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Delightful and comfortable rooms, friendly environment with attentive staff that offers an excellent service 24 hours a day. The hotel is located in a restored, three-story building which, with its dark wooden finishings, Andean touches and colonial construction, combines traditional and modern decor. Numerous large windows allow in plenty of light. Since its inception in July 2004 by three siblings from the Cotacahi Pineda family, the hotel has received awards and praise for it innovative approach and design.
Super friendly and helpful staff. The hotel is just a short walk to the craft market and city sights. Room was spacious and comfortable with a wonderful fireplace in the common area. Would definitely recommend.
My wife and I just stayed at the Acoma for one night and quite frankly have no idea where the rave reviews have come from.
At first glance, the whitewashed adobe exterior looks inviting. However, judging by the drab, peeling, bare cubicle we were led...More
We stayed here 3 nights and were happy during this time (the hotel is clean and the staff seems nice). The last day, we did go out only 1 hour in the morning (to see the animals market), came back, took our luggages and took...More
We stayed one night on the main floor by the breakfast bar. Dark room. Wood floors made for noisy movement in the room.
Bathroom ventilation goes straight to the eating area. Great hot water!
Breakfast redeemed my disappointment with a very good breakfast complete with...More
Having read some of the recent good reviews on the Acoma Hotel, I have to wonder if they stayed at the same place. We were there on the last night of a three week tour around Ecuador that ended in mid-June. While there were some...More
Date of stay: June 2015
5 Thank mwcw
Response from Carolina P, Director de Relaciones Públicas at Hotel ACOMAResponded 23 July 2016
We are sorry to hear that your stay was not enjoyable, we have taken in consideration all your comments for improvement in the future.
Thank you for your stay.