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Hacienda Cusin

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Traveller (475)
Room & Suite (113)
Dining (39)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden cottage”(12 reviews)
“the owner”(59 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4 Star Hotel
All hotel details
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)
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Traveller rating
368
79
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368
79
24
6
4
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All reviewshot water bottlesgarden cottagethe ownerdining roompublic roomsbasketball courtgorgeous gardensgalapagos cruiseroaring firesan pabloping ponghorseback ridingcommon areasthe main housegame roomseach eveningvegetable garden
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1 - 5 of 481 reviews
Reviewed 17 April 2018

My husband & I stayed 3 nights here in the middle of November as part of our 20th anniversary celebratory vacation. The very warm, friendly and welcoming front desk/reception staff spoke perfect English. The room we stayed in was spacious with beautiful and whimsical murals...More

Thank NevadaCitySuzanne
Reviewed 16 April 2018 via mobile

We had the privilege of staying for three nights. Having been on hiking trails for a few days before we took the option to spend one day at the hacienda and simply rest. The gardens are immaculate and spread over several acres, which includes the...More

Thank Ted S
Reviewed 15 April 2018

As a 13-year-old girl on her first adventure through Ecuador, I had a wonderful time at Hacienda Cusin. Between the welcoming environment leading to spirited conversations between guests and the delicious four-course homemade meals, there is nothing I dislike about this hacienda. The owner, Nick,...More

Thank Godtland_Gang
Response from casamolina, Guest Relations Manager at Hacienda CusinResponded 18 April 2018

THANK YOU for such an appreciative, observant review - especially your appreciation of the design and owner (Basil Fawlty)'s quirky humor! DON'T MISS Fawlty Towers via youtube. 'Basil' loved your last sentence. Entonces, regresa pronto!

Reviewed 15 April 2018

I am a ten-year-old girl from San Francisco, who visited Cusin over the holidays. What a special place! I was astounded by everything, from the buttery rolls to the hair-eating llamas at Hacienda Cusin. In all my life I have not been so welcomed! Nick,...More

2  Thank Erin G
Response from casamolina, Guest Relations Manager at Hacienda CusinResponded 18 April 2018

What a wonderful, appreciative, funny and informative review for Hacienda Cusin to receive! You REALLY explored the property! You inspired us all, especially Basil Fawlty (don't miss Fawlty Towers via youtube)! THANK YOU! We all miss you, entonces regresa pronto!

Reviewed 13 April 2018

This hacienda is a place that you should not miss if you go to Otavalo market. Staying at this hotel was like a dream. Its large and beautiful gardens, well maintained facilities, a beautiful room, decorated with a very particular taste and the kindness of...More

Thank David10B
Response from casamolina, Guest Relations Manager at Hacienda CusinResponded 18 April 2018

It seems that the longer guests stay at Cusin, the better it becomes. Thank you for your visit and for such appreciation. It was, indeed, unfortunate that you experienced the owner's exasperation, shared with two other guests, his friends who understood the owner's over 28...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$150 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (475)
Room & Suite (113)
Dining (39)
Pool & Beach (2)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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bkriehl
17 September 2015|
AnswerShow all 5 answers
Response from haciendacusin | Property representative |
I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
0
Votes
bkriehl
11 September 2015|
AnswerShow all 2 answers
Response from haciendacusin | Property representative |
Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
1
Vote
FishMom3
26 July 2015|
Answer
Response from casamolina | Property representative |
Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
1
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Room Tips
"The cozy fireplace was awesome!"
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"Get a cabin!!!"
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"Make sure you have your own cellular phone service on and reliable, and the receptionist and guardian's..."
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"All the rooms are romantic and charming"
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