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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsiguana parkpillow menuthe hotel's restaurantgreat hotelrecommend this hotellocation was perfectfew blocksyogurtcerro santa anasmall gymcomfortable bedplenty of hot waterthe entire staffnice staythe hotel staffbreakfast was includedspoke english
We booked Hotel Palace for the second time because of its location and friendliness of staff. They made sure our cabs were ordered for a 3 am pick up. Since we were not able to enjoy their free breakfast, they made sure we had a...More
Thank Heather S
Response from KManvik, Director Comercial at Hotel Palace GuayaquilResponded 4 days ago
Dear Guest,
We would like to thank you for taking the time to share your opinion with us; our number one priority is to fulfill our guests expectations and we are glad we did it. We are happy to read that you enjoyed your stay...More
Hotel Palace was the best part of my trip to Guayaquil. It is clean, modern, efficient, safe and was able to accommodate a change in my itinerary. The restaurant with huge windows is right on the sidewalk on a busy street in the shopping area...More
Thank PodunkVeggie
Response from KManvik, Director General at Hotel Palace GuayaquilResponded 30 January 2018
Dear Guest,
Tthank you for taking the time to share your opinion with us; our number one priority is to fulfill our guests expectations and we are glad we did it. We are happy to read that you enjoyed your stay with us.
We thank...More
We had to transit Guayaquil on our way back from a trip to the Galapagos and decided to spend 2 nights to rest after the wonderful but tiring visit there before continuing our trip. We decided to choose a centrally located hotel so that we...More
Thank AlanofLondon
Response from KManvik, Director Comercial at Hotel Palace GuayaquilResponded 5 weeks ago
Dear Guest,
We appreciate your wonderful comment about your recent stay in our Hotel. Every day we aim to become better and offer the best services to everyone who visits us; therefore, your comments confirm us that we are doing things the right way Thank...More
The hotel is nice as clean as expected. The stuff was nice and helpful. It is located conviniently to the tourist places. Only couple of minutes walk from the Malecon, Las Iguanas Park and the Las Penas neighborhood.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank moszi79
Response from KManvik, Director Comercial at Hotel Palace GuayaquilResponded 5 weeks ago
Dear Guest,
Thank you very much for taking the time to write a review about your stay at Hotel Palace. We are very glad to read that you enjoyed our services and facilities. Our privileged location allows our guests to visit the main touristic attractions...More
After a long flight with my toddler I needed a place that was clean and easy to get to. This was that and also there is a killer breakfast included. This was my third stay at the Palace and I have always found the rooms...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank jessicatamminga
Response from KManvik, Director Comercial at Hotel Palace GuayaquilResponded 5 weeks ago
Dear Guest,
Thank you for sharing your comments about your recent stay at our Hotel. We work with dedication every day to offer our guests the best service and fulfill their expectations. We are happy to read that our staff was helpful.
If you are...More
Response from PariahDog | Reviewed this property |
We just hailed a cab outside the hotel. They are around at all hours. Short ride to the airport, very inexpensive. You might want to have someone from the hotel hail the cab for you. Some drivers are "rogues" looking for... More
We just hailed a cab outside the hotel. They are around at all hours. Short ride to the airport, very inexpensive. You might want to have someone from the hotel hail the cab for you. Some drivers are "rogues" looking for naive tourists they can overcharge. You don't have to be paranoid, just on guard. Make sure they start the meter or negotiate the price in advance.
Response from barbaramB6150JB | Reviewed this property |
As others have said, throughout Ecuador the currency is US dollars. I didn’t try to exchange money at the hotel. ATM’s are readily available in Guayaquil. Good luck.