desk, bellman, drivers and housekeeping were extra...More

Thank Mary B
Reviewed 16 April 2016 via mobile

Bed is bad and pillows tiny. The room smelled moldish and there were mosquitoes inside that could be dangerous due to the dengue fever and zika virus. Front desk is super slow and request that you sign a blank carbon copy slip with your credit...More

Thank LoyaltyLobby
Reviewed 7 April 2016

special as always. Alfredo the bartender and also the Sushi Chef make each of our visits very special. We go there because of them. The check in/main desk has always treated us well and seem to always be prepared for our visit. The parking staff...More

Review collected in partnership with Hampton
Thank Joy S
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 21 May 2016

Dear Joy S Thanks for your recognition with our team members, they really work hard and try to make a difference with each of our clients, we are very pleased that you feel so welcome here, please come back soon, we love having you here!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Concierge
Banquet Room
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Hot Tub
Details
Hotel class
Hotel Style
#5 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms
Details
Hotel class
Hotel Style
#5 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms
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Traveller (168)
Room & Suite (87)
Dining (21)
Pool & Beach (3)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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JCSANCHEZ1
20 November 2016|
AnswerShow all 2 answers
Response from JCSANCHEZ1 | Reviewed this property |
Me informaron que ya no funciona. aparentemente se encuentra en refaccion. han quitado hasta los letreros del edificio. es como si ya no existiese el hotel.
1
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Guohui C
29 July 2016|
AnswerShow all 3 answers
Response from WoIman | Reviewed this property |
Breakfast starts at 07.00- not early enough for those that have flights to catch between 05.00 and 10.00am The shuttle is by request Adios!
0
Votes
ameraroundtheworld
20 December 2015|
AnswerShow all 6 answers
Response from Karen K | Reviewed this property |
that's the hotel email address - sorry.
0
Votes
Room Tips
"Stay in a lower level in case of another earthquake. The lifts will not work so you need to get out in a..."
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"Rooms to the inside of the building don´t avoid the traffic noise."
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"Rooms on both 7th and 8th floor were very quiet"
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"Ask for rooms ending in 8. They are bigger than the others. They are also the most quiet ones."
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