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Traveller (15)
Room & Suite (14)
Dining (3)
Overview
  • Excellent32%
  • Very good47%
  • Average5%
  • Poor5%
  • Terrible11%
  • 3 weeks ago
    “Excellent hotel in Otavalo”
  • 25 Jun 2017
    “One and Done”
Salinas 07-57 Av. 31 de Octubre y Ricaurte, Otavalo 100450 Ecuador See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
3 Star accommodation
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Reviews (38)
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1 - 5 of 23 reviews
Reviewed 3 weeks ago via mobile

Super friendly and helpful staff. The hotel is just a short walk to the craft market and city sights. Room was spacious and comfortable with a wonderful fireplace in the common area. Would definitely recommend.

Thank mhcv
Reviewed 26 June 2017 via mobile

My wife and I just stayed at the Acoma for one night and quite frankly have no idea where the rave reviews have come from. At first glance, the whitewashed adobe exterior looks inviting. However, judging by the drab, peeling, bare cubicle we were led...More

Thank Experience316422
Reviewed 12 August 2016

We stayed here 3 nights and were happy during this time (the hotel is clean and the staff seems nice). The last day, we did go out only 1 hour in the morning (to see the animals market), came back, took our luggages and took...More

1  Thank frederiquelauriere
Reviewed 10 August 2016 via mobile

We stayed one night on the main floor by the breakfast bar. Dark room. Wood floors made for noisy movement in the room. Bathroom ventilation goes straight to the eating area. Great hot water! Breakfast redeemed my disappointment with a very good breakfast complete with...More

1  Thank Julia A
Reviewed 10 July 2015

Having read some of the recent good reviews on the Acoma Hotel, I have to wonder if they stayed at the same place. We were there on the last night of a three week tour around Ecuador that ended in mid-June. While there were some...More

5  Thank mwcw
Response from Carolina P, Director de Relaciones Públicas at Hotel AcomaResponded 23 July 2016

Dear guest, We are sorry to hear that your stay was not enjoyable, we have taken in consideration all your comments for improvement in the future. Thank you for your stay.

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About
Description
Acoma Hotel provides guests with delightful rooms and a comfortable, friendly environment, while attentive staff - many of whom are family members - offer excellent service. The hotel is housed in a restored, More three-story building which, with its dark wooden finishings, Andean touches and colonial construction, combines traditional and modern decor. Numerous large windows allow in plenty of light. Since its inception in July 2004 by three siblings from the Cotacahi Pineda family, the hotel has received awards and praise for it innovative approach and design. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pool
Beachfront
Room Service
Spa
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
25
Price range
US$35 - US$90 (Based on Average Rates for a Standard Room)
Location
Ecuador > Imbabura Province > Otavalo
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
25
Price range
US$35 - US$90 (Based on Average Rates for a Standard Room)
Location
Ecuador > Imbabura Province > Otavalo
Photos
Traveller (15)
Room & Suite (14)
Dining (3)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
Paula R
1 May 2016|
Answer
Response from Carolina P | Property representative |
Dear Paula, Yes they accept credit cards for sure. They will be glad to assist you. Best Regards Myriam Gallegos
1
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Room Tips
"Take a look at the room before choosing it."
mwcw
9 Jul 2015
Read review
"No elevator, so if stairs are a problem get a first floor room."
jd1701
10 Feb 2014
Read review
"DO NOT ACCEPT A ROOM close to the reception, kitchen, fireplace, computer area, much too noisy."
KJFromSan
11 Nov 2012
Read review
"Ask for the room closest to the front desk with the large bathroom. The tub is unusually long and is great..."
detroitfoodlover
10 Nov 2012
Read review
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